Senior Customer Analyst (7-month FTC)

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Watford / £50000 - £60000 annum

INFO

Salary
SALARY:

£50000 - £60000

Location

LOCATION

Watford

Job Type
JOB TYPE

Permanent

Senior Customer Analyst - FTC (7 Months) | Up to £60,000 + Bonus + Benefits
Location: Watford (2-3 days in office, flexible hybrid model)
Contract: Fixed-Term Contract (7 months)
Sector: Global Retail

A leading global retailer is seeking a Senior Customer Analyst to join a rapidly growing customer analytics team. With 4,500+ stores across 9 countries, this brand is best known in the UK and Europe for its off-price retail model, including a popular high-street fashion chain.

This is an exciting opportunity to join a fast-evolving analytics function, working on high-impact projects such as store clustering, customer segmentation, and retail sales drivers. You'll play a key role in uncovering insights that inform strategy across marketing, customer loyalty, and performance.

What You'll Do:

  • Own end-to-end analytical projects using SQL and customer data

  • Collaborate with stakeholders to deliver actionable insights

  • Present and communicate complex findings through compelling data storytelling

  • Contribute to the growth and maturity of a young analytics function

Core Skills:

  • 3+ years of advanced SQL experience (essential)

  • Strong data storytelling and stakeholder communication

  • Background in working with relational databases, customer data, and marketing/CRM functions

  • Familiarity with Python or R (advantageous)

  • Exposure to GA, email marketing analytics, or retail data (nice to have)

Who You Are:

  • Commercially minded and insight-driven

  • Proactive and comfortable working in a small, non-agile, high-collaboration team

  • Passionate about solving business problems with data

  • Able to work independently and hit the ground running

Why Join?

  • Flexible hybrid working (typically 2-3 days in-office, with emphasis on collaboration)

  • Up to 16% performance bonus + stock worth ~£32k + healthcare & more

  • Loyalty bonus after 3 years (if made permanent)

  • Office located directly opposite the station for easy commute

Interview Process:

  • 1st stage: Interview with the team

  • 2nd stage: SQL/insight-based task

  • Final stage: Sign-off conversation (if needed)

Apply via the link below !!!

CONTACT

Jordan Victor

Client Consultant

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