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Account Director, Customer Success

£90,000-£100,000 base + strong commission structure (OTE ~25-30%)
London – Hybrid (3 days in office, incl. Mondays)

A high-growth, insight-led technology business is looking for a Account Director, Customer Success to join their expanding commercial team.

Working at the intersection of customer intelligence and AI-driven analytics, the company partners with major enterprise brands to help unlock value from qualitative data – across customer experience, brand insight, and audience research.

This role sits at the heart of client strategy and commercial growth, focused on delivering long-term value while identifying new revenue opportunities through upsells, renewals, and strategic expansion.

What You’ll Be Doing

• Own the commercial success of a portfolio of key enterprise accounts

• Identify and develop upsell, cross-sell and renewal opportunities

• Support client retention by aligning insights with strategic business goals

• Partner with account teams to deliver on client objectives and usage growth

• Lead QBRs and key stakeholder engagements, including economic buyers

• Track and report usage, churn, NPS, and account health metrics internally

What You’ll Bring

• 6-12 years’ experience in Customer Success, Strategic Accounts or Client Services

• Background in SaaS, insights, CX, or agency-side roles preferred

• Strong commercial acumen and ability to identify and nurture sales opportunities

• Confidence engaging with senior client stakeholders and navigating complex orgs

• Experience working across long-term enterprise contracts

• Familiarity with methodologies like SPIN or MEDDICC is a bonus

Why Apply?

• Senior-level role with commercial ownership across global accounts

• Competitive base salary (£90-100k) plus high-earning commission potential (~25-30% bonus)

• Collaborative team culture with strong leadership and a clear growth trajectory

• Hybrid working (3 days in a modern Central London office, incl. Mondays)

• 24 days holiday, pension, cycle-to-work scheme

• Opportunity to work with leading household-name clients across sectors

Interview Process

1. Introductory chat with senior leadership – informal CV walkthrough and fit

2. Second stage with team lead – competency and scenario-based discussion

3. Final stage – Account planning exercise and stakeholder engagement simulation

If you’re a commercially minded operator with a passion for client success and business growth, this is an exciting opportunity to join a high-performing team at a pivotal stage of scale.

Find out more and apply via the link below.

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Head of Business Data

London (Hybrid – 4 days in office)

Up to £120,000 + private healthcare + daily lunch

A leading organisation in the sports & entertainment sector is hiring a Head of Business Data to lead its central data function. This is a strategic role focused on owning the data platform, governance, reporting, and advanced analytics – all in support of wide-ranging commercial objectives.

Working cross-functionally, you’ll shape and scale how the business captures and activates fan and customer data to drive value across verticals like digital, retail, ticketing, and hospitality.

Key Responsibilities

• Lead and evolve a centralised data strategy aligned to commercial outcomes

• Own the business data platform (GCP) – integrating multiple data sources across the organisation

• Oversee data governance and compliance frameworks

• Champion standardised, accessible reporting via Power BI and Omni

• Deliver predictive modelling and machine learning projects (e.g. CLV, propensity scoring)

• Partner with digital, finance, and operations teams to embed data into decision-making

• Support and drive key strategic projects – from ERP and CDP integrations to club-wide reporting and fan journey optimisation

Tech Environment

• GCP (Data Warehouse), SQL, Python

• Power BI, Omni (Looker-style BI tool)

• DBT, Docker

• Experience with digital event tracking (web & app) a plus

What You’ll Bring

• Proven leadership in data and analytics roles, with a commercial focus

• Strong stakeholder management and cross-functional influencing skills

• Hands-on experience with data architecture, governance, and predictive analytics

• Ability to translate data into actionable insights that drive business value

• Experience building or scaling a data function

Package

• £120,000 base salary

• Private healthcare

• Free daily lunch

• Based onsite 4 days/week at a London HQ

• Join a growing, high-impact team with headcount expansion already approved

Interview Process

1. CV & competency-based interview with senior leadership

2. Technical deep dive – data governance, strategy, tooling

3. Final conversation with COO

Looking to lead a modern data function and deliver tangible business impact in a fast-paced, high-profile environment? Apply now.

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Senior Analyst
Location: London – 3 days per week
Salary: Up to £85,000

A private equity-backed company in the green tech space is looking for a Data Scientist / Analytics professional to join a growing team. This is a hands-on role with real ownership, helping the business turn large volumes of data into actionable commercial insights.

What You’ll Do:

• Work closely with the Head of Analytics to deliver actionable insights across the network of charging points

• Analyse customer behaviour, usage patterns, and operational data to inform strategy and growth

• Build statistical models for segmentation, regression, predictive modelling, and forecasting

• Support pricing and revenue optimisation initiatives, including dynamic pricing strategies

• Query and process large datasets coming from multiple real-time sources

• Translate complex analysis into clear recommendations for non-technical stakeholders

What You’ll Need:

• Strong SQL and Python skills; experience in AWS environments is a plus

• Solid statistical analysis background (segmentation, regression, forecasting)

• Hands-on, adaptable, and comfortable in a smaller, fast-moving team environment

• Excellent communication skills and ability to take ownership of projects

• Experience delivering actionable insights rather than exploratory or purely machine learning work

Interview Process:

1. Remote competency interview and CV review

2. Face-to-face interview with testing component (details to be confirmed)

Find out more and apply via the link below.

To Apply for this Job Click Here

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Senior Commercial Data Analyst
Location: London (Hybrid, 1-2 days per week)
Salary: £42,700-£53,700 + annual bonus

A global media and entertainment business is looking for a Senior Commercial Data Analyst to own analytics within a cross-functional team. This role blends technical capability with commercial thinking, supporting senior stakeholders across multiple regions and business lines.

What You’ll Do:

• Act as the go-to data expert for commercial teams, partnering with finance, sales, marketing and strategy

• Build dashboards and reporting tools (Power BI or similar) and support the rollout of a new BI platform

• Translate complex data into actionable commercial recommendations across pricing, product and market performance

• Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth

• Analyse deal value, product performance, customer behaviour and digital/content trends

• Support budgeting, forecasting and wider commercial planning

• Build automated reporting and enable self-serve analytics across the business

Example Projects:

• Migrating legacy reports into a modern BI platform and improving reporting structures

• Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches

• Implementing forecasting and predictive analytics within dashboards

• Supporting CRM and commercial system integrations and helping drive adoption across global teams

• Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement

What You’ll Need:

• 3-5 years’ experience in analytics or commercial insights

• Strong SQL skills; Python experience desirable

• Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership

• Strong understanding of relational data structures and data modelling

• Confident communicator able to translate data into commercial action for non-technical stakeholders

• Proactive, curious, and comfortable operating as the sole data specialist in a team

Ideal Backgrounds:
Digital, media, retail, FMCG, tech or similar, ideally from smaller or growing data teams.

Interview Process:

1. Initial conversation (CV anonymised)

2. Technical task

3. Task presentation to commercial stakeholders

4. Final interview with senior leadership

Find out more and apply via the link below.

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Senior Digital Manager

Retail Brand – Oxfordshire (Hybrid, 4 days onsite)
Salary: Up to £70,000 + benefits

A leading retail brand is seeking a Senior Digital Manager to lead the strategy, performance, and optimisation of its website and mobile app, enhancing the digital journey for customers.

Key Responsibilities

Strategy & Planning

• Lead the digital user experience (web & app), prioritising improvements using data insights and best practice.

• Define and oversee the SEO strategy, working with external agencies.

• Set annual KPIs for web, app, and SEO performance.

Execution & Delivery

• Oversee frontend development and design, managing timelines, budgets, and agency partners.

• Coordinate website/app development sprints with IT and agency teams.

• Provide post-launch support to ensure high-quality delivery of new features.

Stakeholder & Agency Management

• Act as the central point of contact for regional teams, sharing updates and best practice.

• Manage relationships with external agencies supporting SEO and development.

• Collaborate with marketing, content, and design teams to maintain consistent digital standards.

Measurement & Optimisation

• Monitor platform performance using analytics and customer insights.

• Conduct regular content and UX audits to drive continuous improvement.

• Use data to optimise user journeys and engagement.

About You

Must Have:

• CMS experience (e.g., Contentful, Umbraco).

• Experience with online editorial content and copy.

• Proven experience managing external agencies.

• Background in luxury, retail, lifestyle, or hospitality with physical locations.

• Understanding of user experience and analytics tools (Adobe Analytics, Hotjar, etc.).

Nice to Have:

• Experience overseeing web, app, and SEO strategies (agency-managed).

• Performance-focused mindset with knowledge of ROI, reach, and consumer behaviour.

• Strong communication and stakeholder management skills.

• Analytical, organised, and proactive; familiarity with Agile/Scrum.

• Proficient in Excel and PowerPoint.

Interview Process

• Initial Talent Screen

• Interview with Head of Channel Marketing

• Meeting with Marketing Team

• Final interview with People Team

Drive the digital experience for a leading luxury brand and help shape the future of its online and mobile platforms.

Find out more and apply via the link below

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Growth & Acquisition Manager – E-commerce / FMCG

Edinburgh (3 days per week onsite) | Up to £55,000 + Benefits | ⚡ Growth, Strategy & Customer Acquisition

Join a fast-growing consumer brand on a mission to expand its customer base across the UK. As Growth & Acquisition Manager, you’ll lead customer acquisition, delivering innovative campaigns across online and offline channels to drive growth and repeat purchases.

The Role

A hands-on, strategic growth position for a marketer who thrives on results. You’ll own end-to-end campaign strategy and delivery, managing a significant marketing budget and working closely with brand, product, and digital teams to grow active customers and optimise acquisition performance.

Key Responsibilities

• Develop and execute multi-channel growth strategies

• Manage campaigns across digital, TV, press, radio, and direct mail

• Lead messaging, creative development, activation, and performance tracking

• Collaborate with internal teams and external agencies

• Own customer journey mapping and conversion optimisation

• Manage and report on marketing budgets

About You

• 5+ years’ experience in growth, acquisition or performance marketing

• Managed £1M+ marketing budgets

• Strong experience across digital and offline channels

• Strategic thinker with hands-on execution skills

• Data-driven with strong commercial awareness

• Experience in consumer brands / D2C e-commerce

• Edinburgh-based or within 1 hour commute (3 days office-based)

Why Join

• Play a key role in brand growth and transformation

• Small, agile, collaborative marketing team

• Opportunity to make an immediate, visible impact

• Benefits include on-site gym, free meals, wellbeing days, and pension contribution

Interview Process:
20-min culture & experience chat

Main interview + strategy presentation

Find out more and apply via the link below

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Senior Product Marketing Manager – Global Education Organisation

Location: London (Hybrid – 2 days a week, Tues/Weds, occasional UK travel)
Salary: £60,000 + 10% bonus (up to £65k DOE)

About the Company

This global education organisation partners with leading universities to help international students access high-quality academic opportunities around the world. Through a range of tailored programmes and strategic partnerships, the company supports students on their journey to university study while helping institutions grow their global reach and reputation.

Operating across multiple international markets, the organisation combines deep sector expertise, data-driven insight, and a strong focus on student experience to deliver measurable impact for its partners.

The Opportunity

This is an exciting opportunity for an experienced Senior Product Marketing Manager to lead product positioning, go-to-market (GTM) strategy, and partner engagement across a diverse global portfolio.

You’ll define how new products and partnerships are launched, marketed, and communicated – shaping the way the organisation connects with students, partners, and stakeholders worldwide. The role blends strategic planning with hands-on execution and offers visibility across marketing, product, and commercial functions.

Key Responsibilities

• Define clear product positioning and market differentiation.

• Conduct competitive analysis and identify key product and partner value propositions.

• Lead go-to-market launches for new programmes, initiatives, and partnerships.

• Build and manage relationships with university or institutional partners.

• Collaborate cross-functionally with product, digital, and content teams to deliver impactful campaigns.

• Use market and performance insights to guide future product and marketing strategies.

• Bring commercial focus to marketing decisions, aligning activity with growth and revenue goals.

About You

• 5+ years’ experience in product marketing, ideally in education, professional services, or another global B2B/B2C organisation.

• Proven success leading cross-functional go-to-market strategies.

• Strong stakeholder management and relationship-building skills.

• Commercially minded, with the confidence to challenge assumptions and think strategically.

• Experience working in or alongside agile teams is advantageous.

• A self-starter who enjoys working across varied projects and influencing outcomes.

Why Apply?

• Strategic influence: Shape product and partner marketing across global markets.

• Collaborative culture: Join a supportive, cross-functional marketing team.

• Hybrid flexibility: 2 days a week in the London office, occasional UK travel.

• Meaningful impact: Contribute to an organisation that helps people achieve their educational and career ambitions.

To Apply:
If you’re a strategic, commercially focused product marketer looking for a global role with purpose, please send your CV via the link below

To Apply for this Job Click Here

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Senior CRM Manager – D2C E-commerce Agency

London (3 days per week) | Up to £67,000 + benefits and shares

Join a fast-growing retention agency that helps some of the UK’s most exciting D2C brands scale through smarter CRM and email strategy. Working with brands like leading confectionery, lifestyle and jewellery names, you’ll lead the CRM function across multiple client accounts – shaping strategy, mentoring a small team, and driving measurable results.

The Role

• Lead and develop a team of 3 CRM specialists

• Own CRM strategy and execution across 20+ D2C e-commerce clients

• Work directly with clients to design, test and optimise lifecycle campaigns (winback, reactivation, retention)

• Oversee all campaign performance and CRM KPIs

• Collaborate with designers, copywriters, and account managers to deliver exceptional client outcomes

• Act as the go-to CRM expert, helping elevate data-driven strategy across the agency

About You

• Strong CRM and retention expertise, ideally in e-commerce

• Deep knowledge of Klaviyo and Shopify, or similar tools

• Proven leadership experience, managing at least one person

• Data-driven mindset – comfortable talking metrics like CLTV, ROI, and conversion rates

• Strategic yet hands-on – able to balance leadership, client strategy, and optimisation

• Agency background or experience working across multiple brands

Why Join

• People-first, growth-focused culture with a collaborative office

• Work with some of the UK’s most exciting D2C brands

• EMI share options, free laptop, and clear career progression (Head of CRM roadmap)

• Social, down-to-earth team that values accountability and creativity

Interview Process:
1️⃣ 45-50 min technical interview (CRM strategy & knowledge check)
2️⃣ Informal coffee chat + team meet (culture & approach)

Find out more and apply via the link below

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Senior Digital Product Analyst
Up to £65,000 + Benefits
Oxford Circus – 4 days a week in-office (including Mondays & Fridays – no flexibility)

We’re working with a major UK retail group that’s rapidly expanding its brand portfolio and investing heavily in digital transformation. They’ve recently migrated to Google Cloud Platform and are continuing to build out a robust Analytics function.

As part of this growth, they’re hiring a Senior Digital Product Analyst to join their Product Analytics team. This is a high-impact role focusing on digital journey analysis, site performance, and optimisation opportunities across a diverse retail portfolio.

You’ll need:

• Proven experience in digital/product analytics – not marketing-focused

• Strong SQL & BigQuery skills

• GA4 (or Adobe Analytics) expertise

• Comfort working with GTM/implementation teams

• Some A/B testing exposure

You’ll report directly to the Analytics Lead, within a growing and well-supported data team. If you’re keen to drive change and own the end-to-end product analytics process in a fast-moving retail environment – this is for you.

Interview process:

• 30-min intro interview

• Technical screen with Analytics leadership

• Final on-site with task + key stakeholders – quick turnaround

Apply now to be part of a business that’s scaling fast, with data at the heart of its strategy.

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CRM Manager – Online Gaming & Sports Betting
Salary: £40,000-£45,000, up to £50,000 for the right person
Location: Fully Remote – must be freelance or via third-party partner

I’m working with an established international gaming and sportsbook brand to recruit a CRM Manager. This is a fantastic opportunity for someone with solid CRM experience in iGaming to take on a role that blends strategy and hands-on delivery, with direct exposure to the CEO and CMO.

The role will involve:

• Planning, building, and executing CRM campaigns across email, SMS, push and in-app.

• Delivering 30+ campaigns per week, including HTML set-up, testing, and deployment.

• Using segmentation and insights to improve engagement and retention.

• Monitoring performance, reporting on KPIs, and recommending improvements.

• Running A/B tests to optimise campaigns.

• Supporting onboarding of new casino operators and games, and building out automated lifecycle journeys.

What we’re looking for:

• 2-3+ years’ CRM experience, with iGaming strongly preferred.

• Confident communicator, able to present to C-suite.

• Strategic thinker who is also hands-on and proactive.

• Mentoring experience would be a bonus, but people management is not essential.

Why apply?

• Exposure to CEO, CMO, and senior stakeholders.

• Influence over both CRM strategy and execution.

• Opportunity to lead and mentor a small team.

• Global remit, with a focus on the UK and international markets including Mexico.

Find out more and apply via the link below.

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Senior Data Analyst – Dating App

Location: London (Hybrid)
Salary: £55,000 – £60,000

We are looking for a Senior Data Analyst to join our fast-growing dating product team. In this role, you’ll drive insights that directly shape product strategy, user experience, and feature development.

Key Responsibilities

• Own analysis of key dating funnel metrics (sign-ups, matches, retention, conversions).

• Build dashboards to track engagement and performance across markets.

• Design and analyse A/B tests to validate new product features.

• Provide clear insights that influence product, marketing, and leadership decisions.

Ideal Candidate

• 8+ years’ experience in data analytics, ideally in consumer apps or online platforms.

• Proficiency in SQL, Python, and BI tools (Tableau, Looker, Power BI).

• Experience working with subscription, engagement, or conversion funnel data.

• Strong communicator, able to present complex findings in simple, actionable ways.

Find out more and apply via the link below.

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