Customer Insight Analyst

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Manchester / £45000 - £55000 annum

INFO

Salary
SALARY:

£45000 - £55000

Location

LOCATION

Manchester

Job Type
JOB TYPE

Permanent

Customer Insight Analyst

Manchester (Hybrid - 2x Days a Week in Office)

£45,000-£55,000

Are you passionate about using data to transform learning experiences and drive real educational outcomes? We're working with a leading education provider undergoing a curriculum transformation and looking to bring in a Learning Analyst to sit within their high-performing Insight function. Reporting into a Senior Insight Manager, this role is a great opportunity to combine analytics, modelling, and experimentation to shape how thousands of learners engage with digital products!

THE ROLE

You'll be joining a growing team (currently 8, will be 10 by end of year) and will work closely with Learning & Curriculum, Product, and IT teams to deliver insights that improve learner performance and satisfaction. A large part of the role will involve:

  • Analysing learner data and product performance across key educational programmes.
  • Running A/B tests and building predictive models to improve retention and personalise learning paths.
  • Using tools like Power BI and Microsoft Fabric to surface insights that inform design and curriculum improvements.

This is a great chance to get stuck into modern data & analytics platforms in order to deliver tangible success for the organisation

YOUR SKILLS & EXPERIENCE

  • SQL - good level of proficiency
  • Exposure to Microsoft Fabric preferrable but not essential
  • The ability to communicate findings in a clear, compelling way to non-technical stakeholders

THE BENEFITS

  • £45,000-£55,000 (DOE)

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

CONTACT

Adam Osborne

Manager

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