CRM Executive
Liverpool / £30000 - £35000 annum
INFO
£30000 - £35000
LOCATION
Liverpool
Permanent
CRM Executive
Liverpool (Hybrid - 2x Days a Week in Office)
£30,000-£35,000
Join an iconic British betting and gaming brand as it continues its digital transformation and builds a high-performing commercial team!
THE COMPANY
One of the UK's oldest names in sports betting and gaming is modernising its business after more than a century in operation; having evolved from a traditional, paper-based business into a digital-first brand, the company now offers sportsbook, casino, and free-to-play products under a renewed growth strategy. With transformation at the heart of everything they do, they're expanding their CRM and marketing teams to deliver a best-in-class player experience across every touchpoint!
THE ROLE
As CRM Executive, you'll play a key role in delivering multi-channel CRM campaigns across email, SMS, and push notifications, helping to engage, retain, and re-activate customers across multiple products. You'll join a small but growing CRM team (Head of CRM and CRM Manager), working alongside an agency partner to deliver impactful, data-driven communications, and you'll be responsible for:
- Building, testing, and deploying CRM campaigns using Xtremepush and agency support
- Managing campaigns end-to-end across email, push, and SMS
- Using segmentation and personalisation to drive engagement and retention
- Carrying out QA and reporting to ensure accuracy and compliance
- Using basic HTML to edit and update templates (no coding required as you'll utilise drag-and-drop tools)
- Collaborating with wider marketing, product, and design teams to align messaging
- Contributing to a subscription-based product model with regular communications and offers
YOUR SKILLS AND EXPERIENCE
- Hands-on CRM experience
THE BENEFITS
- £30,000-£35,000
HOW TO APPLY
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

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Senior Digital Manager
Bicester
£60000 - £80000
+ Advanced Analytics & Marketing Insights
PermanentBicester, Oxfordshire
To Apply for this Job Click Here
SENIOR DIGITAL MANAGER – OXFORDSHIRE
UP TO £80,000
THE COMPANY
We are working with a globally renowned retail conglomerate on a pivotal digital hire.
THE ROLE
The successful Senior Digital Manager responsibilities will include:
- Oversee frontend design and development of the website, managing budgets and ensuring alignment with business impact and effort estimations
- Manage website and app development sprints in partnership with IT and external agencies, ensuring delivery aligns with product vision and requirements.
- Provide postlaunch support for new features, ensuring high quality execution and adherence to UX and content strategy
- Monitor and optimise platform performance using analytics tools and guest feedback
YOUR SKILLS AND EXPERIENCE
The successful Senior Digital Manager will have the following skills and experience:
- CMS experience (Contentful, Unbraco etc)
- Experience in online editorial content & copy
- Experience managing external agencies
- Fashion/retail/lifestyle/hospitality/luxury backgrounds with brick and-mortar locations
THE BENEFITS
The successful Senior Digital Manager will receive a salary of up to £80,000, plus an array of additional benefits.
HOW TO APPLY:
Please register your interest by sending your CV to Harry Mincer via the apply link below.
To Apply for this Job Click Here

Research Director
Newcastle upon Tyne
£75000 - £85000
+ Digital Analytics
PermanentNewcastle upon Tyne, Tyne and Wear
To Apply for this Job Click Here
Research Director – Ad Effectiveness
Location: Newcastle (hybrid; typically 1 day per week in office).
Salary: £75,000-£85,000 + benefits (flexible working, standard pension/holiday).
The Company A UK-based research & insights consultancy (mid-sized) undergoing strong growth. They blend behavioural science, data analytics, and creative storytelling to help brands make better media and advertising decisions. The team operates across ad effectiveness, brand strategy, and audience insight, with an emphasis on evidence-based, innovative methods.
The Role This is a senior, hands-on leadership role owning the Ad Effectiveness & Media Research practice. You’ll balance methodology, client growth, and team leadership-designing, running, and elevating cross‑media measurement programmes that deliver clear, actionable outcomes.
Key Responsibilities: * Lead end-to-end ad effectiveness and media measurement projects across TV/AV, digital, social, and cross‑media.
* Define and evolve measurement frameworks (brand lift, attribution, MMM/MTA, attention/engagement metrics).
* Choose appropriate methods (quant, qual, mixed) and ensure outputs are narrative-led and commercially relevant.
* Partner with senior clients to translate results into strategy; lead debriefs, thought leadership, and POVs.
* Drive growth via proposal ownership, scoping, pricing, and pipeline development.
* Manage and mentor a team (c. 6-8 across SREs/Research Managers), raising standards in delivery and storytelling.
* Collaborate with Strategy/Marketing Effectiveness leads to develop new offers (e.g., cross‑media attribution, behavioural & emotional coding, AI-driven sentiment, biometrics).
Skills & Experience
Essential: * Proven expertise in Ad Effectiveness / Media Research (multi-channel campaigns; cross‑media desirable).
* Strong client leadership: leading pitches, complex debriefs, and C‑suite discussions.
* Advanced quantitative skills (survey design, experiment/brand lift design, stats basics) with comfort directing qual.
* Demonstrable commercial impact-growing accounts and shaping roadmaps.
* Team leadership (line management, coaching, QA of deliverables).
Desirable: * Experience with attention/biometric measures or AI‑led sentiment/creative diagnostics.
* Exposure to MMM/MTA or incrementality testing.
* Sector breadth across media, entertainment, consumer, or platforms.
Interview Process * Introductory (culture & fit).
* In‑person/virtual presentation: insight case study and discussion with senior stakeholders.
* Final stage: capability & leadership deep‑dive.
How to Apply Send your CV to Mohammed Buhariwala at Harnham or connect on LinkedIn to learn more.
Keywords Research Director, Ad Effectiveness, Media Measurement, Brand Lift, Cross‑Media, Incrementality, MMM, MTA, Attention, Biometrics, Survey Design, Insight Storytelling, Client Leadership, Team Management, Consultancy, London, Newcastle.
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CRM Executive
Liverpool
£30000 - £35000
+ Digital Analytics
PermanentLiverpool, Merseyside
To Apply for this Job Click Here
CRM Executive
Location: Liverpool (hybrid, 2 days per week in office)
Salary: Up to £35,000 + benefits (25 days holiday + bank holidays, pension, life assurance, eye care scheme).
The Company
A well-established UK gaming and entertainment brand with a rich heritage and a strong presence in both digital and traditional markets. The company is currently undergoing a major digital transformation, investing in modernising its CRM, analytics, and customer engagement capabilities to drive sustainable growth and retention. With new leadership and a fresh commercial strategy, this is a unique opportunity to join a business entering a new phase of innovation and digital expansion.
The Role
This is a newly created CRM Executive position designed to support the company’s evolving digital marketing function. Reporting into the CRM Manager, you’ll play a key role in planning, delivering, and optimising lifecycle campaigns across multiple channels. It’s a hands-on role, ideal for someone with 1-2 years’ experience in CRM or retention marketing who wants to take ownership of end-to-end campaigns and contribute ideas within a fast-paced, collaborative team.
Key Responsibilities
Campaign Management
-
Execute CRM campaigns across email, SMS, push notifications, and on-site messaging.
-
Build and send email campaigns using drag-and-drop editors.
-
Support lifecycle and retention campaigns alongside the CRM Manager.
-
Ensure consistency across creative, tone, and messaging.
Data & Insight
-
Collaborate with the Insights and Marketing teams to analyse campaign performance.
-
Identify opportunities to improve segmentation, targeting, and conversion rates.
-
Monitor key CRM KPIs, including open rates, CTR, retention, and reactivation.
CRM Strategy Support
-
Work with the CRM Manager to refine and implement the customer engagement strategy.
-
Coordinate with the external CRM agency managing specific retention streams.
-
Contribute to the ongoing optimisation of CRM activity for multiple product verticals.
Cross-Functional Collaboration
-
Work closely with Product, Commercial, and Customer Experience teams to align messaging.
-
Support the rollout of new digital initiatives and help shape CRM best practices.
Skills & Experience
Essential:
-
1-2 years’ experience in CRM, retention, or email marketing.
-
Experience managing campaigns across multiple channels (email, SMS, push).
-
Strong communication and organisational skills, with attention to detail.
-
Commercially minded and data-driven, comfortable interpreting campaign results.
-
Experience using a major CRM platform (e.g. Salesforce, Braze, Iterable, or ExtremePush).
Desirable:
-
Basic HTML knowledge for email editing.
-
Exposure to gaming, entertainment, or subscription-based businesses.
-
Understanding of customer segmentation, loyalty, and retention strategy.
The Team & Culture
You’ll be part of a small, collaborative marketing team where ideas are encouraged, and initiative is valued. The business operates in a friendly, informal environment where autonomy and curiosity are rewarded. With major investment into their digital roadmap, this is an exciting time to join and make a tangible impact.
Working Pattern
-
Based in Liverpool, currently hybrid with 1 day remote (moving to 2 days per week in the office).
-
The company will relocate to modern offices at the Liverpool in early 2026.
Interview Process
Stage 1: Interview with the CRM Manager (experience & team fit).
Stage 2: Task-based interview (campaign example or scenario exercise).
How to Apply
To apply, please send your CV to Mohammed Buhariwala at Harnham or connect on LinkedIn to discuss further.
Keywords
CRM, Retention Marketing, Email Marketing, Lifecycle Campaigns, Customer Segmentation, CRM Executive, CRM Specialist, CRM Assistant, Marketing Automation, Push Notifications, SMS Campaigns, Gaming, Entertainment, Digital Marketing, Liverpool, Hybrid.
To Apply for this Job Click Here

Senior Adobe Enablement Lead
London
£70000 - £80000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
Senior Adobe Enablement Lead
Up to £80,000
Hybrid – London
A great opportunity to join a leading web analytics consultancy as a Senior Adobe Enablement Lead
THE COMPANY
This company is looking for a Senior Enablement Lead to join their specialist Adobe team to lead on Adobe Analytics implementations for clients, with the aim of maximising client value return on data and technology.
THE ROLE
Ensure all client requirements are understood and met, defining requirements
Manage the delivery of tasks for clients including building implementation & deployment plans and managing the implementation process of Adobe Analytics
Management of client relationships
Supporting digital strategies for clients
YOUR SKILLS AND EXPERIENCE
Highly experienced in Adobe Analytics implementations
Experienced in managing client relationships
Excellent communication and time management skills
THE BENEFITS
Up to £78,000
Flexible hybrid working pattern
Opportunity to grow and develop your career
HOW TO APPLY
Please register your interest by sending your CV to Jordan Victor via the Apply link on this page.
To Apply for this Job Click Here

Senior CRM Manager
London
£58000 - £67000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior CRM Manager – D2C E-commerce Agency
London (3 days per week) | Up to £67,000 + benefits and shares
Join a fast-growing retention agency that helps some of the UK’s most exciting D2C brands scale through smarter CRM and email strategy. Working with brands like leading confectionery, lifestyle and jewellery names, you’ll lead the CRM function across multiple client accounts – shaping strategy, mentoring a small team, and driving measurable results.
The Role
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Lead and develop a team of 3 CRM specialists
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Own CRM strategy and execution across 20+ D2C e-commerce clients
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Work directly with clients to design, test and optimise lifecycle campaigns (winback, reactivation, retention)
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Oversee all campaign performance and CRM KPIs
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Collaborate with designers, copywriters, and account managers to deliver exceptional client outcomes
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Act as the go-to CRM expert, helping elevate data-driven strategy across the agency
About You
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Strong CRM and retention expertise, ideally in e-commerce
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Deep knowledge of Klaviyo and Shopify, or similar tools
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Proven leadership experience, managing at least one person
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Data-driven mindset – comfortable talking metrics like CLTV, ROI, and conversion rates
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Strategic yet hands-on – able to balance leadership, client strategy, and optimisation
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Agency background or experience working across multiple brands
Why Join
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People-first, growth-focused culture with a collaborative office
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Work with some of the UK’s most exciting D2C brands
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EMI share options, free laptop, and clear career progression (Head of CRM roadmap)
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Social, down-to-earth team that values accountability and creativity
Interview Process:
1️⃣ 45-50 min technical interview (CRM strategy & knowledge check)
2️⃣ Informal coffee chat + team meet (culture & approach)
Find out more and apply via the link below
To Apply for this Job Click Here

Senior Digital Product Analyst
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Digital Product Analyst
Up to £65,000 + Benefits
Oxford Circus – 4 days a week in-office (including Mondays & Fridays – no flexibility)
We’re working with a major UK retail group that’s rapidly expanding its brand portfolio and investing heavily in digital transformation. They’ve recently migrated to Google Cloud Platform and are continuing to build out a robust Analytics function.
As part of this growth, they’re hiring a Senior Digital Product Analyst to join their Product Analytics team. This is a high-impact role focusing on digital journey analysis, site performance, and optimisation opportunities across a diverse retail portfolio.
You’ll need:
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Proven experience in digital/product analytics – not marketing-focused
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Strong SQL & BigQuery skills
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GA4 (or Adobe Analytics) expertise
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Comfort working with GTM/implementation teams
-
Some A/B testing exposure
You’ll report directly to the Analytics Lead, within a growing and well-supported data team. If you’re keen to drive change and own the end-to-end product analytics process in a fast-moving retail environment – this is for you.
Interview process:
-
30-min intro interview
-
Technical screen with Analytics leadership
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Final on-site with task + key stakeholders – quick turnaround
Apply now to be part of a business that’s scaling fast, with data at the heart of its strategy.
To Apply for this Job Click Here

CPG Consulting Lead – Revenue Management
London
£90000 - £100000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
CPG Consulting Lead – Revenue Growth Management (Hybrid, UK)
Salary: £90k-£100k + bonus & benefits
Location: Hybrid (Slough & London, UK)
Type: Permanent | Individual Contributor
We’re partnering with a global consumer goods company to support their Revenue Growth Management (RGM) initiatives across pricing, promotion, and assortment strategy. This is a high-impact, consultative role, working closely with senior business leaders to shape strategy and drive measurable business outcomes.
The Opportunity
You’ll act as a trusted advisor to the client, leading programs that influence commercial decision-making and revenue strategy. This is a strategic, client-facing role with autonomy to define roadmaps, provide thought leadership, and deliver insights that drive tangible results.
Key responsibilities include:
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Partnering with senior client stakeholders to design and deliver RGM strategies
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Leading multi-workstream analytics programs from inception to delivery
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Translating business requirements into actionable insights and recommendations
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Developing roadmaps to realize strategic business objectives
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Presenting complex concepts to executive audiences with clarity
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Providing thought leadership on best practices in analytics, commercial strategy, and decision-making
What You’ll Bring
-
10+ years’ professional experience, including 6-8 years in advanced analytics or consulting
-
Strong consulting experience with proven success in CPG or consumer-facing industries
-
Expertise in Revenue Growth Management (RGM / SRM / NRM), particularly in pricing, promotion, assortment, or mix strategy
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Track record managing large client programs and engaging with senior executives
-
Excellent storyboarding, financial modeling, and presentation skills
-
Strong business acumen and ability to influence commercial outcomes
-
Solid understanding of analytics methods and statistical modeling
-
Exceptional communication and leadership presence
-
Why Apply?
This is a hands-on, high-autonomy role at the intersection of analytics, strategy, and client advisory. You’ll work in a collaborative, hybrid environment with a leading consumer goods client, shaping their commercial strategy and driving real business impact.Next Steps:
If you’re an experienced consulting professional with strong CPG RGM expertise and a passion for shaping strategy, we’d love to hear from you.
To Apply for this Job Click Here

Growth Acquistion Manager
Edinburgh
£45000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentEdinburgh
To Apply for this Job Click Here
Growth & Acquisition Manager – E-commerce / FMCG
Edinburgh (3 days per week onsite) | Up to £55,000 + Benefits | ⚡ Growth, Strategy & Customer Acquisition
Join a fast-growing consumer brand on a mission to expand its customer base across the UK. As Growth & Acquisition Manager, you’ll lead customer acquisition, delivering innovative campaigns across online and offline channels to drive growth and repeat purchases.
The Role
A hands-on, strategic growth position for a marketer who thrives on results. You’ll own end-to-end campaign strategy and delivery, managing a significant marketing budget and working closely with brand, product, and digital teams to grow active customers and optimise acquisition performance.
Key Responsibilities
-
Develop and execute multi-channel growth strategies
-
Manage campaigns across digital, TV, press, radio, and direct mail
-
Lead messaging, creative development, activation, and performance tracking
-
Collaborate with internal teams and external agencies
-
Own customer journey mapping and conversion optimisation
-
Manage and report on marketing budgets
About You
-
5+ years’ experience in growth, acquisition or performance marketing
-
Managed £1M+ marketing budgets
-
Strong experience across digital and offline channels
-
Strategic thinker with hands-on execution skills
-
Data-driven with strong commercial awareness
-
Experience in consumer brands / D2C e-commerce
-
Edinburgh-based or within 1 hour commute (3 days office-based)
Why Join
-
Play a key role in brand growth and transformation
-
Small, agile, collaborative marketing team
-
Opportunity to make an immediate, visible impact
-
Benefits include on-site gym, free meals, wellbeing days, and pension contribution
Interview Process:
1️⃣ 20-min culture & experience chat
2️⃣ Main interview + strategy presentation
Find out more and apply via the link below
To Apply for this Job Click Here

Senior Customer Success Manager
London
£62000 - £68000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Customer Success Manager
Salary: £62-68k + commission | Location: London, Hybrid (3 days in office)
A leading AI-driven Customer Intelligence Platform is looking for a Senior Customer Success Manager to join their CX team. The company helps businesses unlock insights from unstructured customer data, supporting clients in customer experience, survey analysis, conversational analytics, and fan intelligence.
Key Responsibilities:
-
Act as the voice of the customer and product within the account team.
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Identify commercial opportunities to drive upsell and secure renewals.
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Track KPIs including usage, retention, churn, and NPS, reporting insights regularly.
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Partner with Account Managers to support client success and growth.
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Contribute to strategic account planning and client engagement initiatives.
Requirements:
-
6-12 years experience, ideally in agency, SaaS, or BI/market research environments.
-
Commercially savvy with a strong business development mindset.
-
Solid understanding of Customer Experience (CX).
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Excellent communication skills and personality; line management experience not required.
Why Join:
-
Competitive base plus high-earning commission structure (~25-30% bonus potential).
-
Hybrid, flexible working with modern London office.
-
24 days holiday, pension, and cycle-to-work scheme.
-
Work with high-profile clients
Find out more and apply via the link below
To Apply for this Job Click Here

Senior Data Analyst – Dating App
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Data Analyst – Dating App
Location: London (Hybrid)
Salary: £55,000 – £60,000
We are looking for a Senior Data Analyst to join our fast-growing dating product team. In this role, you’ll drive insights that directly shape product strategy, user experience, and feature development.
Key Responsibilities
-
Own analysis of key dating funnel metrics (sign-ups, matches, retention, conversions).
-
Build dashboards to track engagement and performance across markets.
-
Design and analyse A/B tests to validate new product features.
-
Provide clear insights that influence product, marketing, and leadership decisions.
Ideal Candidate
-
8+ years’ experience in data analytics, ideally in consumer apps or online platforms.
-
Proficiency in SQL, Python, and BI tools (Tableau, Looker, Power BI).
-
Experience working with subscription, engagement, or conversion funnel data.
-
Strong communicator, able to present complex findings in simple, actionable ways.
Find out more and apply via the link below.
To Apply for this Job Click Here

Senior Web Product Manager (Digital)
London
£40000 - £50000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Web Product Manager – Global Education Group
Salary: Up to £50,000
Location: Hybrid – 4 days per week in Central London
Are you a strategic, hands-on digital leader with a passion for optimisation, experimentation, and data-driven growth?
A high-growth global education group is seeking a Senior Web Product Manager to lead the ongoing development of its unified web platform, supporting 100+ premium international schools. With a recent consolidation into a single Drupal CMS, the next phase focuses on innovation, CRO, SEO, UX, and AI-driven automation.
What You’ll Do
-
Own and evolve a large-scale, multi-site web platform across a diverse international portfolio.
-
Lead UX and feature innovation through testing, analysis, and user insight.
-
Drive CRO experiments from hypothesis to insight, optimising lead generation and user engagement.
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Partner closely with in-house SEO specialists to drive organic growth and performance.
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Collaborate with marketing, IT, and regional stakeholders to translate business needs into digital excellence.
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Explore and implement AI and automation tools to improve efficiency and performance.
-
Manage vendors, budgets, and platform operations, ensuring high performance, uptime, and compliance.
About You
-
Proven experience managing complex web platforms
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Analytical and technically confident, with a CRO and UX-focused mindset.
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Solid understanding of SEO and user behaviour principles.
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Comfortable managing small teams and collaborating across functions.
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Outcome-oriented, with a bias toward experimentation and data-driven decision making.
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Experience with AI tools or digital automation is a strong bonus.
Why Join?
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Be part of a fast-moving, high-growth organisation with a global footprint.
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Influence the digital experience of thousands of families across the world.
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Collaborate with a high-performing, cross-functional digital team.
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Shape the future of digital education in a premium, international context.
Find out more and apply via the link below !!!
To Apply for this Job Click Here

Senior Customer Analyst – CDM
London
£55000 - £70000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Customer Analyst – CDM
Location: London
Salary: Up to £70,000 + discretionary bonus
Benefits: Pension up to 12% (8% employee contribution)
We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and acquisition.
What You’ll Do:
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Analyse customer behaviour across the lifecycle using SQL and modern analytics tools.
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Deliver actionable insights through dashboards and storytelling (Tableau/Looker).
-
Run and evaluate A/B and multivariate tests to inform marketing and growth strategies.
-
Support growth targets by identifying opportunities to move customers through lifecycle stages.
-
Collaborate with marketing and senior stakeholders to influence customer strategy.
What We’re Looking For:
-
Advanced SQL and experience with a dashboarding tool.
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Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV.
-
Desirable: Python for stats analysis, experience designing and running A/B tests.
-
Experience in e-commerce or tech environments with modern data stacks is a plus.
Find out more and apply via the link below.
To Apply for this Job Click Here

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