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Senior Performance Analysis Manager

Up to £72,000 + Benefits | Hybrid (UK Wide) | Occasional Travel

Are you an experienced performance leader who thrives on data, strategy, and delivering results? We’re recruiting a Senior Performance Analysis Manager to lead a high-performing team focused on performance measurement and improvement across a major UK transport network.

About the Role
As part of a wider performance function, you’ll lead the performance measurement team (4 direct reports plus 1 indirect) to deliver accurate reporting, strategic forecasting, and insights that drive operational improvements.

This is a strategic leadership position that involves building and executing performance plans, managing performance risks, and working closely with operational teams and senior stakeholders across a dynamic, high-impact environment.

Key Responsibilities

• Lead analysis and attribution of delays and cancellations

• Own performance reporting, forecasting, and target-setting

• Develop and implement long-term performance strategy and risk assurance

• Manage and mentor a growing team of analysts and performance experts

• Build and maintain data models for forecasting and risk quantification

• Deliver bespoke analysis and visualisations (Power BI experience a plus)

• Use data to influence and support operational decision-making

What We’re Looking For

• Strong analytical and forecasting experience

• Proven stakeholder and team management skills

• Ability to lead data strategy and translate insights into action

• Experience with performance risk and model development

• Knowledge of high-volume data analysis

• Interest in emerging technologies like AI (desirable)

• Industry background in rail/transport a plus – but not essential

Location & Working Style

• Hybrid working – flexibility to work from home

• Base office in London or Birmingham

• Occasional on-site presence may be required (pre-planned and infrequent)

• Open to candidates across the UK – results matter more than location

Why Apply?

• Salary up to £72,000 + strong benefits package

• Join a mission-driven team with national impact

• Flexible working environment with minimal travel

• Opportunity to shape strategy and lead meaningful performance improvements

Interview Process

• 1st Stage: Face-to-face interview in London or Birmingham + pre-prepared task

• Fast-track process due to immediate team needs

To Apply for this Job Click Here

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Lead Credit Risk Analyst – (Scorecards)

Up to £55,000

Hybrid

Birmingham

The Company

I am hiring a Lead Credit Risk Analyst for one of the biggest UK banks focused on providing unsecured and secured lending to their customers. In this role you will leading the scorecard modelling credit cards and loans using SAS and SQL daily in the role.

The Role

As a Lead Credit Risk Analyst, you will be:

• Developing credit risk application and behavioural scorecard models
• Using analytics skills to improve credit risk strategies
• Monitoring the performance or the scorecard and the portfolio performance.
• Working with and presenting to senior stakeholders daily within the role.
• Using SAS to develop credit risk models daily.

Your skills and experience:

To be successful as a Lead Credit Risk Analyst, you will need:

• Strong experience developing credit risk scorecards
• Experience as a credit risk using SAS or SQL daily for scorecard development
• Experience working in unsecured lending portfolios
• Experience working for a bank or in financial services
• Excellent communication skills

Benefits

Up to £55,000 + benefits package

To Apply for this Job Click Here

To Apply for this Job Click Here

Lead Credit Risk Analyst

Up to £60,000

Hybrid

Birmingham

The Company

I am hiring a Lead Credit Risk analyst for lending business that leads the way on all types of unsecured lending for a large consumer base across the UK. Within this role you will help drive credit risk strategy using analytics to drive companywide profitability.

The Role

As a Lead Credit Risk Analyst, you will be:

• Reporting on credit risk insights and trends to senior stakeholders
• Using analytics skills to improve credit risk strategies
• Helping manage the credit risk customer lifecycle
• Spotting trends to find new ways to increase profitability for credit risk
• Developing new credit risk strategies across the business for acquisitions and existing customers.
• Working with and presenting to senior stakeholders daily within the role.

Your skills and experience:

To be successful as a Lead Credit Risk Analyst, you will need:

• Strong experience with SAS and/or SQL
• Experience as a credit risk analyst in an analytical position
• Experience developing credit risk strategy.
• Experience working in financial services
• Excellent communication skills
• Strong stakeholder management
• STEM Degree from a top university

Benefits

Up to £60,000 + benefits package

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM Executive

Birmingham (Hybrid – 3x Days a Week in Office)

£35,000-£40,000

THE COMPANY

A household name retailer is seeking a Senior CRM Executive to join their Automation team!

THE ROLE

As the Senior CRM Executive, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to be creative and drive greater personalisation

THE BENEFITS

• £35,000-£40,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

To Apply for this Job Click Here

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Web Analyst
Up to £45,000
Hybrid Structure – Birmingham (1x day per week)

THE COMPANY
I’m excited to share an opportunity for a Digital Analyst to join a leading hospitality organisation with locations across the UK.

THE ROLE
This is the perfect opportunity for an experienced Digital Analyst with skills in SQL, GA4 and Power BI. In this role, you will be responsible for digital data reporting and producing end-to-end reports and insights across over 80 websites.

YOUR SKILLS AND EXPERIENCE
Power BI or Looker Studio.
Google Analytics 4 (GA4) – building bespoke reports.
Experience with SQL is a nice to have.

HOW TO APPLY
Apply now if you feel your skills match this opportunity. You can also email me at Please note that my client cannot offer sponsorship.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM Exec
Up to £40,000
Hybrid – Birmingham (3x day per week)

THE COMPANY
Our client in the retail sector is looking for a Senior CRM Exec who is skilled with HTML, CSS or JavaScript.

THE ROLE
In this role, you will support the Loyalty and BAU team by building and automating campaigns (Push, SMS and email) as well as working on segmentation and personalisation.

SKILLS AND EXPERIENCE
HTML, CSS or JavaScript
Experience with ESP would be beneficial
Proven experience building and automating campaigns

APPLY
Send an email or apply below to register your interest.

To Apply for this Job Click Here

To Apply for this Job Click Here

Lead Credit Risk Analyst

Up to £60,000

Hybrid

Birmingham

The Company

I am hiring a Lead Credit Risk analyst for lending business that leads the way on all types of unsecured lending for a large consumer base across the UK. Within this role you will help drive credit risk strategy using analytics to drive companywide profitability.

The Role

As a Lead Credit Risk Analyst, you will be:

• Reporting on credit risk insights and trends to senior stakeholders
• Using analytics skills to improve credit risk strategies
• Helping manage the credit risk customer lifecycle
• Spotting trends to find new ways to increase profitability for credit risk
• Developing new credit risk strategies across the business for acquisitions and existing customers.
• Working with and presenting to senior stakeholders daily within the role.

Your skills and experience:

To be successful as a Lead Credit Risk Analyst, you will need:

• Strong experience with SAS and/or SQL
• Experience as a credit risk analyst in an analytical position
• Experience developing credit risk strategy.
• Experience working in financial services
• Excellent communication skills
• Strong stakeholder management
• STEM Degree from a top university

Benefits

Up to £60,000 + benefits package

To Apply for this Job Click Here

To Apply for this Job Click Here

LEAD SCORECARD MODELLER

COMPETITIVE SALARY UP TO £60,000

BIRMINGHAM, HYBRID WORKING (3 DAYS PER WEEK IN OFFICE)

In this role, you’ll be focusing on leading projects to develop behavioural and application scorecards for a range of retail portfolios across the bank. You’ll be working within a talented, dynamic team and be able to mentor more junior members.

THE COMPANY

This company is a global bank that provides innovative and data-driven financial solutions to millions of customers and businesses across the world. You’ll be able to work alongside and learn from talented individuals with decades of experience.

THE ROLE

• Develop behavioural and application scorecards for a range of portfolios and products.
• Lead teams and projects, ensuring junior members have direction and the models are effective.
• Potential to develop challenger scoring models using machine learning techniques

YOUR SKILLS AND EXPERIENCE

• 3+ Years of Credit Risk Analytics experience
• Experience developing models is required
• Scorecard modelling experience is a strong preference
• SAS proficiency is essential
• R/Python proficiency is beneficial

THE BENEFITS

• Competitive salary up to £60,000
• Hybrid working
• Strong bonus scheme
• Strong pension scheme
• Private medical

HOW TO APPLY

Please register your interest via the apply link on this page or send your CV directly

To Apply for this Job Click Here

To Apply for this Job Click Here

CRM Insights Analyst
Up to £43,000
Hybrid – Birmingham (2x days per week)

THE CLIENT
An exciting opportunity to join a leading organisation in the travel industry.

THE ROLE
In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting-all aimed at increasing customer reach and engagement frequency.

SKILLS
Strong experience as a CRM Insight Analyst
Proficiency in SQL
Experience with Python, data visualisation tools, and Google Analytics 4 is a plus.

APPLY
To express your interest, send an email or apply below.

To Apply for this Job Click Here

To Apply for this Job Click Here

HEAD OF DATA ENGINEERING

£120,000 + BENEFITS

BIRMINGHAM (Hybrid)

A strong Head of Data Engineering with experience leading large teams and driving migrations to Azure would be a great addition to this company.

THE COMPANY:

We are working with a client in the financial services space offering specialist lending and savings products. They have been investing in their data and are in the middle of a migration moving from legacy infrastructure to Azure.

THE ROLE:

You’ll be responsible for a 40-person function split across UK locations and offshore, ensuring mission-critical legacy systems continue to operate while leading the migration to modern Azure-based infrastructure. A Head of Data Engineering will need to:

• Lead and manage a 40-person Data Engineering team across multiple locations (UK and India).
• Manage and decommission four legacy data warehouses, while developing cloud-native solutions in Azure.
• Act as a mentor and technical guide to the wider engineering team during this cloud transition.
• Partner with third-party vendors to maintain and evolve the data estate

YOUR SKILLS AND EXPERIENCE:

A successful Head of Data Engineering will have the following skills and experience:

• Strong experience leading legacy-to-cloud data migrations (ideally to Azure).
• Background working with SQL Server in a regulated environment.
• Proven success managing large, distributed engineering teams (including offshore).

THE BENEFITS:

You will receive a salary, dependent on experience. Salary is up to £120,000 On top of the salary there are some fantastic extra benefits.

HOW TO APPLY

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

To Apply for this Job Click Here