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CRM Analyst

Birmingham

£30000 - £38000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

CRM ANALYST

SOUTH BIRMINGHAM (hybrid)

£30,000 – £38,000 + benefits

This is a fantastic opportunity to join the Analytics team of this well-known retailer with a wide-reaching presence. Supporting customers across the UK both in-store and online, this is an excellent opportunity to oversee the full campaign management process of this CRM analytics function.

THE COMPANY

This client is a huge, household name retailer, operating as the leader in their market sector and a go-to for customer needs. With a powerful loyalty scheme and different product offerings, the Analytics function supports various projects for the business.

THE ROLE

As the CRM Analyst, on the day-to-day, you will be:

  • Conducting deep-dive analysis into data to segment the database for better understanding of the customer database
  • Analysing email marketing campaigns to assess performance – looking at open and click rates, to measure success and attribute sales to email campaigns
  • A/B testing campaigns to assess performance and share insights on test results
  • Utilise the customer database to analyse customer behaviour and create actionable insights to feed into CRM reporting and one-off projects

YOUR SKILLS AND EXPERIENCE

  • Excellent skills in SQL for data analysis, manipulation and coding, and data visualisation for reporting and sharing insights
  • A/B testing experience for measuring success
  • Previous CRM analytics or campaign analytics experience for understanding the customer base, analysing campaign performance and omnichannel marketing effectiveness
  • Excellent communication and strong stakeholder management skills for sharing insights
  • Conducting analysis on the customer journey from acquisition through to retention

THE BENEFITS

  • Up to £38,000 base salary DOE
  • Wider benefits package – bonus, pension, etc.
  • Hybrid working – twice a week in the office south of Birmingham
  • Free parking as it’s easiest to drive to the office
  • An excellent team culture and business name for the CV, as well as great experience working across their loyalty scheme and customer data

HOW TO APPLY

Please register your interest by sending your CV to Alanah Chambers by clicking the Apply link on this page.

Please note:

  • this role is only for applicants who reside in the UK due to the requirement of a presence in-office
  • this company is unable to provide sponsorship on this occasion for this position

To Apply for this Job Click Here

CRM Analyst

Birmingham

£30000 - £38000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

CRM ANALYST

SOUTH BIRMINGHAM (hybrid)

£30,000 – £38,000 + benefits

This is a fantastic opportunity to join the Analytics team of this well-known retailer with a wide-reaching presence. Supporting customers across the UK both in-store and online, this is an excellent opportunity to oversee the full campaign management process of this CRM analytics function.

THE COMPANY

This client is a huge, household name retailer, operating as the leader in their market sector and a go-to for customer needs. With a powerful loyalty scheme and different product offerings, the Analytics function supports various projects for the business.

THE ROLE

As the CRM Analyst, on the day-to-day, you will be:

  • Conducting deep-dive analysis into data to segment the database for better understanding of the customer database
  • Analysing email marketing campaigns to assess performance – looking at open and click rates, to measure success and attribute sales to email campaigns
  • A/B testing campaigns to assess performance and share insights on test results
  • Utilise the customer database to analyse customer behaviour and create actionable insights to feed into CRM reporting and one-off projects

YOUR SKILLS AND EXPERIENCE

  • Excellent skills in SQL for data analysis, manipulation and coding, and data visualisation for reporting and sharing insights
  • A/B testing experience for measuring success
  • Previous CRM analytics or campaign analytics experience for understanding the customer base, analysing campaign performance and omnichannel marketing effectiveness
  • Excellent communication and strong stakeholder management skills for sharing insights
  • Conducting analysis on the customer journey from acquisition through to retention

THE BENEFITS

  • Up to £38,000 base salary DOE
  • Wider benefits package – bonus, pension, etc.
  • Hybrid working – twice a week in the office south of Birmingham
  • Free parking as it’s easiest to drive to the office
  • An excellent team culture and business name for the CV, as well as great experience working across their loyalty scheme and customer data

HOW TO APPLY

Please register your interest by sending your CV to Alanah Chambers by clicking the Apply link on this page.

Please note:

  • this role is only for applicants who reside in the UK due to the requirement of a presence in-office
  • this company is unable to provide sponsorship on this occasion for this position

To Apply for this Job Click Here

Loyalty Analyst

Birmingham

£35000 - £45000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

LOYALTY ANALYST

SOUTH BIRMINGHAM (hybrid)

Up to £45,000 + benefits

Supporting customers across the UK both in-store and online, this is an excellent opportunity to take ownership of the loyalty programme for this leading UK retailer!

THE COMPANY

This client is a huge, household name retailer, operating as the leader in their market sector and a go-to for customer needs. With a powerful loyalty scheme and different product offerings, the Analytics function supports various projects for the business.

THE ROLE

As a Loyalty Analyst, on the day-to-day, you will be:

  • Conducting deep-dive analysis into data to segment the database for better understanding of the customer database
  • Working on cross-sell and up-sell initiatives between business areas to maximise customer value and encourage membership to the loyalty scheme
  • Using LTV metrics to understand customer frequency, average transaction value, acquisition, retention and incremental spend behaviours
  • Creating actionable insights and presenting back to non-technical teams.
  • Forecasting promotional performance to the finance team.

YOUR SKILLS AND EXPERIENCE

  • Excellent skills in SQL for data analysis, manipulation and coding, and data visualisation for reporting and sharing insights
  • Previous customer insight or campaign analytics experience for understanding the customer base and important customer KPIs – loyalty, acquisition, retention, churn, LTV
  • Excellent communication and strong stakeholder management skills for sharing insights

THE BENEFITS

  • Up to £45,000 base salary DOE
  • Wider benefits package – bonus, pension, etc.
  • Hybrid working – twice a week in the office south of Birmingham
  • Free parking as it’s easiest to drive to the office
  • An excellent team culture and business name for the CV, as well as great experience working across their loyalty scheme and customer data

HOW TO APPLY

Please register your interest by sending your CV to Alanah Chambers by clicking the Apply link on this page.

Please note:

  • this role is only for applicants who reside in the UK due to the requirement of a presence in-office
  • this company is unable to provide sponsorship on this occasion for this position

To Apply for this Job Click Here

Insight Analyst

Birmingham

£30000 - £40000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

INSIGHT ANALYST

£30,000 – 40,000

BIRMINGHAM

Work in this leading sports brand growing and developing the analytics team working with all areas of the business to effect change and impact how customers and fans view their team and the club!

COMPANY

Data driven sports brand with a focus on ecommerce and growth on and off the pitch. Be part of the growing data team and learn from some of the best in the game!

ROLE

As a Senior Data Analyst you will analyse all data from fan sentiment to marketing and sales. Your focus will be to drive change and tell a story with data, you will be autonomous and independent in how you solve problems and find solutions through dashboards, presentations and unique insight! You will also:

  • Use SQL and PowerBI to query data and build aesthetic reports
  • Work on providing ecommerce results and personalised targeted campaigns
  • Use Python to build propensity models based on customer/fan behaviour

Skills

  • SQL
  • PowerBI/data vis
  • Good communication skills
  • Ability to provide insights

BENEFITS

£30,000 – 40,000 annual salary, development and competitive benefits.

To learn more and apply for this inclusive and collaborative full-time Dara Insights Manager job in Birmingham with hybrid working, please get in touch by using the link on this page or emailing

To Apply for this Job Click Here

Software Engineering Manager

Birmingham

£80000 - £95000

+ Data Engineering

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

SOFTWARE ENGINEERING MANAGER ROLE

HYBRID ROLE

UP TO £75,000 + BENEFITS

BIRMINGHAM

Are you looking to lead/manage a team for a household name in the telecommunication industry offering a great benefits package?

THE COMPANY

This is a huge telecommunication company that are looking for a manager to lead a team of 10-30. This company is globally renowned.

THE ROLE

The role includes working with greenfield projects building them on the cloud and maintaining them working with technologies such as: Java and AWS.

This is a Hybrid role, that requires you to be in the office 3 days a week in Birmingham.

YOUR SKILLS AND EXPERIENCE

The successful Software Engineering Manager will have the following skills and experience:

  • Experienced with back-end technologies including Java and AWS (Serverless)
  • Experienced with front end technologies including JavaScript
  • Experience with agile environments such as: Scrum
  • Experienced with BDD and TDD
  • Knowledge of DevOps and Architecture experience

THE BENEFITS

The successful Software Engineer Manager will receive a salary up to £75,000 as well as a comprehensive benefits package.

To Apply for this Job Click Here

Software Engineering Manager

London

£80000 - £95000

+ Data Engineering

Permanent
London

To Apply for this Job Click Here

SOFTWARE ENGINEERING MANAGER ROLE

HYBRID ROLE

UP TO £75,000 + BENEFITS

BIRMINGHAM

Are you looking to lead/manage a team for a household name in the telecommunication industry offering a great benefits package?

THE COMPANY

This is a huge telecommunication company that are looking for a manager to lead a team of 10-30. This company is globally renowned.

THE ROLE

The role includes working with greenfield projects building them on the cloud and maintaining them working with technologies such as: Java and AWS.

This is a Hybrid role, that requires you to be in the office 3 days a week in Birmingham.

YOUR SKILLS AND EXPERIENCE

The successful Software Engineering Manager will have the following skills and experience:

  • Experienced with back-end technologies including Java and AWS (Serverless)
  • Experienced with front end technologies including JavaScript
  • Experience with agile environments such as: Scrum
  • Experienced with BDD and TDD
  • Knowledge of DevOps and Architecture experience

THE BENEFITS

The successful Software Engineer Manager will receive a salary up to £75,000 as well as a comprehensive benefits package.

To Apply for this Job Click Here

Customer Insight Analyst

Birmingham

£30000 - £40000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

INSIGHT ANALYST

£30,000 – £40,000

NORTH BIRMINGHAM

Work in this leading sports brand to deliver impactful insights across customer behaviours and how to improve customer experience across the business retail offerings.

THE COMPANY

This is a data-driven brand retailing in the sports space, with a focus on ecommerce and growth! They’re seeing success across a variety of metrics and now are trying to prioritise a holistic view of their customer base to ensure it’s a positive customer experience across their different retail offerings, both in-store and online.

THE ROLE

You’ll be the go-to for insights from the analytics team, and can look forward to projects like:

  • analyse all data from various areas, including customer sales, behaviours, sentiment, marketing campaigns and promotions.
  • drive change and tell a story with data, using data visualisation tools for reports
  • solve problems and find solutions through dashboards, presentations and unique insight!
  • Work on providing ecommerce results and personalised targeted campaigns
  • Sharing recommendations and actionable insights to stakeholders

YOUR EXPERIENCE

  • Able to analyse data using SQL, and ideally Fast-Stats
  • Data visualisation skills, preferably in Power BI but open to other data vis tools
  • Experience in customer analytics, having worked across key projects like: customer segmentation, sales analysis, customer loyalty, acquisition and churn analysis, campaign analysis and appropriate targeting.
  • Excellent communication skills for sharing insights and communicating with different stakeholders

BENEFITS

  • Base salary £30,000 – 40,000
  • Wider package – holidays, pension, etc.
  • Office-based 4 days a week, you can choose to start or end your week at home!
  • Excellent opportunity to be the go-to in the business for all things insight analytics!
  • Fantastic business name to have on your CV, as well as working on impactful projects!

HOW TO APPLY

Please share your CV with Alanah Chambers via the Apply link on this page.

To Apply for this Job Click Here

Customer Insight Analyst

Birmingham

£30000 - £40000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

INSIGHT ANALYST

£30,000 – £40,000

NORTH BIRMINGHAM

Work in this leading sports brand to deliver impactful insights across customer behaviours and how to improve customer experience across the business retail offerings.

THE COMPANY

This is a data-driven brand retailing in the sports space, with a focus on ecommerce and growth! They’re seeing success across a variety of metrics and now are trying to prioritise a holistic view of their customer base to ensure it’s a positive customer experience across their different retail offerings, both in-store and online.

THE ROLE

You’ll be the go-to for insights from the analytics team, and can look forward to projects like:

  • analyse all data from various areas, including customer sales, behaviours, sentiment, marketing campaigns and promotions.
  • drive change and tell a story with data, using data visualisation tools for reports
  • solve problems and find solutions through dashboards, presentations and unique insight!
  • Work on providing ecommerce results and personalised targeted campaigns
  • Sharing recommendations and actionable insights to stakeholders

YOUR EXPERIENCE

  • Able to analyse data using SQL, and ideally Fast-Stats
  • Data visualisation skills, preferably in Power BI but open to other data vis tools
  • Experience in customer analytics, having worked across key projects like: customer segmentation, sales analysis, customer loyalty, acquisition and churn analysis, campaign analysis and appropriate targeting.
  • Excellent communication skills for sharing insights and communicating with different stakeholders

BENEFITS

  • Base salary £30,000 – 40,000
  • Wider package – holidays, pension, etc.
  • Office-based 4 days a week, you can choose to start or end your week at home!
  • Excellent opportunity to be the go-to in the business for all things insight analytics!
  • Fantastic business name to have on your CV, as well as working on impactful projects!

HOW TO APPLY

Please share your CV with Alanah Chambers via the Apply link on this page.

To Apply for this Job Click Here

CRM Executive

Birmingham

£25000 - £28000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

CRM EXECUTIVE (FTC)

SOUTH BIRMINGHAM (hybrid)

£25,000 – £28,000 + benefits

Interested in joining a leading retail business? Looking to gain experience and developing your CRM skills with an innovative brand to ensure the best customer communications? Take a read!

THE COMPANY

  • This is a leading retailer that owns their niche sector of the market, so whatever their customers need, they’re on hand to help!
  • They have recently gone through a transformation to ensure all decisions are made with the customer in mind, thus maximising their new loyalty scheme.
  • They have access to huge data sets and a variety of data sources, and they love to use them!
  • This is a great opportunity to join the team as they begin to flourish and continue their growth.

THE ROLE

Your focus will be involved in all marketing campaigns released to customers. Specifically, you will have to:

  • Develop and deploy CRM campaigns across email and SMS channels
  • Understand the marketing strategy, in terms of timing for campaigns in relation to promotions and seasonal events
  • Identify areas for optimisation in the CRM process, like improving segmentation models, or A/B testing on live campaigns
  • Be creative, working with copywriters and devs to be unique and personalised in your campaigns
  • Help to influence uplift across key commercial areas for the business, like customer loyalty, satisfaction and value
  • Provide insights into the customer, who they are and how best to engage with them.

YOUR SKILLS – WHAT ARE THEY LOOKING FOR?

The successful candidate will have the following skills and experience:

  • Experience using a CRM software and campaign management tool, e.g. Adobe Campaign, Salesforce, etc.
  • A passion for impacting the customer and the benefits of good CRM!
  • Understanding of marketing principles and strategy
  • Great communicator, able to collaborate and work with the wider company

THE BENEFITS – WHAT’S IN IT FOR YOU?

  • Annual base salary of £25,000 – £28,000 DOE
  • Hybrid working – the team spend 2 days a week in the office together
  • Wider benefits package across pension, discounts, etc.
  • Chance to work across impactful campaigns that add value to customers

HOW TO APPLY

Please send your CV to Alanah Chambers via the Apply link on this page.

To Apply for this Job Click Here

GCP Senior (Big Data) Data Engineer

London

£550 - £700

+ Data Engineering

Contract
London

To Apply for this Job Click Here

GCP (Senior) Data Engineer

£700 a day, Inside IR35.

Hybrid, based in London/Birmingham.

6-Month Contract, likely to extend past

Great opportunity to join an exciting project with a major client to aid in building out a monster data platform. This is a very progressive platform that serves both data engineering and analytics purposes for a large conglomerate.

The Role and Responsibilities

The ideal Senior Data Engineer will be:

  • Shaping the way the business will store data.
  • Working as the sole Data Engineer within a pod, driving Data Engineering efforts.
  • Productionising SQL code.
  • Interacting with stakeholders and managing that relationship.
  • Making sure the data is real-time/batch processed.

Desired Skills and Experience

The ideal (Senior) Data Engineer will have a background in the following:

  • GCP cloud (BigQuery and other functions).
  • Strong programming experience with Python and SQL.
  • Big Data tools such as Kafka and Pub/Sub.
  • Working knowledge of Terraform.
  • Nice-To-Have: commercial experience with Google Analytics and/or Adobe Analytics.
  • Strong experience liaising and managing stakeholder relationships.
  • Strong communication skills are a must.

How To Apply

If you are a GCP (Senior) Data Engineer and interested in this role, please apply by clicking the link below.

To Apply for this Job Click Here

Customer Analytics Manager

Birmingham

£45000 - £55000

+ Advance Analytics & Mrktg Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

CUSTOMER ANALYTICS MANAGER

BIRMINGHAM

£45,000 – 55,000

Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights!

THE COMPANY

Financial service going through a digital transformation, gaining new tech, new skills and new techniques in regard to data. You will work with one of their leading retail partners focussing on how to benefit and grow the external brand!

THE ROLE

As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will:

· Use SQL and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention

· Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience

· Provide insights to senior stakeholders (internal and external) across the business on who the customers are and how you can engage them

· Manage a team of 2, working on prioritisation development and training!

YOUR SKILLS

The successful candidate will have the following skills and experience:

· An expert in SQL (Python/R would be desirable)

· Good knowledge of customer analytics and KPI’s such as CLV, retention and loyalty

· Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon

THE BENEFITS

£45,000 – 55,000 annual salary, competitive benefits and flexible working.

HOW TO APPLY

Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer

To Apply for this Job Click Here

Customer Insight Analyst

Birmingham

£45000 - £55000

+ Marketing & Insight

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

SENIOR INSIGHT ANALYST

BIRMINGHAM

£45,000 – 55,000.

Work within the global data team focusing on customer insight, CRM and pricing within this financial brand! Looking to take on high value high impact projects then apply below!!

THE COMPANY

Leader within financial services with a large stake in the UK and global market. They are developing new products consistently and out performing competitors! They are enhancing how they use data and need another head to help lead on this journey!

THE ROLE

As a Senior Insight Analyst your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will:

  • Use SQL/SAS/BigQuery to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention
  • Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience
  • Provide insights to senior stakeholders (internal and external) across the business on who the customers are and how you can engage them
  • Focus on CRM and using email, SMS and push campaigns to upsell, cross sell and attract new customers!

YOUR SKILLS

The successful candidate will have the following skills and experience:

  • An expert in SQL/SAS (GCP and BigQuery would be desirable)
  • Good knowledge of customer analytics and KPI’s such as CLV, retention and loyalty
  • Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon
  • A background in finance or banking is desirable

THE BENEFITS

£45,000 – 55,000 annual salary, competitive benefits and flexible working.

HOW TO APPLY

Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer

To Apply for this Job Click Here

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