CRM Database Administrator (Reporting Systems & CRM Consultant)

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/ $60.85 - $73.02 hour

INFO

Salary
SALARY:

$60.85 - $73.02

Location

LOCATION

Job Type
JOB TYPE

Contract

Reporting Systems & CRM Advisory Consultant

Short-Term Contract | Remote | Part-Time

Duration: Approx. 20-30 hours over 4-6 weeks
Start: ASAP

About the Organization

A US-based nonprofit organization with a global footprint works to prevent avoidable blindness and improve access to vision care.

The Programs team develops and manages partnerships worldwide and evaluates the impact and reach of funded services. Over recent years, the team's work has become increasingly data-driven, tracking regional performance metrics such as screenings delivered, patient demographics, and service outcomes across multiple countries and partners.

The Challenge

The team currently collects reporting and impact data from more than 150 partners across multiple systems and formats, including tools such as project management platforms, shared drives, email, and spreadsheets. This has resulted in:

  • Fragmented data sources

  • Manual consolidation and review processes

  • Limited visibility and reporting consistency

  • Inefficient workflows for both partners and internal staff

The organization is seeking an experienced consultant to assess the current reporting ecosystem, document workflows and inefficiencies, and recommend a more streamlined, scalable system - likely a CRM or grant/program management platform - to centralize data collection and management.

Scope of Work

The consultant will work independently with key stakeholders to review the current state by documenting how data is currently collected, stored and reviewed. They will then research and assess suitable CRM or grant/program management platforms and make a strategic recommendation of a platform for the business to use.

Ideal Consultant Profile

Required:

  • Proven experience leading CRM or grant/program management system selection or implementation

  • Demonstrated experience documenting workflows and improving operational processes

  • Strong understanding of data architecture and migrating spreadsheet-based processes into structured databases

  • Ability to independently facilitate stakeholder sessions and synthesize requirements

  • Experience evaluating vendors and managing solution comparisons

Preferred:

  • Experience working with nonprofits, NGOs, or foundations

  • Familiarity with partner/grant reporting environments

  • Experience centralizing multi-source reporting systems

Working Arrangements

  • Fully remote

  • Availability for virtual meetings during US Pacific Time business hours

  • Estimated 30 hours across the engagement, with flexibility if required

CONTACT

Kitty Herlihy

Principal Recruitment Consultant

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