Senior CRM Performance Manager
London / £70000 - £80000 annum
INFO
£70000 - £80000
LOCATION
London
Permanent
SENIOR CRM PERFORMANCE MANAGER
UP TO £70,000 - £80,000
LONDON - 2X A WEEK
*Please note, this company is unable to offer sponsorship at this time and you must be a UK resident*
THE COMPANY
This company is a fast-growing, private equity-backed membership business that provides exclusive discounts to emergency services, healthcare professionals, and other key workers. With over 4 million members and 15,000+ partners, including major names in retail, cinema, and theatre, the company offers valuable savings in exchange for a yearly membership fee.
THE ROLE
This company is looking for a CRM professional to lead a high-impact team of three, representing CRM in daily and weekly trading meetings to share campaign performance insights and ensure alignment across departments. In this role, you'll collaborate closely with revenue, commercial, and partnerships teams to plan and prioritise offer-led campaigns that drive business growth. You'll leverage customer behaviour data to enhance personalisation and campaign relevance and run structured test-and-learn programmes to boost engagement and performance.
SKILLS + EXPERIENCE
- Experience with Braze (ideal) or other CRM tools
- End to end experience in the CRM lifecycle across app, email, push etc
- Line Management experience is a must
- Commercial and strategic mindset
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
CONTACT
Izabella Hage
Recruitment Consultant
SIMILAR
JOB RESULTS
Qliksense Developer
City of London
£500 - £550
+ Advanced Analytics & Marketing Insights
ContractCity of London, London
To Apply for this Job Click Here
QLIKSENSE DEVELOPER
£500 – £550 PER DAY INSIDE IR35
3 DAYS PER WEEK IN LONDON OR BIRMINGHAM
6 MONTHS CONTRACT
THE COMPANY:
A major telecoms client is seeking a skilled QlikSense Developer to support the delivery of new analytics capabilities within their commercial team.
THE ROLE:
As a QlikSense Developer, your key responsibilities will include:
- Designing and building new dashboards and apps from scratch.
- Enhancing and adding new Qlik features to existing solutions.
- Collaborating with the commercial team, picking up Jira tickets and implementing new data requirements.
- Working closely with business analysts and directors to translate complex business needs into data products.
- Automating processes and improving existing reporting infrastructure.
YOUR SKILLS AND EXPERIENCE:
The successful QlikSense Developer will have:
- Strong experience with QlikSense – comfortable developing full solutions end-to-end.
- Confident with SQL, particularly on the back-end.
- Experience working with any major cloud platforms (GCP, Azure, AWS).
- Exceptional attention to detail and a proactive, solution-oriented mindset.
- Collaborative and team-focused, with a desire to improve how the business uses data.
- Telecoms experience is a bonus, but not essential.
- Experience on customer-focused projects is desirable.
HOW TO APPLY:
Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
To Apply for this Job Click Here
Digital Analyst
London
£35000 - £45000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL ANALYST
£35,000 – £45,000
LONDON – 3 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This health and beauty retailer is rapidly growing and is expanding in the Customer Digital Analytics team! This role is for someone roughly a year into their career, looking to become a Digital Ecommerce expert and learn from a really strong Digital team.
THE ROLE
You’ll analyse the onsite customer journey, provide key insights to the wider business, and identify new growth opportunities. Your role will involve tracking performance, segmenting customer audiences, and reporting on product categories, sales, and transactions. You’ll become a GA4 specialist, you’ll ensure accurate data tracking and deliver meaningful insights to drive business decisions.
SKILLS + EXPERIENCE
- Google Analytics 4 commercial experience
- ~1 year experience looking at web analytics metrics. This is for someone at the start in their career looking for the next step
- Strong stakeholder engagement, confident, having provided insights and recommendations
- Curious and commercial mindset
- Passion for Ecommerce/Digital analytics space
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation
To Apply for this Job Click Here
Senior Product Analyst
London
£75000 - £95000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR PRODUCT ANALYST
£75,000 – £95,000 + STOCK OPTIONS
LONDON – 3 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This entertainment business with an incredible social impact runs prize draws through a subscription model, offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment.
THE ROLE
This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets.
SKILLS + EXPERIENCE
- Strong and advanced SQL required (Windows functions a nice to have)
- Experience with AB testing and experimentation
- Strategic mindset with commercial acumen (e.g. understanding LTV)
- Creativity and drive to innovate and improve products
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Digital Product Analyst
London
£40000 - £50000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL PRODUCT ANALYST
£40,000 – £50,000
LONDON – 4X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a fast-growing analytics team within a leading retail group that owns a diverse portfolio of high-street and digital brands. The business has been rapidly expanding and investing in its data capabilities over the past 18 months. This role sits within the Product Analytics pillar of the team and focuses on measuring and optimising product performance across the group’s extensive brand portfolio. You’ll report to the Analytics Lead and work closely with stakeholders across the business to drive insight-led decision making.
THE ROLE
This company is looking for a Digital Product Analyst to join and help measure and optimise digital product performance. The ideal candidate will have strong experience in digital journey analysis, on-site tracking metrics, and tools like SQL/BigQuery and GA4 (or Adobe Analytics). This role requires hands-on product/on-site analytics experience, familiarity with A/B testing, and the ability to collaborate with the GTM implementation team. They’ve recently migrated to GCP, with the platform fully set up and operational.
SKILLS + EXPERIENCE
- Google Analytics 4 (open to Adobe Analytics profiles)
- SQL/BigQuery
- Web/Digital/Product Analytics experience – onsite customer journey analysis focus and metrics is key
- Ability to collaborate with the Digital Implementation team (Google Tag Manager)
- Exposure to AB testing
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Partnership Lead
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
PARTNERSHIP LEAD
£55,000 – £65,000
LONDON – 3X A WEEK (EVERY 2 WEEKS)
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.
THE ROLE
This is an exciting new role managing a high-profile partnership launching later this year. You’ll be responsible for leading the end-to-end delivery of a new co-branded rewards initiative in the travel sector. This is a strategic, partner-facing role ideal for someone with experience in loyalty, rewards, or financial services.
SKILLS + EXPERIENCE
- Credit card or loyalty reward scheme experience
- Strong communication and stakeholder management skills
- Understanding of financial promotions and experience designing and changing delivery
- Sales reporting and marketing channel experience (via App or Loyalty App experience)
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Commercial Data Analyst
London
£42000 - £53000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
COMMERCIAL DATA ANALYST
£42,000 – £53,000
LONDON – 1-2X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a dynamic global company that has evolved from a publishing icon into a leading multimedia and brand consultancy business. With a focus on storytelling, data, and creative brand engagement, the company partners with major international clients to deliver unique campaigns, media content, and immersive experiences. Now operating across five continents, it continues to grow through innovative services such as corporate events, digital content, media licensing, and consultancy, making it an exciting time to be part of its expanding, content-driven team.
THE ROLE
This client is looking for a commercially minded data analyst to join and help turn complex data into actionable business insights. In this role, you’ll partner with teams across the business to gather and connect data from systems like Salesforce, NetSuite, and Google Analytics. You’ll create clear, reliable dashboards and play a key part in strategic planning, delivering insights on pricing, product performance, market trends, and customer satisfaction. From building automated reports to supporting forecasting and marketing analysis, you’ll help drive smarter decisions across the organisation.
SKILLS + EXPERIENCE
- Strong SQL a requirement (Python too is a nice to have)
- Any data visualisation tool experience, ideal if DOMO
- Experience working in an individual contributor role, or smaller data team – a self-starter is a must!
- Background in digital, retail, tech or FMCG
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Senior Digital Implementation Engineer
London
£65000 - £75000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
SENIOR DIGITAL ANALYTICS ENGINEER
£65,000 – £75,000
LONDON – 3X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
A leading British media organisation is home to some of the UK’s most recognised and influential news brands, spanning national newspapers, television, radio, and digital platforms. Its portfolio includes respected broadsheets known for in-depth journalism and political coverage, popular tabloids with a focus on entertainment and sport, and a growing television network delivering news and current affairs programming. The company also operates prominent radio stations and innovative digital services, offering a dynamic and fast-paced environment for media professionals.
THE ROLE
This company is looking for a skilled digital analytics specialist to lead the design and implementation of complex tracking solutions across web and mobile platforms. This role involves managing two junior team members, developing technical specifications for data layers, configuring tracking setups using Tag Management Systems, and ensuring accurate deployment and documentation. The ideal candidate will have advanced JavaScript experience, deep expertise in tag implementation (Tealium, GTM, or Adobe), and strong proficiency in data schemas, tracking pixels, and marketing technologies.
SKILLS + EXPERIENCE
- Expertise in Google Tag Manager, Tealium or Adobe Launch
- Advanced JavaScript skills – ideally writing JavaScript for a customised solution or product without Gen AI
- Strong stakeholder engagement
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Senior Analyst
London
£80000 - £90000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR ANALYST
UP TO £90,000
LONDON – 2X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This is a leading business in the circular economy, focused on giving used books a new life. Through a combination of technology, sustainability, and global logistics, they collect, sort, and resell millions of pre-owned books each year via various online channels. Their mission is to make quality books accessible and affordable while reducing waste and promoting reuse. With a strong emphasis on data and innovation, they continuously optimise their operations to drive environmental impact and commercial success.
THE ROLE
This client is looking for a data-driven analyst to lead supply and operations analytics, with a focus on stock levels, supply chain performance, warehouse optimisation, and cost analysis, particularly around shipping. You’ll design and run A/B tests to improve fulfilment strategies, assess supplier behaviours, and help drive efficiency across the operation. Proficiency in SQL, Python, and data visualisation tools like Tableau is essential, as is the ability to guide and mentor at least one direct report through high-impact analytics projects. This role offers the opportunity to shape their growth and transformation strategy, with flexibility to specialise further in supply-side or demand-side analytics based on your interests and team priorities. They are a very customer-focused business being a trading business, and so you will always be thinking about the customer!
SKILLS + EXPERIENCE
- Strong supply chain, operations, or inventory analytics experience.
- Skilled in A/B testing and experimentation-ensuring tests are designed and analysed correctly.
- Technical proficiency: SQL, Python, Tableau (or similar BI tools).
- Previous mentoring or people management experience.
- Good communication skills – you need to be able to work with seniors and translate to non-technical team members
- Entrepreneurial mindset
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Senior Customer Lifecycle Manager
London
£65000 - £75000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR CUSTOMER LIFECYCLE MANAGER
UP TO £75,000
LONDON – 3X A WEEK (EVERY OTHER WEEK)
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.
THE ROLE
The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and retention. This is a hands-on role where you’ll gather insights, shape strategy, and work closely with the CRM team to bring campaigns to life. You’ll also take the lead on co-branded partnerships, providing strategic direction and overseeing collaborative marketing efforts. With exciting growth underway, role is ideal for someone who thrives in fast-paced environments and brings strong experience in lifecycle management, partnership-led campaigns, and performance optimisation through A/B testing.
SKILLS + EXPERIENCE
- Experience in customer lifecycle – with CRM or marketing experience
- Strong experience in Partnership-led roles
- Confident communicator who can present back to senior leadership
- Someone commercially and strategically minded, but happy to roll their sleeves up
- Strong grasp of campaign optimisation, A/B testing, and data-driven strategy
- Ideally has experience leading/coaching junior team members
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Commercial Manager
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
COMMERCIAL MANAGER
UP TO £60,000 + BONUS
LONDON – 3X A WEEK (EVERY OTHER WEEK)
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.
THE ROLE
The client is looking for a commercially-minded lifecycle and growth lead to own and deliver a strategic roadmap across multiple payment products, including Buy Now Pay Later and instalment plans. In this end-to-end role, you’ll design and execute lifecycle campaigns, using customer data and performance insights to shape strategy and drive decisions. You’ll collaborate closely with analytics and tech teams to optimise pricing and profitability, identify commercial opportunities across customer touchpoints, and act as the commercial lead on cross-functional projects. A strong test-and-learn mindset is essential, as you’ll embed experimentation across all lifecycle initiatives to continuously improve outcomes.
SKILLS + EXPERIENCE
- Strong understanding of customer journeys, lifecycle campaigns, and optimisation strategies
- Someone analytical and numbers-driven – confident interrogating data and recommending improvements
- Experience working on installment plans or balance transfers
- Must be capable of influencing and potentially growing into a leadership role
- Able to work closely with product and tech teams, and drive forward multi-functional projects
- Commercial mindset with a passion for delivering both customer and business value
- Excellent communicator – confident presenting back to senior stakeholders
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Digital Specialist
London
£40000 - £50000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL/WEB SPECIALIST
£40,000 – £50,000
LONDON – HYBRID 4 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
The company owns a leading global group of premium private schools, known for its dynamic growth and commitment to excellence. With a strong presence across multiple countries, the group combines the development of new schools with the acquisition and integration of high-performing institutions. This creates a fast-paced, ambitious environment ideal for digital professionals looking to contribute to a world-class education network.
THE ROLE
The client has unified its school websites onto a single Drupal-based platform and is now entering a phase of optimisation and innovation. They’re looking for a Digital Specialist with a strong technical and analytical mindset to lead the platform’s ongoing evolution. This hands-on role blends web product ownership with expertise in CRO, SEO, UX, and AI automation, driving a user-focused, high-performance digital experience. It’s a strategic position suited to someone who thrives on data, experimentation, and delivering measurable results.
SKILLS + EXPERIENCE
- Proven experience managing large-scale web platforms (Drupal preferred)
- Strong technical capability and a data-first mindset
- Skilled in CRO testing and web performance analytics
- Deep understanding of SEO fundamentals and user behaviour
- Excellent communication skills – particularly in written English
- Experienced managing small teams and collaborating across functions
- Comfortable in a fast-paced, lean environment
- Experience with AI tools or automation is a bonus
- Outcome-driven, with the ability to translate insights into actions
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation
To Apply for this Job Click Here
Analytics Director
London
£75000 - £85000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
ANALYTICS DIRECTOR
£75,000 – £85,000
LONDON – 2X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This mid-size Performance Marketing agency has global offices and works directly with some major clients in a range of sectors.
THE ROLE
This company is seeking a dynamic, all-rounder analytics leader who can blend strategy with hands-on execution. This role involves leading the data and analytics practice, collaborating with cross-functional teams to drive insights, and supporting clients in their data-driven decision-making. You’ll have a significant impact on both client strategy and internal capabilities, ensuring that the business stays ahead of industry trends. You will have 2 team members reporting into you.
SKILLS + EXPERIENCE
- Strong background in data science, measurement and attribution modelling
- Tech stack: Google Analytics (GA4), BigQuery/SQL, Google Tag Manager, Adobe Analytics, Salesforce
- Experience working closely with clients to define and implement data strategies
- Knowledge of MarTech tools and their integration into business strategies
- Ability to lead and inspire a growing data practice, ensuring it evolves with client needs
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
CAN’T FIND THE RIGHT OPPORTUNITY?
STILL LOOKING?
If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.