Operations Researcher

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London / £300 - £350 day

INFO

Salary
SALARY:

£300 - £350

Location

LOCATION

London

Job Type
JOB TYPE

Contract

Job Title: Senior Research Executive
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day

About the Role

Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.

Key Responsibilities

  • CSAT Survey Execution (via Qualtrics):

    • Program and manage app-intercept surveys in collaboration with the product team

    • Support beta testing and rollout across multiple markets

    • Coordinate translations and research ops (critical priority)

    • Handle end-to-end survey operations including localisation and legal compliance

  • Research Coordination:

    • Communicate with key stakeholders across markets

    • Ensure intercepts and translations are fully functioning

    • Support evaluation of external research agencies and feasibility of off-the-shelf solutions

Must-Have Skills

  • Strong hands-on experience with Qualtrics

  • Operational Researcher Experience
  • Proven research operations capabilities

  • Exceptional coordination and stakeholder management

Nice-to-Have

  • UX research

  • Experience in multi-market digital product launches

  • Familiarity with CSAT or survey setup across markets

Team You'll Work With

  • Lead UX Researcher

  • Data Analyst

  • Head of Digital

  • Product Team

  • One rep per target market

What Sets an Excellent Candidate Apart

  • Has led similar CSAT or intercept-based survey projects

  • Comes from a UX-focused research environment rather than traditional market research

CONTACT

James Lipscombe

Recruitment Consultant

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