Lead AI Engineer
New York / $200000 - $220000 annum
INFO
$200000 - $220000
LOCATION
New York
Permanent
Lead AI Engineer - Financial Services | $200,000-220,000 + Bonus + Benefits
Location: New York, NY (REMOTE)
Industry: Financial Services
Harnham is proud to partner with a dynamic and fast-growing financial services firm which works directly with people to help along their financial journey. They are looking to hire their first Lead AI Engineer, someone passionate about building innovative machine learning solutions and driving thoughtful AI & LLM initiatives at an enterprise level.
This is a unique opportunity to take a hands-on leadership role, building machine learning and LLM capabilities, while shaping a team and strategy that supports long-term innovation and responsible AI use.
THE ROLE
As Lead AI Engineer, you will:
Partner closely with engineering and business teams to design and deliver machine learning solutions that address complex challenges.
Build and deploy ML and LLM models that support key initiatives in chatbot, voicebot and customer support center agents.
Lead development of NLP applications such as text classification, summarization, and information extraction to support customer engagement and insights.
Help define meaningful performance metrics (KPIs) for AI solutions and foster an environment of transparency and learning.
Contribute to a culture of innovation by mentoring others, sharing knowledge, and laying the groundwork for a growing AI team.
YOUR SKILLS & EXPERIENCE
We're looking for someone with:
5+ years of experience in applied data science, machine learning, or related AI fields. 2+ most recent years using LLM / RAG technologies.
A degree in a STEM or quantitative field such as Computer Science, Engineering, Mathematics, or Statistics.
A strong track record of translating technical work into business value, particularly with cross-functional or non-technical stakeholders.
Experience leading projects end-to-end, with mentorship or team-building experience.
Proficiency in Python and familiarity with LLM tools like LangChain, Hugging Face, Llama.
Exposure to cloud platforms (AWS preferred, but not required) and data visualization tools.
Comfort and familiarity working in fast-paced environments like hyper-growth startups is a plus.
THE BENEFITS
Competitive salary range of $200,000-220,000
Performance-based bonus
Comprehensive health and wellness benefits
- Better than market average retirement match
Opportunity to build a strategic AI function from the ground up in a highly respected firm
Supportive, forward-thinking leadership team invested in responsible innovation
HOW TO APPLY
If you're excited about building impactful AI solutions and leading with curiosity, care, and purpose, we'd love to hear from you.
Please submit your résumé to Tim Jonas using the "Apply" link on this page.
Keywords:
AI Engineering | Machine Learning | NLP | LLM | Large Language Models | Financial Services | Responsible AI | Python | Cloud | Data Science | Llama | Leadership | Agents | Cross-functional Collaboration | Team Management | LangChain | Hugging Face | Chatbots | Voicebots
CONTACT
Tim Jonas
He/Him
Business Manager
SIMILAR
JOB RESULTS
Tagging Implementation Specialist – Ensighten
City of London
£300 - £400
+ Digital Analytics
ContractCity of London, London
To Apply for this Job Click Here
Tagging Implementation Specialist
£300-£400 per day (Outside IR35)
Fully remote
3 Month Engagement
Role and Responsibilities:
-
Lead the transition away from Ensighten: Provide support during the initial phase of moving off the Ensighten platform, including planning, coordination, and communication, before handing over to the internal team.
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Assess and advise on cookie policy approaches: Engage with candidates and stakeholders to understand, evaluate, and recommend best practices around cookie usage and compliance.
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Extensive hands-on experience with tag management systems: Strong practical experience across multiple platforms is essential, particularly Ensighten and Segment (CDP).
-
Desirable: familiarity with Droople and financial services or insurance: Experience with Droople or within financial services and insurance sectors would be advantageous.
-
Client-facing skills: Confident in communicating with clients, understanding their needs, and ensuring a smooth transition process.
Requirements:
-
Proven experience leading transitions away from Ensighten, with the ability to manage the early stages of migration before handing over to internal teams.
-
Strong understanding of cookie policies, with the ability to assess current practices and provide recommendations in line with compliance and user experience best practices.
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Extensive hands-on experience with tag management and CDP tools, particularly Ensighten and Segment.
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Experience with Droople is desirable, as is a background in financial services or the insurance sector.
-
Excellent client-facing skills, with the ability to clearly communicate technical information and manage stakeholder expectations throughout the transition process.
To Apply for this Job Click Here
Ensighten Implementation Consultant
London
£300 - £400
+ Digital Analytics
ContractLondon
To Apply for this Job Click Here
Contract Opportunity: Ensighten Implementation Consultant – £300-£400/day – Outside IR35 – Fully Remote
Are you an experienced Ensighten Implementation Consultant with a passion for clean, scalable tag management solutions? We’re working with a leading Digital Agency supporting a high-profile client in the financial services sector, and they need your expertise immediately.
The Role:
You’ll play a key role in helping the agency migrate away from Ensighten to Google Tag Manager (GTM). This is an ad hoc, flexible contract offering a great opportunity to work alongside another seasoned contractor.
✅ Key Responsibilities:
-
Lead and support the migration from Ensighten to GTM.
-
Provide expert implementation and troubleshooting support.
-
Collaborate with internal teams and external stakeholders in a client-facing capacity.
-
Ensure accurate data collection and tracking using GA4.
-
Offer strategic input on best practices for tag management.
Ideal Skillset:
-
Strong Ensighten experience (configuration, implementation, decommissioning).
-
Proven GTM expertise.
-
Solid understanding of Google Analytics 4 (GA4).
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Excellent client communication skills – this is a hands-on, visible role.
-
Self-starter comfortable with remote, ad hoc work.
Bonus Points for:
-
Experience with Drupal and Segment CDP.
-
Background in the financial services industry.
Contract Details:
-
Rate: £300-£400 per day
-
Outside IR35
-
Fully remote – Candidate must have Right to Work in UK
-
Start: Immediate
Reach out to Grace McCrudden at Harnham for more info
To Apply for this Job Click Here
Senior Product Analyst
City of London
£75000 - £95000
+ Digital Analytics
PermanentCity of London, London
To Apply for this Job Click Here
Senior Product Analyst – Job Description
Location: Hybrid (3 days per week in Holborn, London)
Salary: £75,000 – £95,000 + stock options + 30 days leave + 9% pension
The Company
We’re working with one of the UK’s most exciting consumer-facing businesses at the intersection of entertainment and social impact. They run large-scale, high-profile prize draws (from dream homes to luxury cars), helping raise millions for charity while offering life-changing prizes to their customers. As a subscription-led business, users pay a monthly fee (£10-£40) to enter prize draws via an app and website – both of which are seeing exponential growth.
They’ve recently launched a new app and are investing heavily into data, product and engineering to optimise user experience and fuel innovation. You’ll join a mission-driven company that combines a growth-focused product mindset with a meaningful social purpose.
The Role
As a Senior Product Analyst, you’ll be embedded in the Product team (with a dotted line to the VP of Product), reporting directly to the Director of Analytics. This role will be central to shaping new customer propositions, pricing experiments, digital journeys, and app strategies.
You’ll own the data behind product development and customer experience, driving forward ideas that directly impact retention, user satisfaction, and revenue. You’ll have access to billions of rows of data and collaborate closely with data engineers and product managers to test hypotheses and uncover actionable insight.
Key Responsibilities
- Act as the dedicated data partner to the product team across web and app
- Lead A/B and multivariate testing to validate feature development, UX changes, and pricing experiments
- Analyse performance of new customer propositions and ongoing product iterations
- Track and improve user journeys across mobile and desktop flows
- Drive product innovation with data-led recommendations and testable hypotheses
- Collaborate with analytics engineers to ensure clean, scalable data pipelines
- Translate complex analysis into commercial insight that guides strategy
- Evaluate customer behaviour trends and app usage patterns to support retention growth
- Support strategic planning around product development, launches, and testing roadmaps
Skills & Experience
Essential:
- 4+ years of experience in a Product Analytics or Digital Analytics role
- Strong SQL skills – confident writing complex queries (window functions a plus)
- Solid experience running and interpreting A/B and multivariate tests
- Demonstrated ability to connect data insight to commercial performance (e.g. LTV, conversion, retention)
- Experience working cross-functionally with product managers, designers, engineers, or commercial teams
- Comfort working with high-volume data in modern BI environments
Desirable:
- Experience in consumer subscription businesses, apps, marketplaces, or e-commerce
- Familiarity with product analytics tools such as Amplitude, Mixpanel, or GA4
- Experience building self-serve dashboards using tools like Looker, Tableau, or Power BI
- A creative, hypothesis-driven mindset with the confidence to challenge assumptions
Benefits
- £75,000 – £95,000 base salary depending on experience
- Company stock options
- 30 days annual leave + bank holidays
- 9% pension contribution
- Hybrid working: 3 days in-office (Holborn)
- High-impact role in a fast-growing mission-driven business
How to Apply
Interested in hearing more? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page or reach out directly for a confidential conversation.
Keywords
Senior Product Analyst, Product Analytics, Digital Analytics, A/B Testing, SQL, Growth Analytics, App Analytics, Customer Journey, Retention Strategy, Subscription, Consumer Product, Data-Driven Product, Product Development, BI, Holborn, London
To Apply for this Job Click Here
Loyalty Manager
City of London
£400 - £450
+ Advanced Analytics & Marketing Insights
ContractCity of London, London
To Apply for this Job Click Here
Loyalty Proposition Manager – 12 Month Contract
Location: Hybrid (2-3 days a week in South West London) + occasional international travel
Day Rate: £400-£450 per day (Outside IR35)
Contract Length: 12 months
Start Date: ASAP
We’re partnering exclusively with a leading international retail group to recruit a Loyalty Proposition Manager on a 12 month contract. This newly created role has been driven by ambitious strategic growth plans and offers the chance to help shape the future of loyalty across a diverse European brand portfolio.
The Opportunity
Working as part of a high-performing Centre of Excellence, you’ll support the development of loyalty strategies across a portfolio of brands – with immediate focus on two in particular. The role is strategic and proposition-focused – not about CRM execution or campaign delivery.
You’ll collaborate closely with existing loyalty team members (including a Loyalty Manager and Loyalty Specialist).
Key Responsibilities
-
Develop and evolve loyalty strategies and customer propositions across key brands, both digitally and in-store.
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Take ownership of end-to-end customer journeys across channels, identifying opportunities for improvement and innovation.
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Partner with group tech, data, commercial and brand teams to roll out strategies and ensure cohesive delivery.
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Support a 3-6 month test-and-learn initiative to build a proof of concept for the two brands focusing on both online and offline scalability.
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Shape the longer term loyalty roadmap for the business based on customer insight and performance data.
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Stay ahead of loyalty trends, including tiered, point-based and subscription models.
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Operate in a consultative capacity within a Centre of Excellence model – influencing local market teams.
Who We’re Looking For
-
Strong experience in loyalty proposition development.
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Experience working across both digital and in store loyalty propositions.
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Confident communicator with excellent stakeholder skills.
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Previous experience working within or alongside European markets is a strong advantage.
-
Knowledge of loyalty mechanics including tier-based models or subscriptions is a plus.
To Apply for this Job Click Here
Senior Product Analyst
London
£85000 - £95000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Product Analyst
London (Hybrid – 3x Days a Week in Office)
£85,000-£95,000 + Stock Options
THE COMPANY
Great opportunity to join a high-growth subscription business as they scale new propositions and expand their customer base; you’ll take ownership of analytics across web and app platforms, helping to shape strategy for new customer-facing experiences, including prize draws and innovative features
THE ROLE
As the Senior Product Analyst, you’ll sit at the heart of product development, focused on launching and optimising new propositions. In this role you will:
- Lead analytical deep-dives across product performance, user journeys, and customer behaviour
- Design and analyse A/B tests to validate new product ideas and optimise user experience
- Collaborate cross-functionally with product managers, strategy, engineering and marketing
- Inform decision-making for new features, draw mechanics, and growth initiatives
- Build and maintain dashboards and self-serve tools for stakeholders
- Support customer segmentation, LTV modelling, and churn analysis
YOUR SKILLS AND EXPERIENCE
- Strong SQL
- AB Testing Experience
- Python – preferred but not essential
- Strong commercial acumen – be able to demonstrate an ability to think beyond the numbers and influence business decisions
- Experience in a product analytics role within a subscription, tech, or digital business (preferred)
BENEFITS
- £85,000-£95,000
HOW TO APPLY
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
To Apply for this Job Click Here
Head of Partnerships
London
£80000 - £100000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
HEAD OF PARTNERSHIPS
UP TO £100,000
LONDON – 3X EVERY OTHER WEEK
*Please note, this company is unable to offer sponsorship at this time and you must be a UK resident*
THE COMPANY
This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.
THE ROLE
You will oversee the Partnerships Leads looking after all new customer acquisition across all their aggregator channels and engage with key senior stakeholders across the business and externally on the acquisition strategy plan. You will be identifying inefficiencies and opportunities to grow acquisition numbers and regularly meet sales targets. You will oversee the team’s strategy and get involved with business development
SKILLS + EXPERIENCE
- Consumer Credit/Credit Card experience desired (open to unsecured personal loans and banking/financial service experience too)
- Previous management experience
- Commercially focused and evidence to support how you have grown sales
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here
Lead Credit Strategy Analyst
Manchester
£40000 - £55000
+ Risk Analytics
PermanentManchester, Greater Manchester
To Apply for this Job Click Here
LEAD CREDIT RISK STRATEGY ANALYST
£55,000
MANCHESTER
THE COMPANY
This growing UK Bank are seeking an experienced candidate to lead credit strategy and wider analytics across their lending book. This role offers an excellent opportunity to drive insight in a hands-on analytical role, whilst owning projects and profitability for the business.
THE ROLE
- Developing end-to-end lending strategies across the lending portfolios
- Broader portfolio analysis and driving insight into customer trends and behaviours
- Close work with internal and external stakeholders to drive business performance
- Co-ordination with wider teams to deploy strategies and working closely with senior stakeholders to implement change
YOUR SKILLS AND EXPERIENCE
- Prior consumer lending experience is essential, in lending strategy work
- Prior experience in portfolio analytics, customer analytics and wider reporting in a credit risk environment is essential
- Experience using SAS, SQL or Python
SALARY AND BENEFITS
- Up to £55,000 starting salary
- Discretionary bonus
- Pension contribution scheme
- 26 days holiday
- Private medical scheme
HOW TO APPLY
Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link
To Apply for this Job Click Here
Lead Credit Risk Analyst
Manchester
£60000 - £65000
+ Risk Analytics
PermanentManchester, Greater Manchester
To Apply for this Job Click Here
LEAD CREDIT RISK ANALYST
UP TO £65,000
MANCHESTER
This role does not offer sponsorship.
This company is going through growth and looking to take on a new Lead Credit Analyst. You will set the risk appetite for the company while maintaining and monitoring performance of portfolios. You will be able to shape and drive credit strategy for unsecured lending products.
THE COMPANY
This is an exciting opportunity to work for a global banking and financial services institution. With over 150 years of history this company is well established and known for its services globally.
THE ROLE
You will be doing the following daily:
- Develop, enhance, and optimise credit risk and collections strategies, leveraging data-driven insights to make high-quality decisions for our customers.
- Conduct analyses to evaluate credit portfolios against agreed-upon performance indicators, ensuring alignment with strategic goals.
- Drive business growth by contributing to Workforce Planning and Benefits (WPB) initiatives, providing analytics for the design and implementation of new lending products, improving existing features, and managing customer exposure.
- Take the lead on complex analytical projects, seeing them through to completion with minimal guidance.
- Formulate and clearly communicate conclusions and proposals, considering risk, reward, and customer impact, and collaborate with teams to facilitate decision-making.
- Identify solutions to emerging risk issues, changing priorities, project completion challenges, and areas of conflict.
- Challenge established policies and procedures when appropriate, proposing improvements to enhance efficiency.
- Ensure portfolio strategies and processes adhere to relevant regulations and regulatory guidance.
- Foster strong interpersonal relationships, engaging with the broader organization to offer insights and support changes that improve customer outcomes.
- Cultivate relationships with and contribute to the development of junior team members and offshore analysts, enhancing their knowledge, understanding, and experience.
- Provide progress reports on initiatives to Senior Management.
YOUR SKILLS AND EXPERIENCE
- Previous experience working within the Credit Risk space on secured or unsecured products.
- Strong analytical capability, using SAS, SQL or Python
- Knowledge of FCA regulations
- Excellent written and verbal communication skills
- Strong numerical degree for a Russel Group University
- Strong numerical degree from a Russel Group Universities.
THE BENEFITS
- Up to £65,000 salary.
- Tailored professional development opportunities.
- Private healthcare.
- Contributory pension scheme with a generous employer contribution.
- Bonus scheme.
HOW TO APPLY
Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.
To Apply for this Job Click Here
Senior Credit Risk Modeller
£50000 - £65000
+ Risk Analytics
PermanentEngland
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SENIOR CREDIT RISK MODELLER
£65,000
LONDON/MANCHESTER
THE COMPANY
This successful FinTech has been growing significantly and has exciting plans and projects in the pipeline. They are at the forefront of the financial space and this role offers a chance for someone to work on hands-on model development across their regulatory and wider models. This unique opportunity offers the rare chance to help grow the business and get involved in a range of modelling projects.
THE ROLE
Within this, you can expect to work on:
- End-to-end development of models across the bank, including IFRS9, Scorecards and Forecasting
- Supporting other teams across the business in the implementation and wider maintenance of these models
- Working closely with the broader bank to implement Machine Learning and AI models
YOUR SKILLS AND EXPERIENCE
- Essential to have experience in model development
- Exposure to IFRS9, Scorecards or wider credit risk models is essential
- Experience in Python is essential
- Educated to at least degree level in a numerate degree
SALARY AND BENEFITS
- Up to £65,000 base salary
- Hybrid work model
- Private medical care
- 25 days holiday
HOW TO APPLY
Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link
To Apply for this Job Click Here
Senior Analytics Manager
£75000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentEngland
To Apply for this Job Click Here
Senior Analytics Manager
£75,000-£85,000
Fully Remote In The UK
THE COMPANY
Are you a data-driven leader with deep roots in financial services? Do you thrive at the intersection of credit risk, marketing, and customer analytics? This fast-paced, high-growth lender is seeking a Senior Analytics Manager to lead a high-impact team and shape the analytics roadmap across the customer lifecycle. This is a standout opportunity to join a growing lender backed by private equity, where data is central to every decision
THE ROLE
Reporting directly to the Head of Data, you’ll oversee analytics across three business-critical areas: Marketing, Customer & Risk Analytics. You’ll lead a small but growing team of analysts and work closely with data scientists building predictive models
YOUR SKILLS AND EXPERIENCE
- Management experience in the customer/marketing analytics space
- Prior & recent experience working in the Financial Services space
THE BENEFITS
- £75,000-£85,000
HOW TO APPLY
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
To Apply for this Job Click Here
Product Manager
London
£60000 - £70000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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PRODUCT MANAGER – LONDON
UP TO £70,000
LONDON
THE COMPANY
I have partnered with a FinTech who is seeking a PM to join their team and support the evolution of their app. You will be brought in to own the entire product roadmap and create an excellent customer experience.
THE ROLE
The successful Product Manager responsibilities will include:
- Bringing more life to the fintech’s application through the construction and maintenance of the customer journey across the main products on the app
- Develop and maintain the product roadmap and prioritize features based on user feedback, market trends, and business goals
- Collaborate with cross-functional teams, including design, engineering, marketing, and customer support, to define and implement product features
- Work closely with senior leadership to communicate product plans, progress, and performance
YOUR SKILLS AND EXPERIENCE
The successful Product Manager will have the following skills and experience:
- App or mobile experience
- Proven experience creating an excellent customer experience
- Knowledge of how products create a good customer experience, from ideation, to design and then delivery
- Experience creating users journey
- Ability to be able to manage a product from start to finish
THE BENEFITS
The successful Product Manager will receive a salary of up to £70,000, plus an array of additional benefits.
HOW TO APPLY:
Please register your interest by sending your CV to Harry Mincer via the apply link below.
To Apply for this Job Click Here
Ops Analytics Manager
London
£70000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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OPS ANALYTICS MANAGER – LONDON
UP TO £85,000
THE COMPANY
A high-growth InsurTech business is seeking an Operations Analytics Manager to lead a key function to drive their continued growth.
THE ROLE
The successful Ops Analytics Manager responsibilities will include:
- Utilise SQL and Python to extract, transform, and analyse data from various sources to provide actionable insights
- Develop and maintain robust analytics frameworks to monitor and improve operational efficiency across different departments
- Collaborate closely with cross-functional teams to understand business needs and translate them into data-driven solutions
- Design and implement dashboards and reports to visualize KPIs and performance metrics
- Support senior management with strategic decision-making by presenting clear, concise findings derived from complex data sets
YOUR SKILLS AND EXPERIENCE
The successful Ops Analytics Manager will have the following skills and experience:
- Proven experience in a similar role focusing on operational analytics and data-driven decision-making
- Strong proficiency in SQL and Python for data extraction, manipulation, and analysis
- Excellent communication skills with the ability to present technical concepts to non-technical stakeholders
THE BENEFITS
The successful Ops Analytics Manager will receive a salary of up to £85,000, plus an array of additional benefits.
HOW TO APPLY:
Please register your interest by sending your CV to Harry Mincer via the apply link below.
To Apply for this Job Click Here
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