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2020 was an unprecedented year for shifting businesses online. Technology, never quite in the background, arrived center stage to help drive transformation in a variety of industries. Many businesses were forced to change their processes, how they interacted with their employees, customers, and with each other. One of these major shifts was in Advanced Analytics and Insight. Stemming from a Marketing perspective which had specific deliverables of demographics, location, and consumer histories, advancements found a place in working with unstructured Data. Working in tandem with these new analytical insights, artificial intelligence brought learning, problem-solving, planning, and other naturally human behaviors to life. This includes in the creative fields, not just in traditional industries like Finance or Retail. In a study conducted by Forrester on behalf of Intel, though most businesses know Analytics can drive their business forward, less than half are taking advantage of these transformational technologies. Below are a few ways Advanced Analytics can drive business forward. 1. Decision Science and the CDO Roles Will Grow In a seemingly counterintuitive measure, while most businesses were cutting back in IT, Data and Analytics budgets were expanded. As the Chief Data Officer and Decision Science roles increase in importance, businesses who know the value of their Data can derive actionable insights and business decisions from these executive level communicators. 2. Access to a variety of Data Sources Will Help to Streamline Business Operations With most businesses operating strictly online or in a hybrid ecosystem, optimization of processes is key. In the ever-changing market systems, buyer behaviors and the consumer journey will increase dependency on Data and Analytics as businesses seek to meet consumer demand. Offering bespoke solutions and coordinating such Data sources as chatbots and call centers, businesses will have the opportunity to create a seamless system as they adopt and implement technologies such as Advanced Analytics and AI. In the right mindset, these practices can also drive partnerships within their ecosystems from Data Science to technology vendors with AI capabilities. 3. Sharpening Focus on Measurable Projects to Increase ROI Rather than rely on third parties, Data will become part of the business offering value in their operations. It will drive how they operate, deliver, and understand the needs of their consumer. Owning and managing their own Data will provide unique insights they may not have been aware of before. Sharpening their focus to get a good return on their analytics investment, businesses will broaden their ecosystem. Seeing the bigger picture, businesses will also want to access more specific insights that drive actionable answers to their questions. 4. Machine Learning, NLP, and Domain Expertise Can Help Scale Data Modelling As AI, Advanced Analytics, NLP, and Machine Learning platforms come into full swing and in combination, new Data Modelling opportunities can increase insight. Automated processes of Data classifications will drive scale increasing both the amount of Data and a granular level of detail to be extracted. The specialization of these Data platforms will only grow in importance. In our always-on, always on demand world, the need for Advanced Analytics professionals and a variety of posts in the Data profession, businesses will expect strong domain knowledge. They’ll be looking for professionals and platforms which can help them understand specific use cases. Rather than just simple demographics and birds-eye views of their consumers, they’ll want to drill down to not only what they can provide now in terms of goods and services, but anticipate what consumers will want and need for the future. In the last year, we’ve absorbed a lot of information, and have struggled to distill it in actionable insights. But, if you’re interested in Marketing and Insight, and would like to shift into Advanced Analytics and Insight, we may have a role for you. Not your bag, but interested in Life Sciences, Decision Science, Machine Learning, or Robotics just to name a few, Harnham may have a role for you. Check out our current vacancies or contact one of our expert consultants to learn more. For our West Coast Team, contact us at (415) 614 - 4999 or send an email to email@example.com. For our Mid-West and East Coast teams contact us at (212) 796-6070 or send an email to firstname.lastname@example.org.
21. January 2021
Customers are more discerning than ever when it comes to where, how, and what they’re buying. With the rise of social media and video marketing, these real time decisions are creating real time insights. As trust declines in traditional media and advertising, it’s the Influencers who are now center stage. Combining stunning imagery and aspirational lifestyles, it is their sponsored posts that are informing an entire generation’s decisions, giving the fashion world invaluable insights regarding the future of retail. From lowering costs to highlighting the right talent, as well as offering insights into supply chain processes, social media is bringing another aspect to the customer journey. As the need for Data Scientists and Digital Analysts grows, so too does the need for those who can offer both technical AND soft skills. The demand for creative talent within Digital Analytics is growing. We’ve talked about how data teams are no longer siloed and are now integrated with marketing and sales teams, and the industries Big Data effects from the boardroom to the stockroom. Showing Your Creative Side Video marketing is king in 2018 and, if it can work for brands, it can work for you. As more and more people use their mobile phones to research key decisions, including when hiring, mobile video and broadcast-style content is one of the most effective ways of engaging your audience.We’ve already talked about how to boost your resume with video in a previous article, let’s quickly revisit two of our key points:Appearance: It takes less than ten seconds to make a first impression. Professional dress, a smile, and lighting are all important areas to help you set the stage for your video.Script: Working with a short script helps you stay on track and focus on key points. It also makes it easy for hiring managers or recruitment agencies to follow along. Whether your video is you talking to camera, or a slideshow of your work, it is important to cover these key points: Explain why you’re the best person for the job.Show how your skills and expertise can help them solve their problems. Use engagement metrics as evidence for your successes. Keep your video short. Anywhere from a 30-second elevator pitch to a 2-minute in-depth video. HOW AI Can Help When utilizing date to enhance a customer’s experience, it is crucial to maintain the essentials of customer service; be human, helpful, and relevant. We don’t want someone looking at a pair tennis shoes to be shown an image of stilettos. Thankfully, with the use of AI and predictive analytics, they’re likely be shown an image of tennis shirt or racquet they might want to purchase along with the shoes. AI continuously learns to upsell and add value. These days, we are a visual society, taking bite-sized moments of our day in video clips and imagery. Because of this, we’ve seen an increase in visual search engines using machine learning to search by images rather than keywords. This data, alongside what we can learn from Social, offers a unique look at what consumers are interested in. It is a valuable source of customer intelligence, and by applying it to a business’ challenges, we can leverage the information to influence and inform. What we learn can then help solve those challenges or offer feedback regarding product development. The number of people consuming fashion through social media is expected to reach 1.2 billion by 2020, with Instagram, Pinterest, and YouTube leading the way. Images help bring consumers into a brand’s story, particularly in the world of fashion. And as, virtual reality, augmented reality, and wearable tech allow for real time researching, sizing, and virtual trying-on of products, as well as instant feedback from friends, fans, and family, the industry needs to move faster than ever. Want to influence one of the fastest growing and spirited fashion brands and help drive global initiatives? We may have a role for you. We’re in search of a Director, Digital Analytics – Fashion Brand in San Francisco. Want to learn more or check out our current vacancies? For the West Coast team call us at (415) 614-4999 or email us at email@example.com.
13. July 2018