Charlotte, North Carolina known for its beer and barbeque is not the first location to jump to mind when you think digital hub. But here’s the rub, it is. In the Fall of 2019, the city and Microsoft signed a three-year digital alliance. And as the country moved from office locations to work-from-home and remote operations, Charlotte became a prime destination for tech. Four Skills for Leading in the New Normal Whether you’ve learned to balance work time with virtual schooling or have been working from home for years, there are some skillsets which set leaders apart. The first one may surprise you. Let others lead – According to our most recent salary guide, one of the main reasons people leave their jobs is due to poor management. With the rise of remote working, hierarchy has flattened to a degree as everyone must discipline themselves. Micromanagement becomes almost moot as everyone leans into this learning curve. Lead by example and let others take over the leadership driver’s seat from time-to-time. Balance both Soft and Technical Skills – While technical skills are the backbone of subject matter experience in a Digital Analytics role, it’s the soft skills which can help set you apart. Sure, you’ll want to know the ins and outs of web analytics and optimization, but you’ll also need to have the skills to explain findings and offer recommendations to address client needs. Know When to Pivot – Life throws us curveballs. Consider 2020, for example. Whether you must pivot for survival or simply need to take things in a new direction, knowing when to pivot and how to explain it to your employees is a leadership skill inherent for this new normal. Be Approachable – With open door policies moved online, leaders will want to determine the best way to recreate opportunities for employees that need to talk outside the daily or weekly staff meeting. Having insight into how your team works best, can help you guide them toward success. Programs to know and experience to have often include the technical knowledge you’ll need to ensure your client makes the most informed decisions. ‘Smart Cities’ of the Future At the beginning of 2020, as the coronavirus came to call, someone joked that in 2020 we’d hoped to have flying cars and smart cities of the future, but instead were being taught how to wash our hands. Perhaps they weren’t far off on the smart cities quip as both Houston, Texas and Charlotte, North Carolina are on the cutting edge of creating these smart cities. Things like Massive Open Online Courses (MOOCs), LinkedIn Learning, even the Entrepreneur Store offers classes and bundles in everything from computer language learning such as C++, R, and Python to Digital Marketing and Graphic Design. But, learning these things and more on a Microsoft campus can catapult students into more jobs and helps guide cities in smart power grids, smart busses, autonomous cars, and the list goes on. Experience in a design agency who works within both the B2C and the B2B verticals helps to expand opportunities exponentially. Remote working opportunities have opened up worlds of collaboration, teamwork, and focus on the next steps into the future. Whether you’re interested in a remote working leadership role in the beachy Carolinas or looking for your first or next role in Big Data, Web Analytics, Marketing & Insight, Life Science Analytics, and more, check out our current vacancies or contact one of our recruitment consultants to learn more. For our West Coast Team, contact us at (415) 614 - 4999 or send an email to firstname.lastname@example.org. For our Mid-West and East Coast teams contact us at (212) 796-6070 or send an email to email@example.com.