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Director of Customer Success

Boston, Massachusetts
US$180000 - US$200000 per annum
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Director of Customer Success

Boston, MA

$180,000 - $200,000 - Dependent on experience

Looking for a fast-paced data-driven company? Join a rapidly growing organization where you can make a global impact.

THE COMPANY

As a Director of Customer Success, you will be joining a global analytics services and solutions company that works with clients all over the world. They pride themselves on their unique and cost effective approach to creating impactful white box solutions to their clients with a hybrid mix between technology and business analysis.

DIRECTOR OF CUSTOMER SUCCESS - ROLE OVERVIEW

As the Director of Customer Success, you will be the main point of contact for all client communication in order to provide them with data driven solutions. Your success in this role will come from your market knowledge and curiosity about market developments to prioritize opportunities to grow revenue streams with clients.

YOUR SKILLS AND EXPERIENCE

The successful Director of Customer Success will have the following skills and experience:

  • S. Degree in Computer Science, Math, or Statistics required
  • Experience in analytics, machine learning, information technology, or consulting required
  • Use of technical tools such as Python, Hadoop, SQL, SAS and Tableau preferred
  • Experience handling accounts with at least $10 million in revenue

SALARY AND BENEFITS

The successful Director of Customer Success can expect a salary of $180,000 - $200,000 dependent on experience, in addition to a comprehensive benefits package

HOW TO APPLY

Please register your interest by sending your resume to Vallon Barnes via the Apply link on this page.

KEYWORDS

Tableau, SQL, R, Python, Statistics, Power BI, Google Data Studio, Modeling, Regression, Search, SEM, PPC, Location, Google analytics, Mobile, web analytics, Hitwise, Insight, Maxymiser, Sitecatalyst, Omniture, Conversion Optimisation, agency, client, digital analytics, web analyst, digital analyst, digital marketing analyst, eCommerce, senior web analyst, lead web analyst, reporting, analytics, Data Science.

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