MeasureCamp Berlin: A Preview

Judith Kniepeiss our consultant managing the role
Posting date: 8/20/2019 9:26 AM
In preparation for this year's MeasureCamp Berlin, we sat down with Benjamin Bock, communications lead, to discuss what to expect, as well as his thoughts on the industry in general. Here's what he had to say:

Can you explain MeasureCamp for people who haven’t been yet?

MeasureCamp is an open, free-to-attend analytics 'un-conference' made by analytics professionals for analytics professionals (and everyone who wants to get there) around the globe. In that sense, it’s different to any conference you know of. Our schedule is created on the day of the event, and our speakers are fellow attendees. Listen to talks, give a talk, and discuss topics that really tickle your fancy.

What can we expect at MeasureCamp Berlin this year?

Let’s begin with what you can’t and never will expect at MeasureCamp Berlin: Sales pitch presentations. We’ve all been there… you are visiting a fancy, expensive conference and all you get is Heads of 'This n’ That' talking about what their team did, what they spent money on and that you should buy Product X to be as Data-driven as them (mind the cynicism).

At MeasureCamp you can expect talks and discussion rounds by around 150 fellow experts, who all know the daily adventures of cleaning Data, setting up analytics or debugging tracking code or running mind-bending analysis first hand. 

What is your best tip for someone that has never been at MeasureCamp before?

Don’t rush it! MeasureCamp is about mingling with the analytics community as much as it is about the talks and discussion rounds. Pick a few talks that really interest you and use the rest of the day to get to know other attendees. Our awesome sponsors are also more than happy to talk to you.

What is the best advice you got last year at MeasureCamp?

On a personal level, I was able to get some really good advice when it came to data privacy topics. GDPR was still fairly fresh and nobody really knew if what they had done was actually enough to not get into trouble. That’s the kind of advice you only get if you have the chance to talk to other professionals face to face.

On another note, what are the most sought-after skills and technologies currently used?

I can only speak of my experience here. On a hard skill level and depending on the individual role, you need a solid understanding of web technologies (JavaScript, HTML, CSS) and tag managing systems to be able to implement tracking (plus some knowledge in mobile development when your focus lies on apps).

When it comes to analysing and visualising Data, you should understand the tool you are working with and its underlying Data-structures. Being able to retrieve tool-agnostic Data with SQL and running more sophisticated calculations (e.g. with Python) has become more and more important over the last few years.

But there are some softer skills, that should not be overlooked as well. As an analytics professional, you should never assume that your knowledge and language are common ground. You need to be a strong communicator, who is able to explain complicated concepts broken down to the absolute basics.

In your opinion, what will be the biggest challenge in digital analytics in the next year?

Two weeks ago, I would have answered “bringing web and app Data together”. Now that we know Google is working on that topic, it’s still a challenge, but one I am happy to tackle in the coming year.

Digital Analytics is constantly changing. What do you expect to be the most talked about topic at MeasureCamp this year?

As a Tracking Specialist with a focus on Google products, I’d love to hear some talks about Google Tag Manager Custom Templates. But my top guess is, that the newly released Apps and Web properties beta for Google Analytics will be the talk of the hour.

MeasureCamp Berlin is an open and free-to-attend 'un-conference', taking place this year on the 28th of September. The final batch of tickets will be released on the 21st of August at 03:00 PM (CEST). Click here for more information and to get hold of your place. 

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Using Data Ethically To Guide Digital Transformation

Over the past few years, the uptick in the number of companies putting more budget behind digital transformation has been significant. However, since the start of 2020 and the outbreak of the coronavirus pandemic, this number has accelerated on an unprecedented scale. Companies have been forced to re-evaluate  their systems and services to make them more efficient, effective and financially viable in order to stay competitive in this time of crisis. These changes help to support internal operational agility and learn about customers' needs and wants to create a much more personalised customer experience.  However, despite the vast amount of good these systems can do for companies' offerings, a lot of them, such as AI and machine learning, are inherently data driven. Therefore, these systems run a high risk of breaching ethical conducts, such as privacy and security leaks or serious issues with bias, if not created, developed and managed properly.  So, what can businesses do to ensure their digital transformation efforts are implemented in the most ethical way possible? Implement ways to reduce bias From Twitter opting to show a white person in a photo instead of a black person, soap dispensers not recognising black hands and women being perpetually rejected for financial loans; digital transformation tools, such as AI, have proven over the years to be inherently biased.  Of course, a computer cannot be decisive about gender or race, this problem of inequality from computer algorithms stems from the humans behind the screen. Despite the advancements made with Diversity and Inclusion efforts across all industries, Data & Analytics is still a predominantly white and male industry. Only 22 per cent of AI specialists are women, and an even lower number represent the BAME communities. Within Google, the world’s largest technology organisation, only 2.5 per cent of its employees are black, and a similar story can be seen at Facebook and Microsoft, where only 4 per cent of employees are black.  So, where our systems are being run by a group of people who are not representative of our diverse society, it should come as no surprise that our machines and algorithms are not representative either.  For businesses looking to implement AI and machine learning into their digital transformation moving forward, it is important you do so in a way that is truly reflective of a fair society. This can be achieved by encouraging a more diverse hiring process when looking for developers of AI systems, implementing fairness tests and always keeping your end user in mind, considering how the workings of your system may affect them.  Transparency Capturing Data is crucial for businesses when they are looking to implement or update digital transformation tools. Not only can this data show them the best ways to service customers’ needs and wants, but it can also show them where there are potential holes and issues in their current business models.  However, due to many mismanagements in past cases, such as Cambridge Analytica, customers have become increasingly worried about sharing their data with businesses in fear of personal data, such as credit card details or home addresses, being leaked. In 2018, Europe devised a new law known as the General Data Protection Regulation, or GDPR, to help minimise the risk of data breaches. Nevertheless, this still hasn’t stopped all businesses from collecting or sharing data illegally, which in turn, has damaged the trustworthiness of even the most law-abiding businesses who need to collect relevant consumer data.  Transparency is key to successful data collection for digital transformation. Your priority should be to always think about the end user and the impact poorly managed data may have on them. Explain methods for data collection clearly, ensure you can provide a clear end-to-end map of how their data is being used and always follow the law in order to keep your consumers, current and potential, safe from harm.  Make sure there is a process for accountability  Digital tools are usually brought in to replace a human being with qualifications and a wealth of experience. If this human being were to make a mistake in their line of work, then they would be held accountable and appropriate action would be taken. This process would then restore trust between business and consumer and things would carry on as usual.  But what happens if a machine makes an error, who is accountable?  Unfortunately, it has been the case that businesses choose to implement digital transformation tools in order to avoid corporate responsibility. This attitude will only cause, potentially lethal, harm to a business's reputation.  If you choose to implement digital tools, ensure you have a valid process for accountability which creates trust between yourself and your consumers and is representative of and fair to every group in society you’re potentially addressing.  Businesses must be aware of the potential ethical risks that come with badly managed digital transformation and the effects this may have on their brands reputation. Before implementing any technology, ensure you can, and will, do so in a transparent, trustworthy, fair, representative and law-abiding way.  If you’re in the world of Data & Analytics and looking to take a step up or find the next member of your team, we can help. Take a look at our latest opportunities or get in touch with one of our expert consultants to find out more.

How Web Analytics Can Help Grow Your Business

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