CUSTOMER EXPERIENCE ANALYST

£40,000 – 50,000

LIVERPOOOL/REMOTE

Tell a story with data, focus on CX and deep dive analytics to understand the customer, building a clear vision of CX and how best to develop customer interactions.

THE COMPANY

Green Innovators focussing on making construction more climate friendly! Furthermore they love data and now want to be even better with understanding the customer, that is where you come in!

THE ROLE

As a CX Insight Analyst your focus will be to build a clear view of the customer experience and use data to drive future decisions regarding the customer, specifically you will have to:

• Use analytics to build visual dashboards representing the customer, who they are, what they like and segment them to allow for accessible effective marketing and targeting
• Join up insights from a wide range of sources, marketing, product and commercial to provide insight into the customer and drive business decisions
• Work closely with senior stakeholders, presenting insights directly to the exec and having a clear line of communication between you the exec’s and the customers
• Use SQL/Excel to query data and work with large data sets to extract insights and new ways to increase the knowledge of CX

YOUR SKILLS

The successful candidate will have the following skills and experience:

• Strong analytical skills in Excel/SQL to query and code large data sets, being analytically minded and a passion for data led decisions
• Experience working across different teams pulling data from a wide range of sources
• Experience working in market research and CX
• Great communicator and able to convey complicated technical terms in digestible language

THE BENEFITS

£40,000 -50,000 annual salary, remote working and competitive benefits and global travel

HOW TO APPLY

Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics

SENIOR ECONOMETRICIAN

£40,000 – 50,000

REMOTE

Work on a range of econometric projects focussing on solving problems and building solutions within MMM!

THE COMPANY

A leading global agency who specialise in providing data driven marketing solutions across the globe. With flexible working options, opportunities for progression and clear leadership pathways this is a great place to develop your career!

THE ROLE

As a Senior Econometrician your focus will be the delivery of Marketing Mix Modelling (MMM), specifically you will have to:

• Delivering MMM solutions to optimise media spend, using statistical analysis and data modelling to use data from a wide range of sources
• Identify trends within data through SQL or Python, building models and working with data engineering teams to ensure there are no anomalies
• Build and deliver models based on predictive analytics working within AWS to find answers to complex marketing questions!

YOUR SKILLS

The successful candidate will have the following skills and experience:

• Previously have built or tested econometric models and have an understanding of forecasting
• Strong SQL and Python to query vast sets of data
• Great communicator and able to convey complicated technical terms in digestible language

THE BENEFITS

£40,000 – 50,000 annual salary, flexible working and competitive benefits.

HOW TO APPLY

Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics

Principle Marketing Scientist

Remote

£70,000

Company

This business is a global media network that helps clients best understand their marketing, by looking into the behavior, and motivations of their customer group and panel-based data. They have multiple agencies within their brand.

They pride themself on their culture and diversity and inclusion, they have a very flexible working policy with a remote-first culture, you can have the view to go in once every few months, or not at all.

The Role

This role will be leading on the econometric and marketing science side of the business, you will sit down with clients, understand their business problems and work with them using the data to find a solution.

• You will be responsible for building models and delivering valuable insight to the client.
• In this role you will be conducting advanced analytics, touching on regression models, Bayesian and Python.
• Relationship building is a crucial aspect of this role, you will be the link between two companies, embedded with the client to assist them as well as possible.
• This role has a variety of analytics and Media Mixed Modelling solutions.

Skills Required

• In this role, you will be hands-on with coding and model building.
• Experience working in econometric and storytelling is crucial.
• A combination of knowledge in media and analytics.
• Machine learning experience is desired, with Python/R and SQL required.
• Strong Stakeholder management.

Next Steps

If you are interested in this role please apply for this role and/or contact

The process that follows would be an initial convocation around experience and skills, with a final interview including a coding task and presentation.

Senior Analyst

Manchester/Sheffield

55-60k

The company

This business work in the financial sector, they use technology and data to achieve a market-leading performance, whilst protecting their customers and clients.

They are currently building more of a centralised function which is being built to serve the wider business.

They are investing heavily and trying to enhance the usage of analytics, by bringing in an updated system to allow for more advanced analytics touching into python and regression modeling.

Role:

In this role, they are looking for someone to perform a deeper dive around their customers.

In this role, you will be.

• Supporting the insight and data team and the wider business.
• Feed insights, analysis, and recommendations into operational discussions, regular reporting, and post-implementation reviews.
• Provide regular reporting to enable data-led measurement of commercial activity and initiatives.

• You will also be designing and setting up reports to monitor operational performance, and explain insights to key stakeholders at all levels of the business
• Develop insights into recommendations for strategic initiatives to provide an understanding of performance versus targets and controls – A/B testing & multivariant testing.

Skills Require

• SQL.
• Strong reporting skills, and stakeholder management.
• A great ability to draw insight and give recommendations.
• Experience in Python is useful, but not required.

For more information please contact,