SENIOR ANALYTICS MANAGER / HEAD OF ANALYTICS

NOTTINGHAM (hybrid)

£60,000 – £67,000 + benefits

Interested in moving your analytics focus to something that really creates a difference?
Intrigued by helping out customers in terms of well-being and efficient services?
Read on to find out more!

THE COMPANY:

This is a higher education provider that is extremely data-driven and uses this to help their student base. With senior stakeholders and the board eager to make the most out of the data team’s work, this is an excellent opportunity to join a business where your voice is heard.

WHAT WILL YOU GET TO DO?

As the Senior Analytics Manager, you will be joining the Analytics team as well as reporting to the Director of Analytics. You can expect to:

• Regularly liaise with various stakeholders across the data team and board
• Conduct deep-dive analysis with SQL and R/Python into student and operational data
• Automate and productionise predictive models, like propensity to lapse, forecasting models, etc.
• Able to deliver proof of concepts with models before rolling these out to the wider data team and business
• Manage one data scientist, and help scale up the team

WHAT WE’RE LOOKING FOR IN YOU

You will be expected to:

• Have previous commercial experience in data analysis, predictive modelling and customer analytics in SQL
• Conduct demographic analysis and segmentation to better understand the student base
• Excellent experience in productionising and deploying predictive models in R/Python
• Have excellent communication skills for liaising with stakeholders
• Preferably have managed or at least mentored/coached

WHAT’S IN IT FOR YOU?

• Base salary up to £67,000
• Hybrid working – usually one day a week in the Nottingham office, coming in for face-to-face meetings
• Wider benefits including generous holiday allowance (30 days + bank holidays), excellent pension contributions and a range of wellbeing services
• The chance to truly make a positive impact on students in an ethical way – this isn’t about how to make the most money from customers, it’s about protecting students and helping them post graduation

HOW TO APPLY:

Please register your interest by sending your CV to Alanah Chambers via the Apply link on this page.

Please note:

• this role is only available to candidates with proven right to work in the UK
• the company is unable to provide sponsorship on this occasion
• this role requires office presence in Nottingham on the hybrid model of working

This role not the one for you? I have roles across Marketing & Customer Insight all over the north and midlands of England, so please get in touch with me to discuss other roles I’m covering to find your perfect next step!

HEAD OF ANALYTICS

NOTTINGHAM

£55,000 – 65,000

A massive opportunity to take on more responsibility and lead the way for advanced analytics and customer focussed insights! Be a lead within this large organisation working with directors to drive data driven decisions!

THE COMPANY

A leading brand within the education sector looking to enhance further how they use data and how they can be more consumer driven. Be part of the growing and vibrant workforce that help to make this business the special place it is!

THE ROLE

As the Head of Analytics you will be leading a team of 1 in the development and use of data across consumer focussed projects, specifically you will:

• Use SQL and Python to understand and breakdown large sets of data to extract impactful insights on customer sentiment, segmentation, loyalty and use this data to drive better decisioning
• Segment the consumer through data modelling and deep dive analysis, using regression and predictive modelling techniques
• Provide insights to leaders in the business who are bought into data, use your skills and knowledge to drive these company wide decisions!

YOUR SKILLS

The successful candidate will have the following skills and experience:

• An expert in SQL
• Expert in machine learning techniques in Python/R
• Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon

THE BENEFITS

£55,000 – 65,000 annual salary, competitive benefits and flexible working.

HOW TO APPLY

Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer

WEB PRODUCT MANAGER

UK REMOTE

£45,000 + BENEFITS

Skilled at managing websites as a product for a business?
Keen to share your knowledge with a business to help them improve their customer offerings?
This could be your next exciting step!

THE COMPANY:

This is a leading company for leisure activities, holidays and entertainment. With household names as part of their brand, they’re now looking to revamp their website bookings to attract more customers and ensure they get the best break possible.

WHAT WILL YOU GET TO DO?

In this role, you will be joining the Optimisation team as well as reporting to the Technical Lead. You will get to work on:

• Optimising the booking engines on the website specifically for shorter term breaks
• Creating and rolling out the product roadmap for making improvements or rolling out new features and products
• Optimising the website to offer best user experience as well as convert more visitors to guests
• Improving pricing models alongside the Pricing team
• Conducting a/b tests to optimise performance and development of features

WHAT WE’RE LOOKING FOR IN YOU

• Previous experience across product management, product development, or technical project management
• Previously worked on a website as a product, or be a website wizard!
• Excellent communication and stakeholder engagement skills
• Worked on product roadmapping and optimisation
• Tech: preferably used Google Analytics and an a/b testing tool

WHAT’S IN IT FOR YOU?

• Base salary of £45,000
• Bonus
• Remote working from the UK – you can head to the London HQ if you wish, or the usual requirement would be once a quarter
• Get to revamp the customer experience for the biggest leisure entertainment provider in the UK!

HOW TO APPLY:

Please register your interest by sending your CV to Alanah Chambers via the Apply link on this page.

Please note:

• this role is only available to candidates who can give evidence of full right to work in the UK
• the company is unable to provide sponsorship now or in future
• this role is to be UK-based
• due to volume of response, I am not able to respond to every applicant. If you do not hear back within 7 days, please take it as you have not been successful at this time

This role not the one for you? I have roles across Marketing & Customer Insight all over the north and midlands of England, so please get in touch with me to discuss other roles I’m covering to find your perfect next step!

Customer Insight Manager

50-55k

Nottingham (Hybrid)

The Company

This financial company operates via a network of 30-plus branches with services including savings and, through expert partners, mortgage advice, estate agency, later life planning, and insurance.
They have recently had a new CEO join the company, and a huge focus in recent months has been on developing a new business strategy, they see data being a huge focus of this! Since the new CEO joined there has been a huge focus on their data team and they have never seen such a big demand for insights before.

They’re keen to make sure that every business decision is as data-driven as possible. They have also hired a new director of data strategy who is giving them a lot more buy-in and influence around the business.

Role
In this role they need someone who is a leader and can create a high-performing culture in the team, this role can quickly transition into a senior manager, as Andy takes more of a strategic position.

This role will be looking at:

• Customer behavior, diving into segmentation, churn etc
• Marketing analytics, working closely with CRM managers to ensure we’re optimising marketing performance and channels.
• Data Storytelling will be an important aspect of this role to provide insight into the company.
• You will also work with a 3rd party agency to look at drivers behind customer feedback and optimising CX.

Skills needed

• SQL
• PowerBI

If you would like to find out more, please contact