Insight Analyst

£35000 - £40000 per annum + Benefits


£35,000 - £40,000 + BENEFITS


This leading private bank is looking for its next Insight Analyst to sit amongst data scientists in the customer analytics function. As an Insight Analyst, you will be making sure that this company retains its prestigiousness from both new and existing customers, with a focus on retaining users.


As an Insight Analyst in this company, you will be working in the customer analytics team, delivering customer-based insights and strategies to teams across the business. This is a great opportunity to join a prestigious name within the private banking sector and your insights will ultimately have a large impact on business and commercial decisions.


As an Insight Analyst sitting in the customer analytics team, you will have an outstanding opportunity to help take the business to the next level. To be successful, you will be highly numerate and be excited to solve problems involving big data, numerical interpretation, consultation of marketing leads, and translation of insights into real solutions based on the company's objectives.

As an Insight Analyst in this company, some of the challenges you may face are dealing with data quality and dealing with ambiguity of project scoping. Sitting in the customer analytics team, you will be working on areas such as channel analytics, customer analytics and reporting solutions to key stakeholders across the business.

More specifically you can expect to be involved in the following:

  • Analysis that drives strategic decisions
  • Understanding and report on the drivers of business performance
  • Advocating test and learn
  • Creating hypotheses and assumptions, quantifying and challenging throughout
  • Churn modeling, propensity modelling, segmentations
  • ROI analysis


The successful Insight Analyst will have the following skills and experience:

  • Experience working with Customer Data
  • Working ability to work with both strong SQL and Excel
  • Knowledge of Python, R or similar is desirable
  • High attention to detail with confidence in dealing with ambiguity
  • Good problem-solving skills whilst being proactive, approachable, and flexible
  • Excellent written and verbal communication skills
  • Success in providing analytics in areas such as customer insights, CRM analytics, channel analysis, ROI analysis, churn/propensity modeling, segmentations etc is desirable


The successful Insight Analyst will receive a salary of up to £35,000 - £40,000. In addition to this, they shall receive an extensive benefits package including an impressive pension contribution.


Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.

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