Head of Customer Analytics

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London / £90000 - £120000

INFO

Salary
SALARY:

£90000 - £120000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

HEAD OF CUSTOMER ANALYTICS

UP TO £130,000

LONDON (HYBRID)

We are looking for an experienced, data-driven Head of Analytics to lead our efforts in leveraging customer insights in this retail business.

THE ROLE:

In this role, you will be responsible for collecting, analyzing, and interpreting customer data. You will need to develop a deep understanding of our customer base, identify patterns and trends in customer behavior, and make recommendations on how we can use these insights to improve our customer experience and increase sales. Their responsibilities will include:

  • Overseeing a range of analytical projects in the customer analytics function
  • Draw actionable insight from data, to make recommendations for the business with an understanding of churn, lifetime value and forecasting
  • Working closely alongside the commercial, finance, marketing, and operations teams
  • Work collaboratively with different facets of the business and key stakeholders

YOUR SKILLS AND EXPERIENCE:

The ideal Head of Analytics will possess the following skills and experience:

  • An advanced degree in a field related to analytics, such as data science, analytics, or statistics
  • Expertise in data-driven customer analytics
  • Proven experience working with customer data
  • A deep understanding of customer segmentation and developing customer personas
  • Excellent communication and interpersonal skills
  • The ability to work independently and collaboratively as needed

THE BENEFITS

The successful Head of Analytics will receive a salary up to £130,000 plus a substantial benefits package.

HOW TO APPLY:

Please register your interest by sending your CV to via the Apply link on this page.








CONTACT

NOAH STUCKEY

UK - MARKETING AND INSIGHT
LONDON OFFICE

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