Head of Customer Analytics
London / £90000 - £110000
INFO
£90000 - £110000
LOCATION
London
Permanent
Head of Customer Analytics
London
£90,000 - £110,000
Our client is a leading global retailer. Currently in search of a Head of Customer Analytics. This is a hands-off position where you will be directly involved with top-level strategy.
Your Role:
- Managing 10 direct reports, covering Research, Data Science, and BI
- Building slide decks and influencing leaders around the business to create change and implement a data-driven culture.
- Building the data environment, improving customer analytics, and cross-marketing strategy.
- Structure research proposals to create design and fieldwork costs point of view.
Skills:
- Credible, experienced, and cooperative leader.
- Someone who has implemented - CLV, segmentation, and targeting strategies.
- Track record of driving results.
- Excellent communication and presentation skills.
- Retail experience would be great.
Interview Process:
1st Stage: Initial interview with VP and team lead.
2nd Stage: Technical testing and interview with VP of Marketing
3rd Stage: Leadership assessment (half a day)
Sign off chat with SVP and Head of HR

SIMILAR
JOB RESULTS
Product Manager (App)
£65000 - £70000
+ Marketing & Insight
PermanentLondon
Product Manager (App)
Up to £70,000
London (Hybrid)
FinTech
Overview:
This client is seeking an experienced and highly motivated Product Manager to join our team at their fast-growing app-based company. The Product Manager will be responsible for managing the development and launch of new features for their app, as well as ensuring that existing features are constantly improved and updated to meet the evolving needs of their users.
Responsibilities:
You will be:
- Develop and execute a product roadmap that aligns with company objectives and user needs.
- Conduct market research to identify user pain points and unmet needs, and develop product solutions that address them.
- Collaborate with cross-functional teams, including design, engineering, and marketing, to define product requirements and ensure successful launch of new features.
- Define and analyze product metrics to track success and identify opportunities for improvement.
- Manage the product backlog, prioritize features, and make trade-offs between scope, schedule, and resources.
- Continuously iterate on existing features to improve usability and drive engagement.
- Stay up-to-date on industry trends and emerging technologies to inform product development decisions.
Experience:
You don’t have to tick all the boxes but if you have any of the below experience then we’d love to hear from you:
- Bachelor’s degree in Computer Science, Engineering, Business or related field; MBA preferred.
- 2+ years of experience in product management for mobile apps including iOS or Android, with a track record of delivering successful products.
- Strong analytical skills, with experience in data-driven decision making.
- Excellent communication skills, with the ability to work effectively with cross-functional teams.
- Experience in managing product development in a fast-paced, startup environment.
- Knowledge of the app industry and trends, including mobile user behaviour and monetization strategies.
How to apply:
Please apply by submitting your CV via the apply button to Emma Johnson at Harnham.
Product Manager – App
£65000 - £70000
+ Marketing & Insight
PermanentLondon
PRODUCT MANAGER
UP TO £65,000-70,000 + BENEFITS
LONDON
This is an exciting opportunity to work as a Product Manager for an innovative, well-backed FinTech that are currently revolutionising their market. This is a new development set up by entrepreneurs from world-leading technology platforms who have a track record for advising some of the world’s largest companies.
The interview process will involve a short introductory conversation with 2 Product Leads, 1 conversation with a Founder and an in-person case study to get a good feel for the companies excellent culture.
THE COMPANY
The successful Product Manager will have the opportunity to work within an excellent company culture, who are looking to create industry-leading FinTech solutions on their App. This company has taken a new approach to their market, as they are seeing great success whilst redefining how families engage with and manage their financial life.
This company is backed by some of the most influential business leaders and institutions across Europe, having raised substantial funding to support their exponential growth.
THE ROLE
As a Product Manager, you will be involved in creating, managing and monitoring products and product features with the goal of acquiring and retaining customers.
More specifically you can expect to be involved in the following;
- Owning the product roadmap
- Integrating products into workflows
- Agile working with the goal of continuously improving development processes in collaboration with the development team
- End-to-end construction, development and monitorisation of products and product features
YOUR SKILLS AND EXPERIENCE
The successful Product Manager will have the following skills and requirements;
- Experience working with full ownership over products, including end-to-end management
- Ability to work autonomously
- Excellent communicational skills with a strong ability to work cross-functionally
- Good experience developing customer journeys that have translated into an excellent customer experience
- Proven experience in driving acquisition/retention
- Experience managing products in a digital environment is essential, App experience is desirable
THE BENEFITS
The successful Product Manager will receive a salary up to £70,000 as well as an extensive benefits package incl. options. Alongside this, it is an excellent opportunity for a self-motivated, innovative individual that is looking to take ownership of multiple product projects whilst working autonomously in an amazing company.
HOW TO APPLY:
Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.
Senior Product Manager
£75000 - £90000
+ Marketing & Insight
PermanentLondon
SENIOR PRODUCT MANAGER
UP TO £90,000 + BENEFITS
LONDON
This is your chance to join a growing tech company and lead the development of AI & ML products that are shaping the future. If you’re passionate about tech and have a successful track record of delivering top-notch products, let’s chat!
THE COMPANY
Join a leading AI/ML tech company that’s on the rise! We’re seeking a Senior Product Manager to lead the development and strategy of this clients AI & ML products. If you’re passionate about cutting-edge technology and have a successful track record of delivering killer products, we want to hear from you.
THE ROLE
As a Senior Product Manager, you will be doing the following:
- Owning and executing the release and development of products and product features
- Own the product roadmap for our AI & ML products
- Be the go-to person between cross-functional teams and stakeholders, like Engineering, Data Science, Analytics, Design, and Business Development
- Define and prioritize product needs and user stories
- Work closely with the development team to ensure product success
- Use market and customer data to guide product strategy
- Build products end to end from scratch
Stay up-to-date with the latest in AI & ML technology and trends - Maintaining a backlog of features, writing feature requirements whilst communicating and translating into technical factors for developers
YOUR SKILLS AND EXPERIENCE
The successful Senior Product Manager will have the following skills and experience:
- Extensive experience with product management and/or ownership, with a focus on AI & ML products ideally
- Strong technical knowledge of AI & ML technologies
- Great problem-solving and analytical skills
- Excellent communication skills
- The ability to manage cross-functional teams and drive results
- Experience working in a fast-paced, high-growth tech environment
BENEFITS
The successful Senior Product Manager will receive a salary of up to £90,000. In addition to this, you will also be eligible for an extensive benefits package.
HOW TO APPLY
Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.
CRM Manager
£35000 - £45000
+ Marketing & Insight
PermanentLondon
CRM MANAGER
KINGSTON – HYBRID (2/3 TIMES PER WEEK)
UP TO £45,000 plus BENEFITS
Are you a CRM Manager with passion? This market-leading travel brand is looking to improve the way they interact with its customers. The company has been growing its customer base and is growing its CRM area.
THE ROLE
- Build and manage email customer campaigns across both acquisition and retention.
- Working with data to create more optimised customer segmentation
- Increasing targeted communications throughout the entire customer lifecycle.
- Work with the Head of CRM to develop CRM strategies.
- Optimizing campaigns through test and learn.
YOUR SKILLS AND EXPERIENCES
- Must have Salesforce!
- Experience deploying multichannel campaigns.
- Proven working knowledge of email campaign best practices.
- Experience with multi-channel campaigns.
THE BENEFITS
The CRM Manager will receive a salary, dependent on experience up to £45,000. The role will also include flexibility with remote working and office working.
HOW TO APPLY
Please register your interest by sending your CV to Tristan Bowler via the Apply link on this page.

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