Senior Salesforce CRM Analyst

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/ $120000 - $150000 annum

INFO

Salary
SALARY:

$120000 - $150000

Location

LOCATION

Job Type
JOB TYPE

Permanent

Job Title: Senior CRM Analyst

Location: US Remote

Salary: $120,000 - $150,000

Note: Freelance opportunity running through May 2025, with potential extension or transition to a permanent role.

Join a leading full-service advertising agency as a Senior CRM Analyst specializing in Salesforce Marketing Cloud (SFMC). In this role, you'll translate platform behavior into actionable insights, driving CRM enhancements and optimizing Salesforce tech stack solutions.

Key Responsibilities:

  • Develop reports and dashboards to measure engagement, sales lift, and ROI.
  • Conduct gap analysis and document business processes during the transition from legacy CRM to SFMC.
  • Support change management, including stakeholder training and journey design in SFMC.
  • Collaborate with clients and internal teams to align SFMC solutions with business goals.

Skills & Experience:

  • 5+ years of CRM analytics experience, expert in Salesforce Marketing Cloud.
  • Salesforce certifications (Tableau CRM, Einstein Discovery) required.
  • Experience with Salesforce Sales, Service, and Experience Clouds preferred.
  • Strong consulting, problem-solving, and leadership skills.
  • Automotive CRM experience preferred.

CONTACT

Joshua Poore

Associate Director

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