Senior Data Scientist (Customer Lifetime Value)
San Francisco, California / $140000 - $200000
$140000 - $200000
San Francisco, California
Join our award-winning team, recognized as one of America's Best Midsize Employers for 2023 by Forbes. We are seeking a talented Senior Data Scientist to play a crucial role in shaping the future of our company by optimizing customer experiences and maximizing lifetime value.
Position: Senior Data Scientist - Optimize Customer Experiences Location: Flexible (Remote work from anywhere in the United States)
- Lead cutting-edge analytical projects focused on boosting customer retention, amplifying profitability, and maximizing lifetime value.
- Provide actionable insights that shape the entire customer journey through data, statistical models, and machine learning techniques.
- Collaborate closely with cross-functional teams of software engineers, data analysts, and product leaders to drive business initiatives.
- Work with different business departments (UW, Claims, Marketing, Advertising) to identify opportunities for process improvement.
- Utilize statistical and machine learning algorithms to enhance business processes and decision-making.
- Create monitoring procedures and reports for implemented projects.
- Research new data sources and infrastructure, creating data repositories to support business needs.
- Prepare reports, graphs, and charts based on research and analyses.
- Streamline analysis procedures through the development of dynamic reports and automation.
- Present findings, recommendations, and insights to stakeholders, leading meetings and driving impactful discussions.
- Mentor entry-level data scientists and data analysts, providing training on analytical tools and programming languages.
- Bachelor's degree in math, statistics, computer science, or related areas (Master's degree preferred).
- At least 5 years of experience in data mining and statistical analysis.
- Proficiency in SQL and statistical software packages (Python, R, SAS).
- Strong experience as a data scientist or similar role, with a proven track record in data processing, predictive modeling, and machine learning techniques.
- Minimum of 1 year of experience in the P&C insurance industry.
- Demonstrated expertise in data mining, machine learning, programming, and optimization.
- Knowledge of cloud-based advanced data and analytics environments.
- Comfort with problem-solving, analytical thinking, and ambiguity.
- Familiarity with AWS, GitHub, or other cloud-based infrastructure.
- Solid experience using R, Python, and other programming languages.
- Strong data skills, ability to work with large structured and unstructured data sources.
- Experience in predictive modeling and text analytics techniques.
- Excellent problem-solving, analytical, and critical thinking skills.
- Excellent written and verbal communication skills.
Please submit your CV and 3 professional references to Adam Paget.
Data Engineer Or Software Engineer: What Does Your Business Need? | Harnham US Recruitment post
We are in a time in which what we do with Data matters. Over the last few years, we have seen a rapid rise in the number of Data Scientists and Machine Learning Engineers as businesses look to find deeper insights and improve their strategies. But, without proper access to the right Data that has been processed and massaged, Data Scientists and Machine Learning Engineers would be unable to do their job properly. So who are the people who work in the background and are responsible to make sure all of this works? The quick answer is Data Engineers!… or is it? In reality, there are two similar, yet different profiles who can help help a company achieve their Data-driven goals. Data Engineers When people think of Data Engineers, they think of people who make Data more accessible to others within an organization. Their responsibility is to make sure the end user of the Data, whether it be an Analyst, Data Scientist, or an executive, can get accurate Data from which the business can make insightful decisions. They are experts when it comes to data modeling, often working with SQL. Frequently, “modern” Data Engineers work with a number of tools including Spark, Kafka, and AWS (or any cloud provider), whilst some newer Databases/Data Warehouses include Mongo DB and Snowflake. Companies are choosing to leverage these technologies and update their stack because it allows Data teams to move at a much faster pace and be able to deliver results to their stakeholders. An enterprise looking for a Data Engineer will need someone to focus more on their Data Warehouse and utilize their strong knowledge of querying information, whilst constantly working to ingest/process Data. Data Engineers also focus more on Data Flow and knowing how each Data sets works in collaboration with one another. Software Engineers – DataSimilar to a Data Engineers, Software Engineers – Data ( who I will refer to as Software Data Engineers in this article) also build out Data Pipelines. These individuals might go by different names like Platform or Infrastructure Engineer. They have to be good with SQL and Data Modeling, working with similar technologies such as Spark, AWS, and Hadoop. What separates Software Data Engineers from Data Engineers is the necessity to look at things from a macro-level. They are responsible for building out the cluster manager and scheduler, the distributed cluster system, and implementing code to make things function faster and more efficiently. Software Data Engineers are also better programers. Frequently, they will work in Python, Java, Scala, and more recently, Golang. They also work with DevOps tools such as Docker, Kubernetes, or some sort of CI/CD tool like Jenkins. These skills are critical as Software Data Engineers are constantly testing and deploying new services to make systems more efficient. This is important to understand, especially when incorporating Data Science and Machine Learning teams. If Data Scientists or Machine Learning Engineers do not have a strong Software Engineers in place to build their platforms, the models they build won’t be fully maximized. They also have to be able to scale out systems as their platform grows in order to handle more Data, while finding ways to make improvements. Software Data Engineers will also be looking to work with Data Scientists and Machine Learning Engineers in order to understand the prerequisites of what is needed to support a Machine Learning model. Which is right for your business? If you are looking for someone who can focus extensively on pulling Data from a Data source or API, before transforming or “massaging” the Data, and then moving it elsewhere, then you are looking for a Data Engineer. Quality Data Engineers will be really good at querying Data and Data Modeling and will also be good at working with Data Warehouses and using visualization tools like Tableau or Looker. If you need someone who can wear multiple hats and build highly scalable and distributed systems, you are looking for a Software Data Engineer. It’s more common to see this role in smaller companies and teams, since Hiring Managers often need someone who can do multiple tasks due to budget constraints and the need for a leaner team. They will also be better coders and have some experience working with DevOps tools. Although they might be able to do more than a Data Engineer, Software Data Engineers may not be as strong when it comes to the nitty gritty parts of Data Engineering, in particular querying Data and working within a Data Warehouse. It is always a challenge knowing which type of job to recruit for. It is not uncommon to see job posts where companies advertise that they are looking for a Data Engineer, but in reality are looking for a Software Data Engineer or Machine Learning Platform Engineer. In order to bring the right candidates to your door, it is crucial to have an understanding of what responsibilities you are looking to be fulfilled.That’s not to say a Data Engineer can’t work with Docker or Kubernetes. Engineers are working in a time where they need to become proficient with multiple tools and be constantly honing their skills to keep up with the competition. However, it is this demand to keep up with the latest tech trends and choices that makes finding the right candidate difficult. Hiring Managers need to identify which skills are essential for the role from the start, and which can be easily picked up on the job. Hiring teams should focus on an individual’s past experience and the projects they have worked on, rather than looking at their previous job titles. If you’re looking to hire a Data Engineer or a Software Data Engineer, or to find a new role in this area, we may be able to help. Take a look at our latest opportunities or get in touch if you have any questions.
The Six Steps Of Data Governance | Harnham Recruitment post
The value that data analysis can provide to organisations is becoming increasingly clear. But with all the buzz around the endless ways that data can be used to revolutionise your business processes, it can be overwhelming to know where to start. Fundamentally, what you can do with your data and how useful it may be will hinge on its quality. This is the case no matter what data you may have, whether that be customer demographics or manufacturing inventories. High-quality data is also imperative for utilising exciting and innovative new technology such as Machine Learning and AI. It’s all very well investing in tech to harness your data assets to, for example, better inform decision making, but you won’t be able to glean any useful analysis if the data is full of gaps and inconsistencies. Many will be looking at this new tech and be tempted to run before they can walk. But building quality data sets and water-tight, long-lasting processes will form the foundation for any future developments and should not be overlooked. This is where Data Governance comes into its own.Data Governance (DG) is an effective step in improving your data and turning it into an invaluable asset. It has numerous definitions but according to Data Governance Institute (DGI), “Data Governance is the exercise of decision-making and authority for data-related matters.“Essentially DG is the process of managing data during its life cycle. It ensures the availability, useability, integrity and security of your data, based on internal data standards and policies that control data usage. Good data governance is critical to success and is becoming increasingly more so as organisations face new data privacy regulations and rely on data analytics to help optimise operations and drive business decision-making. As Ted Friedman from Gartner said: ‘Data is useful. High-quality, well-understood, auditable data is priceless.’Without DG, data inconsistencies in different systems across an organisation might not get resolved. This could complicate data integration efforts and create data integrity issues that affect the accuracy of business intelligence (BI) reporting and analytics applications.Data Governance programs can differ significantly, depending on their focus but they tend to follow a similar framework:Step 1: Define goals and understand the benefits The first step of developing a strategy should be to ensure that you have a comprehensive understanding of the process and what you would like the outcome to be.A strong Data Governance strategy relies on ‘buy in’ from everyone in the business. By stressing the importance of complying with the guidelines which you will later set, you will be helping to encourage broad participation and ensure that there is a concerted and collaborated effort to maintain high standards of data quality. Leaders must be able to comprehend the benefits themselves before communicating them to their team so it may be worth investing in training around the topic.Step 2: Analyse and assess the current dataThe next step is essentially sizing up the job at hand, to see where improvements might need to be made. Data should be assessed against multiple dimensions, such as the accuracy of key attributes, the completeness of all required attributes and timeliness of data. It may also be valuable to spend time analysing the root causes of inferior data quality.Sources of poor data quality can be broadly categorised into data entry, data processing, data integration, data conversion, and stale data (over time) but there may be other elements at play to be aware of.Step 3: Set out a roadmapYour data governance strategy will need a structure in which to function, which will also be key to measuring the progress and success of the program. Set clear, measurable, and specific goals – as the saying goes – you cannot control what you cannot measure. Plans should include timeframes, resources and any costs involved, as well as identifying the owners or custodians of data assets, the governance team, steering committee, and data stewards who will all be responsible for different elements. Including business leaders or owners in this step will ensure that programs remain business-centric.Step 4: Develop and plan the data governance programBuilding around the timeline outlined you can then drill down to the nitty-gritty. DG programs vary but usually include:Data mapping and classification – sorting data into systems and classifying them based on criteria.Business glossary – establishing a common set of definitions of business terms and concepts – helping to build a common vocabulary to ensure consistency.Data catalogue – collecting metadata and using it to create an indexed inventory of available data assets.Standardisation – developing polices, data standards and rules for data use to regulate proceduresStep 5: Implement the data governance programCommunicating the plan to your team may not be a one-step process and may require a long-term training schedule and regular check-ins. The important thing to realise is that DG is not a quick fix, it will take time to be implemented and fully embraced. It also may need tweaks as it goes along and as business objectives change. All DG strategies should start small and slowly build up over time – Rome wasn’t built in a day after all. Step 6: Close the loopArguably the most important part of the process is being able to track your progress and checking in at periodic intervals to ensure that the data is consistent with the business goals and meets the data rules specified. Communicating the status to all stakeholders regularly will also help to ensure that a data quality discipline is maintained throughout.Looking for your next big role in Data & Analytics or need to source exceptional talent? Take a look at our latest Data Governance jobs or get in touch with one of our expert consultants to find out more.
Weekly News Digest: 31st January – 4th February 2022 | Harnham Recruitment post
This is Harnham’s weekly news digest, the place to come for a quick breakdown of the week’s top news stories from the world of Data & Analytics.KD Nuggets: How to build your career in data scienceThe role of a Data Scientist is the second-best job in America according to Glassdoor. KD Nuggets has shared a brilliant guide for Data Scientists looking to improve and build their careers in 2022. Let’s look at some of the highlights below.:A Data Scientist is someone who has been employed to analyse and interpret complex data. To succeed in the field, you need to have hard skills such as analysis, data visualisations, machine learning, and statistics. However, there are numerous roles to consider before honing in on the required hard skills for each – here are some of the most common careers in data science. Data Scientist Senior Data Scientist Business Intelligence Analyst Data Mining Engineer Data Architect The requirement to become a Data Scientist is difficult, however, once you have completed the right education, you will be able to reap the benefits, KD Nuggets says. Ready to start your career in Data Science? To read more about this, click here. Inside Big Data: How AI-powered language is enhancing customer engagementHow can Natural Language Processing (NLP) help enhance customer engagement?A recent data report by the Artificial Intelligence (AI) content generation and decisioning company, Persado, examined how AI-powered language can positively impact and enhance customer engagement. Decision makers in various industries such as retail, manufacturing, and professional services, were surveyed to highlight the importance of AI-enabled technologies. The report revealed some interesting insight into the marketing capabilities:Natural Language Processing will continue to grow in prominence for marketersPersonalised content remains critical for customer engagement, with more marketers relying on AI to create their offeringsA shifting customer privacy landscape necessitates a renewed focus on first-party dataAdvanced digital marketing technologies will play an increasing role in driving revenueAI-enabled marketing technologies are capable of generating engaging content, personalised customer experiences, and improving how businesses can use data to gain insights. To read more about this, click here. Analytics Insight: The ten best big data tutorials on YouTube watch right nowLooking for a quick explainer on Hadoop? Analytics Insight shares some of the best tutorials as a great place to start. Starting out in the world of Big Data can be challenging and often overwhelming. Take a look at the free YouTube channels and videos on offer below to help you learn more about the topic and practice your skills before diving in:Big Data Tutorial For Beginners | What Is Big Data | Big Data Tutorial | Hadoop Training | EdurekaWhat is Hadoop? | Introduction To Hadoop | Hadoop Tutorial For Beginners | SimplilearnBig Data & Hadoop Full Course – Learn Hadoop in 10 Hours | Hadoop Tutorial For Beginners | EdurekaHadoop Training | Hadoop Tutorial | IntellipaatBig Data In 5 Minutes | What is Big Data? | Introduction To Big Data | Big Data Explained | SimplilearnHadoop Tutorial for Beginners | What is Hadoop? | Hadoop Tutorial | Hadoop Training | SimplilearnApache Hadoop Tutorial | Hadoop Tutorial For Beginners | Big Data Hadoop | Hadoop Training | EdurekaWhat is Hadoop | Hadoop Tutorial For Beginners | Introduction to Hadoop | Hadoop Training | EdurekaHadoop In 5 Minutes | What is Hadoop? | Introduction To Hadoop | Hadoop Explained | SimplilearnHadoop Tutorial for Beginners | Hadoop Tutorial | Big Data Hadoop Tutorial for Beginners | HadoopReady to start a successful career in Big Data? Get learning!To read more about this, click here. Datamation: How companies are dealing with the talent shortage in data scienceAccording to industry leaders, companies need to reconsider how they source and retain Data Science talent amid the shortage of talent in the industry. Datamation shares some key strategies for maximising your Data Science talent pool with these five tips:Upskill existing employeesGive data teams better tools, processes, and supportOffer networking and education for new data scientists and partner with schoolsProvide transparent career road mapsDevelop and project a recognisable brand voiceImproved hiring practices, increased retention focus, and a heavier emphasis on efficient tools and teams; these are just some of the ways companies are combatting the data science talent shortage. To read more about this, click here. We’ve loved seeing all the news from Data & Analytics in the past week, it’s a market full of exciting and dynamic opportunities. To learn more about our work in this space, get in touch with us at firstname.lastname@example.org.
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