Head of Technology

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New York / $250000 - $270000 annum

INFO

Salary
SALARY:

$250000 - $270000

Location

LOCATION

New York

Job Type
JOB TYPE

Permanent

Head of Technology

Education/Non-Profit

$250,000 - $270,000 + Bonus

New York, New York (hybrid)

THE ROLE- Head of Technology

My client is seeking a strategic, innovative, and highly experienced Head of Technology to lead and manage the teams that support technology operations across the business. This will be overseeing all technology functions that directly impact day-to-day operations, ensuring a seamless experience both teachers and students. You will be responsible for managing a diverse set of functions, including the help desk, device management, systems administration, and networking. As the leader of a growing technology division, you will set the vision for these operations and drive innovation across all facets of technology services.

RESPONSIBILITIES:

  • Oversee a team of 30 direct reports, including leaders of the help desk, device management, and systems administration teams. Ensure these teams operate cohesively to support the day-to-day technological needs of the schools.
  • Ensure the efficient and effective delivery of technology support services to teachers, students, and staff. Troubleshoot and take charge during high-pressure situations to resolve issues swiftly and minimize disruptions.
  • Create and drive the long-term vision for technology operations across all schools. Lead initiatives that align technology infrastructure with the needs of the educational environment, improving both operational efficiency and user experience.
  • Oversee the management of all devices in the schools, including establishing policies on inventory, procurement, lifecycle management, and troubleshooting. Ensure devices are consistently available, secure, and optimized for use.
  • This is an outward-facing role, requiring strong communication skills to work with internal teams, school leaders, and external stakeholders. Regularly update leadership on progress, challenges, and key milestones.
  • Lead efforts to innovate and modernize technology operations.
  • Push for continuous improvement while maintaining a balance between stability and change. Ensure that new systems, processes, and technologies are implemented successfully.

YOUR SKILLS AND EXPERIENCE:

  • Extensive leadership and team management experience in large technology departments
  • Proven track record of managing help desk operations, device management, and systems administration
  • Strong background in technology infrastructure and operations, with the ability to oversee large-scale technical teams and services
  • Ability to think strategically and drive technology solutions in a complex, fast-paced environment
  • Deep knowledge of device management, including policy creation, inventory management, and lifecycle support
  • Strong problem-solving skills and the ability to manage technology crises and incidents efficiently

BENEFITS - Head of Technology

As a Head of Technology, you can expect to earn up to $270,000 (depending on experience), a bonus, + highly competitive benefits

HOW TO APPLY?:

Please register your interest by sending your Resume to Greffen George via the Apply link on this page

KEYWORDS:

Technology, Operations, Ops, Tech., Health Desk, Sys Admin, System Administration, Policy, Policies, Education, Network, School, Schooling, Device, Devices, Infrastructure, Inventory, Networking, Device Management

CONTACT

Greffen George

Manager

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