Data Scientist, Customer Analytics
California / $200000 - $250000
INFO
$200000 - $250000
LOCATION
California
Permanent
DATA SCIENTIST - CUSTOMER ANALYTICS
REMOTE - ANYWHERE IN THE UNITED STATES
$190-240k BASE + BONUS
Are you a data-driven individual with exceptional analytical skills? Join this dynamic team and play a crucial role in optimizing customer experiences and shaping the future of the company!
COMPANY:
This is a leading insurance company committed to helping people reduce risk and overcome unexpected events. With over 60 years of industry expertise, they provide comprehensive insurance solutions that protect individuals and their assets. They are in the process of company-wide digital transformation and are in a high growth phase for data & analytics.
ROLE & RESPONSIBILITIES:
- Collaborate with cross-functional teams, including software engineers, data analysts, and product leaders, to drive business initiatives and optimize customer experiences.
- Identify business opportunities and design research and implementation plans to improve process accuracy, efficiency, and decision-making.
- Utilize data, statistical models, and machine learning techniques to provide actionable insights that shape the entire customer journey.
- Research new data sources and infrastructure, creating standards and repositories to enhance accessibility and data retrieval.
- Create dynamic reports, graphs, and charts through programming, Excel, and data visualization tools.
- Lead meetings, present findings, and provide recommendations to stakeholders, utilizing effective communication and meaningful visual presentations.
- Mentor entry-level data scientists and data analysts, providing training on analytical tools, programming languages, and business insights.
SKILLS & REQUIREMENTS:
- Experience within the insurance or financial services industries
- Minimum of 5 years of experience in data mining and statistical analysis.
- Several years working on propensity, churn, customer LTV, attribution modeling, classification modeling, and/or consumer modeling
- Tools: SQL, Python, AWS, GitHub
- Strong background as a data scientist or similar role, with a track record in data processing, predictive modeling, and machine learning techniques.
- Solid skills in data mining, machine learning, programming, and optimization.
- Strong written and verbal communication skills.
BENEFITS:
- Competitive compensation package.
- Flexible work arrangements, with the ability to work from anywhere in the United States for most positions.
- Generous paid time off, including vacation, sick time, 9 paid Company holidays, and volunteer hours.
- Incentive bonus programs based on performance, including holiday bonuses and referral bonuses.
- Comprehensive medical, dental, vision, life, and pet insurance coverage.
- 401(k) retirement savings plan with company match.
- Engaging work environment that fosters professional growth and promotes from within.
- Education assistance to support ongoing learning and development.
- Health and well-being resources, including free mental well-being therapy/coaching sessions and child and eldercare resources.

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