Senior CRM Retention Executive

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Watford, Hertfordshire / £30000 - £39500

INFO

Salary
SALARY:

£30000 - £39500

Location

LOCATION

Watford, Hertfordshire

Job Type
JOB TYPE

Permanent

SENIOR CRM RETENTION EXECUTIVE

WATFORD - HYBRID, 1 DAY IN THE OFFICE

£30,000 - £39,500

THE COMPANY

This leading entertainment brand is looking for a Senior CRM Executive to join their CRM division. This brand now operates on a multi-national scale. You will report directly to CRM Retention Manager.

THE ROLE

As a Senior CRM Retention Executive, some of your main responsibilities will be:

  • Supporting the omnichannel CRM strategy, with the focus of optimising the current customer base.
  • Work on developing the customer journey to ensure reduced churn and increase retention.
  • Plan & execute the email, SMS, App, and Web campaigns.

YOUR SKILLS AND EXPERIENCE

The Senior CRM Executive will have:

  • Strong knowledge of any CRM system, they use Adobe and this is heavily preferred.
  • Experience dealing with senior stakeholders within a business.
  • Commercial awareness and excellent communication skills.
  • Experience working on Retention campaigns.

THE BENEFITS

  • A salary of £39,500
  • Comprehensive benefits package and flexible working.

HOW TO APPLY

Please register your interest by sending your CV to Tristan via the apply link on this page.

CONTACT

Tristan Bowler

Senior Recruitment Consultant

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