Head of Insight – Charity Sector

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London / £80000 - £90000 annum

INFO

Salary
SALARY:

£80000 - £90000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

HEAD OF ANALYTICS - CHARITY SECTOR

UP TO £70,000-80,000 + BENEFITS

LONDON

The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite.

THE COMPANY

The successful Head of Analytics will be working for tech platform that substantially helps the charity and not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints

THE ROLE

As a Head of Analytics, you will be looking at customer engagement throughout areas of the business whilst being responsible for identifying channel-specific customer trends.

More specifically, in this role you can expect to be doing the following:

  • Benchmarking for how customer data is used and manipulated
  • Creation of customer-related KPI's, setting success metrics for your team
  • Hiring, centralising and growing the London team
  • Managing a multi-disciplinary team who look after the end-to-end data lifecycle from tagging & tracking, performance measurement, technology evaluation and development, budgeting and resource allocation, marketing, insight and product analytics
  • Managing a team using the following skillsets: SQL, GA, GTM, Power BI (previous experience being hands-on desirable)

YOUR SKILLS AND EXPERIENCE

The successful Customer Insight Lead will have the following skills and experience:

  • Previous experience with the following is desirable: SQL, GA, GTM, Power BI
  • Experience leading a team across customer or marketing analytics
  • Shown experience visualising data using Power BI (or similar, e.g. Tableau, Looker)
  • Excellent communication skills, with strong ability to communicate and engage with stakeholders
  • Ability to collaborate and work in a team effectively
  • Fantastic stakeholder skills

THE BENEFITS

The successful Head of Analytics will receive a salary between £70,000 and £80,000 alongside a comprehensive benefits package.

HOW TO APPLY:

Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.

CONTACT

Dylan Butcher

Managing Consultant

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