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CRM ANALYST – LONDON

UP TO £42,000

THE COMPANY

We are supporting a renowned sporting establishment on a customer-centric analytics hire.

THE ROLE

The successful CRM Analyst responsibilities will include:

• Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive long-term engagement
• Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys
• Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness

YOUR SKILLS AND EXPERIENCE

The successful CRM Analyst will have the following skills and experience:

• Proven experience SQL and CRM tools (e.g. Salesforce CRM Analytics)
• Strong expertise in customer analytics, with a track record of using data to drive engagement strategies
• Proficiency in predictive modelling and segmentation techniques to optimize customer journeys.
• Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive, actionable dashboards

THE BENEFITS

The successful CRM Analyst will receive a salary of up to £42,000, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Harry Mincer via the apply link below.

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Data Analyst FTC
Location: Preston (On-site, 5 days per week)
Salary: £40,000 – £60,000

An Exciting Opportunity to Join a Family-Owned Business as a Data Analyst

About the Company
This well-established, family-owned business has a proud heritage spanning four generations in the food production industry. They are now seeking a skilled Data Analyst to join their team and contribute to a significant transformation project.

The Role
As a Data Analyst, you will play a vital role in an innovation project aimed at optimizing and improving business operations. Your key responsibilities will include:

• Developing and enhancing ERP reports.

• Collaborating with cross-functional teams to understand and meet reporting requirements.

• Providing actionable insights to support strategic decision-making.

Your Skills and Experience

• Proficiency in SSRS or Crystal Reporting.

• Advanced SQL skills.

• Experience with data visualization tools (desirable but not essential).

Benefits

• Competitive salary range of £40,000 – £60,000.

• Please note that this role does not offer sponsorship.

How to Apply
To express your interest, please send your CV to Daniel Abbasi at Harnham using the Apply link provided on this page.

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SENIOR REVENUE MANAGER – LONDON

UP TO £60,000

THE COMPANY

We are working exclusively with a renowned transport business on a senior level revenue management hire.

THE ROLE

The successful Senior Revenue Manager responsibilities will include:

• Develop and implement pricing strategies to maximise revenue across different routes and ticket types
• Utilise data analytics and market insights to forecast demand and optimise ticket pricing dynamically
• Collaborate with Marketing and Sales teams to align pricing strategies with promotional activities and customer acquisition efforts
• Monitor competitor pricing and market trends to ensure our pricing remains competitive and responsive

Lead the revenue management team, providing guidance and support to ensure effective execution of pricing strategies

YOUR SKILLS AND EXPERIENCE

The successful Senior Revenue Manager will have the following skills and experience:

• Proven experience in revenue management, pricing strategy, or yield management
• Strong analytical skills with proficiency in Excel, data analysis and forecasting techniques
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
• Strategic thinker with a proactive and results-driven approach

THE BENEFITS

The successful Senior Revenue Manager will receive a salary of up to £60,000, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Harry Mincer via the apply link below.

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Senior Route Revenue Manager
Location: Hybrid – Euston, London (3 days a week in the office)
Salary: £55,000 – £60,000 + Benefits (TBC)

About the Company:
A leading UK transport provider operating across the West and North West, covering areas such as the West Midlands, North West, North Wales, and Scotland. With a newly secured 9-year contract extension, the company is positioned for significant growth, investment, and long-term stability, offering exciting opportunities for the future.

Role Overview:
As Senior Route Revenue Manager, you’ll be responsible for managing one of the company’s most important and high-revenue-generating routes. You’ll lead a small team and work on optimizing pricing strategies, revenue generation, and ensuring targets are met. Your work will span across train services and other aspects of the travel experience, including retail spaces at stations and additional add-ons to the service.

Key Responsibilities:

• Take ownership of a high-revenue route, ensuring effective pricing strategies and revenue growth.
• Lead and manage a team of Senior Revenue Analysts and Revenue Analysts to achieve team objectives.
• Adjust rail prices on a daily basis and manage revenue delivery to meet targets.
• Lead weekly trading calls, collaborating with key internal and external stakeholders.
• Work closely with senior management to support strategic decisions and business performance.

Requirements:

• 3-5 years of experience in revenue management, preferably within the transport or travel sectors.
• Experience working with senior stakeholders and C-suite executives.
• A strong self-starter with a driven attitude and the ability to work in a dynamic, fast-paced environment.
• Experience in managing teams and delivering successful revenue outcomes.

Benefits:

• Competitive salary of £55,000 – £60,000.
• Hybrid working model (3 days per week in the Euston office).
• Additional benefits to be confirmed.

If you’re eager to join a growing and stable company with long-term prospects, and if you have the expertise to manage a crucial route within a dynamic team, we’d love to hear from you!

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Data Analyst – Market Research
Location: Holborn, London | Hybrid (2-3 days/week in office, compulsory Wednesday & Thursday)
Salary: £40,000 – £45,000 + Benefits

About the Company:
I am recruiting for a boutique market research agency with around 70 employees. The company works with clients across diverse sectors including FMCG, finance, automotive, leisure, and healthcare. They specialize in Brand & Comms research as well as customer experience insights. The team is dynamic, collaborative, and passionate about delivering actionable data-driven insights.

The Role:
This is an exciting opportunity for a Data Analyst to contribute to a variety of market research projects. You will assist with both the design and analysis of research projects, focusing on analytic techniques like segmentation and driver analysis. You will work under the guidance of senior data science team members, gaining valuable experience with both foundational and advanced analytic methods.

Key Responsibilities:

• Assist in designing and analyzing market research projects with an analytic component (e.g., driver analysis, segmentation, conjoint).
• Clean and analyze survey data, producing insights through simple tables and more complex exploratory analyses.
• Collaborate with colleagues to ensure appropriate statistical techniques are deployed.
• Learn standard marketing and analytic techniques, progressing to more advanced methods over time.
• Contribute to delivering insights that address key client questions, moving beyond just analytical models.

Requirements:

• Strong proficiency in R (data wrangling, function writing, string processing).
• Experience with statistical software such as SPSS is an advantage. Python knowledge is also beneficial.
• Advanced skills in MS Excel and comfort with MS PowerPoint.
• Excellent attention to detail and a methodical approach to coding.
• A curiosity for data and the ability to understand and address client needs.
• Focus on delivering actionable insights from data, rather than just models or techniques.
• Experience with segmentation, MaxDiff, or Conjoint is desirable.

Benefits:

• 25 days holiday + 3 additional days (including after Christmas) + birthday off.
• Bupa healthcare.
• Pension scheme.
• Free access to an onsite gym and fitness classes.

How to Apply:
If you’re excited by the idea of working in a fast-paced, collaborative environment and are eager to develop your analytical skills in market research, please get in touch and apply via the link below!

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Junior Digital Analyst/Graduate Digital Analyst

Up to £35,000

Hybrid – London

A great opportunity to join a boutique digital agency as a Junior Digital Analyst

THE COMPANY

The business is a boutique digital agency offering a wide range of data and analytics services to clients across various sectors.

Joining the analytics team as Junior Analyst, you’ll focus on analytics projects to help clients improve their digital performance. Whilst also getting opportunities to develop your skills and passion for data analysis and take the next step in your career.

THE ROLE AND RESPONSIBILITIES

• Assist in creating insights reports and dashboards to visualise data insights
• Conducting detailed analysis to identify trends, patterns and actionable insights
• Collaborating with teams to understand data needs and provide analytical support
• Maintaining and updating data management systems
• Assist in implementation and monitoring of digital analytics tools and platforms for clients
• Presenting and working directly with clients

YOUR KEY SKILLS AND EXPERIENCE

• Good experience in web analytics and dashboarding OR BSc in STEM degree subject from leading university (preferably an MSc in Analytics too)
• All candidates will need some level of exposure to SQL and Python
• Strong communication skills
• Interest in digital/web analytics

THE BENEFITS

• Up to £35,000
• Hybrid
• London

HOW TO APPLY

If interested in this role please send your CV

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Research Director

Up to £70,000

Hybrid – London

I’m currently recruiting for a Research Director to join a leading global data, insights, and consulting firm. This is a fantastic opportunity to work with some of the world’s most well-known brands across industries like alcohol, beauty, food, retail, and technology. In this role, you’ll manage end-to-end research projects, delivering actionable insights that drive brand growth and innovation.

Key Responsibilities:

• Lead client projects from brief to debrief, ensuring smooth execution and client satisfaction.
• Manage project budgets, timelines, and resources.
• Provide actionable insights that help clients drive brand growth and innovation.
• Build and maintain strong client relationships, becoming a trusted partner.
• Contribute to a collaborative, positive team culture.

Requirements:

• Strong experience in Quantitative Research, particularly in brand tracking and communications.
• Experience in project management and delivering insights.
• Excellent communication skills, both written and verbal.
• Experience mentoring and training junior team members.
• A passion for brands and delivering impactful, actionable insights.

Benefits:

• Up to £70,000
• Hybrid
• London

If you’re looking to work in a dynamic, collaborative environment with global brands, this could be the perfect role for you! Apply now!

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Web Analyst (12 month FTC)

Up to £60,000

Hybrid – South Oxfordshire

A great opportunity to join a leading online book distributor as a Web Analyst

THE COMPANY

The business is a leading online book distributor with millions of customers across the globe and they are seeking to hire a Web Analyst on a 12-month FTC as maternity cover.

THE ROLE AND RESPONSIBILITIES

• Setting up and reviewing pre-existing tags
• Analysing data and providing insights and recommendations
• Understanding how tagging and analytics work
• Leading on tagging and analytics focused projects

YOUR SKILLS AND EXPERIENCE

• Strong technical experience in SQL, GA4 and Google Tag Manager
• Experience in Big Query would be desirable
• Strong background in digital analytics
• Good stakeholder management skills

THE BENEFITS

• Up to £60,000 + benefits
• Hybrid
• South Oxfordshire

HOW TO APPLY

If interested in the role please send your CV to Jordan Victor via the Apply Link below

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Job Title: Senior Research Executive (Quantitative)

Salary: Up to £40,000 + benefits
Location: Holborn, London
Office Days: 2-3 days per week (typically Wednesday & Thursday)

About the Role:
A rapidly growing research agency is looking for a proactive and motivated Senior Research Executive to join the team. You’ll work alongside senior leadership to support the entire project lifecycle, collaborating with global brands across various industries.

Key Responsibilities:

• Oversee project logistics, including research design, fieldwork management, and reporting.
• Write and program questionnaires in online platforms (with guidance).
• Analyze data and contribute to the development of actionable insights.
• Bring creative ideas and fresh perspectives to solving research challenges.
• Create compelling, human-first narratives to help clients make informed decisions.
• Collaborate with team members across quantitative and qualitative teams.

What We’re Looking For:

• 1+ years’ experience in a quantitative research role, ideally within an agency environment.
• Degree in social sciences, marketing, statistics, or English (preferred).
• Experience with questionnaire writing, data analysis, and report writing.
• Familiarity with fieldwork management, including data cleaning and liaising with recruitment partners.
• Proficiency with survey programming (e.g., Decipher, Qualtrics, or similar).
• Experience with software like Q, SPSS, Excel, or similar tools.

The Benefits:

• Up to £40,000
• Hybrid
• London

How to Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

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**Research Manager & Director Roles – Leading Global Research Agency**

**Location:** Central London (Hybrid – 3 days in office)

**Salary:**

– Research Manager – Up to £50,000 (3-4 years of experience)

– Director – Up to £80,000 (7+ years of experience)

**Company Overview:**

A well-established global research agency with a strong presence across the US and UK. The company operates in multiple divisions, each specializing in different sectors, including FMCG, Retail, Tech, Media, Healthcare, and more. You will work in a fast-paced, dynamic environment with a diverse and high-profile client base.

**Team Overview:**

Join a large and collaborative team of researchers across qualitative and quantitative disciplines. The team works on a wide range of projects, including brand, communications, innovation, audience, and shopper insights, serving top-tier clients in various industries. The work culture is described as ambitious, friendly, and focused on delivering high-quality results.

**Role Overview:**

– **Research Manager:**

Manage end-to-end research projects, build strong client relationships, and ensure the delivery of high-quality insights.

– **Director:**

Stay hands-on with survey design, research execution, and debrief presentations. Oversee projects and manage client relationships, with opportunities to contribute to new business and proposals. You may also have the chance to manage a small team, if desired.

**Desired Candidate Profile:**

– Strong experience in quantitative research methods.

– Familiarity with survey design, brand tracking, campaign evaluation, and innovation.

– Experience working with FMCG, media, or related sectors is a plus.

– Excellent client-facing and stakeholder management skills.

– A drive for professional growth and development, with a desire to work in a high-performance environment.

**Interview Process:**

– **Stage 1:** 30-minute CV run-through with hiring managers.

– **Stage 2:** Proposal design task.

If your interested in either role please send your CV to Jordan Victor via the Apply Link below

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Paid Marketing Analyst – iGaming
Location: London | Hybrid (3 days in office, 2 days from home)
Salary: £50,000 – £55,000 + 10% Discretionary Annual Bonus

About the Company:
I am recruiting for a rapidly growing global iGaming company with a strong presence in multiple regulated markets. They are known for offering a wide range of real-money casino games and are committed to promoting responsible gambling practices. With a dynamic, fast-paced, and collaborative culture, the company is scaling up and expanding its reach, providing ample opportunity for career growth and development. Their core values include integrity, transparency, fun, and creating a safe and fair environment for their customers.

The Role:
This is a newly created role, and you will be joining a highly dynamic and passionate team. As a Paid Marketing Analyst, you will support the insight team in delivering actionable recommendations to stakeholders, focusing on the effectiveness of multi-million-pound marketing investments. You’ll work across both digital performance channels (paid search, social, and programmatic) and offline channels like TV and radio. Your insights will drive key decisions for the marketing department, ensuring campaigns are optimized and meet the company’s objectives.

Key Responsibilities:

• Provide insights and recommendations based on the analysis of multi-million-pound marketing investments, both online and offline.
• Support the team in digital attribution, measuring the performance of digital and traditional marketing channels (TV, radio).
• Work with marketing data from paid search, social media, programmatic channels, and other media channels.
• Analyze KPIs and performance metrics to assess the impact of marketing activities and deliver actionable insights to senior stakeholders.
• Support in dashboarding (using tools like Tableau or similar) and reporting via Google Analytics and Excel.
• Deliver insights that will help optimize marketing spend and improve overall digital performance.
• Present findings and insights to senior stakeholders with clarity and confidence.

Requirements:

• A solid understanding of the iGaming and gambling industries.
• Strong knowledge of marketing channels, KPIs, and performance reporting.
• Tech skills in SQL, Excel, and dashboarding (Tableau or similar).
• Experience with Google Analytics for performance tracking and reporting.
• Experience in presenting data and insights to senior stakeholders.
• Any experience with media mix modelling would be beneficial, but not essential.
• A passion for marketing performance and data-driven decision-making.

Benefits:

• 10% discretionary annual bonus.
• Hybrid working model (3 days in office, 2 from home).
• Healthcare and life insurance offered after a 6-month probation period.
• A fun, collaborative, and fast-paced work culture.

How to Apply:
If you have a passion for paid marketing, a solid understanding of digital performance channels, and want to be part of a rapidly growing company in the iGaming space, please apply now!

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Job Title: CRM Operations Executive
Location: Watford (3x per week)
Salary: Up to £40,000 + Bonus

The Role:
We are looking for a CRM Operations Executive to join a growing team responsible for deploying, monitoring, and testing player-facing communications. You will work with a variety of digital communication channels, ensuring campaigns are correctly built and executed. With a high volume of campaigns to manage, attention to detail and efficiency will be key to success in this role.

Key Responsibilities:

• Work with CRM tools (SFMC or similar) to manage the deployment and tracking of campaigns.
• Collaborate with other teams to ensure campaigns are targeted effectively and performance is properly tracked.
• Ensure email communications follow best practices and meet company standards.
• Edit HTML content for emails and digital campaigns.

Candidate Requirements:

• Strong HTML skills and experience in coding emails (advanced, not just drag-and-drop).
• Experience with CRM platforms and campaign management tools (SFMC experience is a plus).
• At least 6 months of CRM operations experience.
• Strong communication skills and the ability to collaborate effectively with stakeholders.
• A commitment to a long-term role with the company.

Interview Process:

• 1-stage interview in person with the hiring manager and team members.
• Discuss your experience and the company values, with potential for a second stage if needed.

The Benefits:

• Up to £40,000 + benefits
• Hybrid
• Watford

If you have a passion for CRM operations and are looking for an opportunity to grow with an exciting company, apply now!

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