Head of Customer Insight

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Stockport / £65000 - £75000 annum

INFO

Salary
SALARY:

£65000 - £75000

Location

LOCATION

Stockport

Job Type
JOB TYPE

Permanent

Head of Customer Insights
Hybrid ( 2x days a week in Stockport )
£65,000-£75,000

An incredible opportunity to join an established health insurance brand as the Head of Customer Insights.

THE COMPANY

An award-winning company, offering health and life cover, is seeking a driven Customer Insights Manager to gather insights for the business to enhance customer experiences.

THE ROLE

As a Customer Insights Manager, you'll be responsible for leading a small team, working alongside other departments to provide insights on end-to-end customer journeys. You will be gathering insights from multiple data sets aiming to contribute to strategic plans based on data-driven insights. You'll also be analysing Voice of the Customer and Speech Analytics data using both qualitative and quantitative methos for all customer groups.

YOUR SKILLS AND EXPERIENCE

  • Strong experience with insight's generation and storytelling
  • Line management experience (preferred but not required)

THE BENEFITS

  • £65,000-£75,000

HOW TO APPLY

Please register your interest by sending your CV to Rina Raka at Harnham via the Apply link on this page

CONTACT

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JOB RESULTS

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