Head of CRM

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London / £90000 - £100000 annum

INFO

Salary
SALARY:

£90000 - £100000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

HEAD OF CRM

SALARY UP TO £100,000 + BONUS

LONDON - 3 Days in the office

The Company

This is a well-known fashion retailer looking for a leader to implement and manage the loyalty program.

THE ROLE

As a Head of CRM, you can expect to be involved in the following:

  • Develop and execute our UK & International customer retention strategy, driving improvements in customer retention, frequency and lifetime value to deliver business success.
  • Own the loyalty strategy including customer segmentation, reward incentives and programme benefits to ensure that it delivers profitable customer value growth from members
  • Manage the customer forecasting and budget process
  • Collaborate closely with Brand, Creative & Product teams to ensure the CRM comms bring the brand and product to life to deliver commercial success.

Your Skills And Experience

  • Extensive loyalty experience
  • Previous experience working with a large customer base and loyalty scheme
  • Ideal backgrounds in fashion/retail/ecommerce

How To Apply

To express your interest, send your CV to Valentine by clicking the apply button below

CONTACT

Valentine Chukwuonye

Recruitment Consultant

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