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CRO Manager

Location: Hybrid (3 days in London, 2 days WFH post-probation)
Salary: £Up to £50,000 + benefits

We are working with a rapidly growing digital optimisation agency that is looking to expand its team. Our client, a highly respected agency with over 35 years of combined experience, is looking for a Senior CRO Manager to join their team and help drive experimentation strategies for a diverse range of clients.

Key Responsibilities:

• Develop and execute conversion rate optimisation (CRO) strategies for clients.

• Lead client-facing calls, providing expert advice and guidance on CRO techniques.

• Analyse customer journeys using tools like GA4, ContentSquare, HotJar, and other CRO platforms.

• Oversee test design and implementation, ensuring optimal analytics and performance.

• Mentor and support junior members of the CRO team.

• Stay up-to-date with the latest trends in CRO and experimentation.

Required Skills and Experience:

• Solid experience in CRO/Experimentation (agency background preferred).

• Strong understanding of CRO tools such as AB Tasty, VWO, Optimizely, ContentSquare, etc.

• Hands-on experience with Google Analytics 4 (GA4), ContentSquare, and HotJar.

• Proven ability to lead client-facing discussions and presentations.

• Previous experience in mentoring or overseeing junior staff (preferred but not essential).

• Agency experience is ideal, as the role requires managing multiple projects simultaneously.

Nice-to-Haves:

• UX and/or test design experience.

• Familiarity with Figma.

Why Join?

• Be part of a small, close-knit, award-winning agency.

• Strong opportunities for professional development, including management training and potential for future team leadership.

• Work in a collaborative environment where your ideas are valued.

• Regular team socials and celebrations of successes.

If you are a proactive, experienced CRO professional looking for a new challenge with plenty of room for growth, we would love to hear from you!

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Head of Acquisition

Up to £100,000 + benefits

Hybrid – London

A great opportunity to join a leading fintech lender as Head of Acquisition

THE COMPANY

Our client is a rapidly growing FinTech digital lender offering credit card products through both co-brands and their own portfolio. Established in 2020, the company has a solid foundation with major partners and is now scaling up, with new brands and partnerships in the pipeline. This is an exciting opportunity to join a business set for significant growth.

ROLE OVERVIEW

The Head of Acquisition will be responsible for driving customer acquisition across various channels, particularly aggregators, and working closely with key stakeholders across the business. This role involves shaping and executing the acquisition strategy, identifying opportunities for growth, and leading a team. The ideal candidate will be able to work with major industry players and contribute to the company’s expansion.

KEY RESPONSIBILITIES

• Lead and oversee all new customer acquisition across multiple channels, especially aggregator channels.
• Collaborate with cross-functional teams to execute the acquisition strategy.
• Identify inefficiencies and implement opportunities to drive growth in acquisition metrics.
• Work closely with other departmental leads to develop and implement acquisition plans.
• Meet sales targets and manage performance against KPIs.
• Help shape the strategy for growth in key partnership channels.
• Provide mentorship and guidance to team members.

THE REQUIREMENTS

• Extensive experience in customer acquisition and distribution across multiple sales channels.
• Strong understanding of credit cards, unsecured personal loans, and consumer banking.
• Excellent communication and leadership skills with experience managing teams.
• Familiarity with aggregators (preferred).
• Proficiency in reading and interpreting data, including strong skills in Excel and Google Analytics.
• Comfortable working in a fast-paced, ambitious environment with a focus on commercial impact.

THE BENEFITS

• Up to £100,000 + benefits
• Hybrid
• London

HOW TO APPLY

If interested in this role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

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Senior Loyalty & Success Manager
£60,000 – £65,000
London – Hybrid (minimum 3 days in the office per fortnight)

The Company
An innovative and fast-growing UK-based digital lender on a mission to simplify consumer finance. With a strong focus on customer experience, digital innovation, and fair treatment, this company is redefining how people interact with credit. Launched with a digital credit card in 2018, they’re continuing to expand their product offering while building a loyal and satisfied customer base.

The Team
This role sits within the Customer department and reports into the Chief Customer Officer. You’ll work closely with the CRM team, marketing, and customer engagement specialists to deliver creative, impactful customer experiences.

The Role
As Senior Loyalty & Success Manager, you will lead the design and delivery of personalised, engaging customer experiences that build loyalty and satisfaction. This is a hands-on, creative marketing role with a strong strategic element – ideal for someone with a passion for building meaningful relationships with customers and creating marketing that resonates.

Key responsibilities include:

• Leading gamification strategies that drive participation and loyalty.

• Building and managing relationships with third-party rewards partners.

• Designing engagement programmes, such as feedback surveys and community initiatives.

• Ensuring positive customer outcomes through value-driven and tailored experiences.

• Collaborating with CRM to deliver personalised, multichannel communication.

• Writing and producing compelling marketing communications across app, email, and in-app channels.

• Monitoring and optimising loyalty initiatives based on performance and customer feedback.

Your Background
We’re looking for someone with:

• A creative, customer-first mindset, capable of coming up with fresh and innovative ideas.

• Strong marketing experience, with a flair for copywriting, customer engagement, and loyalty strategy.

• The ability to work independently while also collaborating across teams to drive change.

• A solid understanding of customer psychology, needs, and behaviours.

• Previous experience with executing gamification strategies.

This is a unique opportunity to shape the customer experience of a growing fintech brand, delivering strategic and creative initiatives that genuinely improve customer outcomes

To Apply for this Job Click Here

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Marketing Data Scientist
Up to £60,000
Hybrid – London

A great opportunity to join a leading customer data science company as a Marketing Data Scientist

THE BUSINESS

The business is a global leader in customer data science, empowering businesses to compete and thrive in the modern-data driven economy always putting the customer first. Enabling businesses to grow and diversify by utilising and understanding data and ensuring the customer is put first.

Joining the business as a Marketing Data Scientist, you’d be helping to scope out business problems, creating data science solutions for these problems and then delivering insights and recommendations of the back of it.

THE ROLE AND RESPONSIBILITIES

• Understanding business problems, creating data science solutions and delivering insights and recommendations
• Working directly with clients and helping the team to give recommendations and answer questions
• Working on projects across clustering, propensity modelling, regression and more
• Building data visualisations and dashboards for clients

YOUR SKILLS AND EXPERIENCE

• Strong technical experience in SQL and Python
• Experience in data visualisation
• Proven track record working across propensity modelling, clustering, forecasting, regression and more
• Strong commercial and stakeholder management expertise

THE BENEFITS

• Up to £60,000
• Hybrid
• London

HOW TO APPLY

If interested in the role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

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Job Title: Senior Brand Manager

Location: Hybrid (3 days in the office, with 1 likely being visiting restaurants)
Salary: £65,000 base + 20% bonus

Company Overview:
Join a leading global fast-food brand with a vast customer base, serving millions of guests daily worldwide. With a strong presence in the industry for several decades, this company is continuously evolving and expanding its brand presence.

Role Overview:
As a Senior Brand Manager, you will be responsible for developing and overseeing in-restaurant creative strategies that enhance customer experiences and drive sales. Reporting directly to the Head of Brand and Communications, you will work closely with senior leadership to execute brand marketing initiatives across in-store and digital platforms.

Key Responsibilities:

• Develop and oversee in-restaurant creative assets, including printed banners, digital menu boards, window stickers, and digital screens.
• Collaborate with global and local teams to align brand strategy and ensure consistent messaging across customer touchpoints.
• Manage and mentor a small team, overseeing creative development and the execution of in-restaurant strategies.
• Work closely with operations and property teams to drive customer engagement and foot traffic to kiosks and other touchpoints.
• Lead creative initiatives for major campaigns, including new product launches, seasonal promotions, and more.
• Be the primary point of contact for advertising and print agencies, ensuring timely and high-quality delivery of assets.
• Monitor and analyze the impact of campaigns and suggest improvements for future marketing efforts.

Essential Skills & Experience:

• 6+ years of in-person brand marketing experience (5 years if exceptionally strong).
• Experience in managing and developing creative strategies and overseeing creative teams.
• Previous experience working with large brands (retail, restaurant, or other industries).
• Strong understanding of in-restaurant marketing, including digital screens, menu boards, kiosks, and printed assets.
• Ability to collaborate with cross-functional teams, including creative, operations, and property teams.
• Proven track record of managing and executing high-profile campaigns from concept to rollout.

Desirable Skills & Experience:

• Experience in managing or mentoring junior team members.
• Strong understanding of customer experience and a passion for improving in-restaurant experiences.

The Benefits:

• Up to £65,000 + benefits
• Hybrid
• London

How to Apply:

If interested in this role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

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Job Title: Senior Research Executive (Quantitative)

Salary: Up to £40,000 + benefits
Location: Holborn, London
Office Days: 2-3 days per week (typically Wednesday & Thursday)

About the Role:
A rapidly growing research agency is looking for a proactive and motivated Senior Research Executive to join the team. You’ll work alongside senior leadership to support the entire project lifecycle, collaborating with global brands across various industries.

Key Responsibilities:

• Oversee project logistics, including research design, fieldwork management, and reporting.
• Write and program questionnaires in online platforms (with guidance).
• Analyze data and contribute to the development of actionable insights.
• Bring creative ideas and fresh perspectives to solving research challenges.
• Create compelling, human-first narratives to help clients make informed decisions.
• Collaborate with team members across quantitative and qualitative teams.

What We’re Looking For:

• 1+ years’ experience in a quantitative research role, ideally within an agency environment.
• Degree in social sciences, marketing, statistics, or English (preferred).
• Experience with questionnaire writing, data analysis, and report writing.
• Familiarity with fieldwork management, including data cleaning and liaising with recruitment partners.
• Proficiency with survey programming (e.g., Decipher, Qualtrics, or similar).
• Experience with software like Q, SPSS, Excel, or similar tools.

The Benefits:

• Up to £40,000
• Hybrid
• London

How to Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

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Product Manager (Analytics)

Up to £60,000 + bonuses

Hybrid – London

A great opportunity to join a fast-growing start-up as a Product Manager specialising in the analytics space.

THE COMPANY

The business is an innovative and fast-growing start-up dedicated to simplifying the life of car owners by bringing a top-quality streamlined experience to the car maintenance industry. Since the business launched in 2017, they have expanded to over 100 towns and cities in the UK and have recently joined forces with a leading retail car group and have now opened operations in France.

Joining the business as a Product Manager, you will be focused on helping the business to grow and scale. Bringing together engineering, design, marketing and operations to constantly improve the service delivered by the business. This will include everything from business casing, A/B testing customer acquisition funnels, adding new features and more.

THE ROLE AND RESPONSIBILITIES

• Defining, communication and executing long-term business strategy of your product line
• Gathering insights about users and translating them into actionable opportunities
• Identifying right success metrics and tracking them over period of time
• Defining, executing and analysing AB tests
• Defining and delivering roadmaps/ business cases and presenting them to stakeholders
• Building world-class product solutions

YOUR SKILLS AND EXPERIENCE

• Proven track record in solving complex business problems and turning solutions into usable products
• Experience turning complex solutions into easy-to-understand product roadmaps
• Experience with A/B testing
• Expertise working in B2C enviroment
• Strong stakeholder management skills

THE BENEFITS

• Up to £60,000 + bonuses
• Hybrid
• London (2/3 days a week)

HOW TO APPLY

If interested in this role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Research Manager
£50,000 | Southwark (2 days a week in office)

Join a fast-growing, insight-led communications agency that’s driving impact across science, technology, and healthcare. We’re looking for a skilled and motivated Senior Research Manager to hit the ground running within a collaborative and high-performing insights team.

About the Role:
As a Senior Research Manager, you’ll lead mixed-method research projects end-to-end-from brief through to analysis and delivery-primarily in the healthcare and pharmaceutical space. You’ll be client-facing from day one, managing multiple projects while collaborating closely with a wider team that includes data science experts. You’ll play a key role in delivering meaningful insights that influence strategic decisions for leading global clients.

What You’ll Be Doing:

• Leading and managing qual and quant research projects

• Presenting insights to senior stakeholders and clients

• Supporting proposal writing and contributing to pitches

• Partnering with the in-house data science team on advanced analytics projects

• Working with top-tier clients in pharma and healthcare

What We’re Looking For:

• 3-5 years’ experience in market research (healthcare/pharma focus strongly preferred)

• Strong background in mixed methods research

• Awareness of data science approaches (segmentation, regression modelling, predictive analytics, etc.)

• Confident communicator with strong presentation and client management skills

• Experience in proposal writing and project operations

Why Apply?

• Be part of a purpose-driven team making a difference in science and healthcare

• Work with high-profile clients and impactful projects

• Hybrid working with Southwark office days (2x/week)

• Supportive leadership and opportunity for rapid integration into exciting work

Interested?
We’re looking for someone who’s ready to make an immediate impact. If that’s you, apply now and bring your expertise to a passionate, insights-led environment.

To Apply for this Job Click Here

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Insight Analyst – Fintech (BNPL)
Location: London/Sheffield (3 days in office, preference for London)
Salary: £45,000 – £80,000 + up to 15% annual bonus

About the Company:
A rapidly growing Buy Now Pay Later (BNPL) provider in the automotive sector, offering flexible payment solutions for car servicing and repairs. Partnering with garages and dealerships, the company is expanding into new international markets, including Germany, Netherlands, and Ireland.

The Role:
This is a brand-new position where you’ll lead the insights function, working closely with senior stakeholders to:
✅ Identify and segment high-value customers
✅ Analyse online/offline campaign performance
✅ Conduct competitor analysis and understand key growth levers
✅ Drive insights to increase product adoption across UK dealerships
✅ Optimise presence in new international markets

Who You’ll Work With:
Chief Growth Officer, CCO & Co-Founder, Head of Product
Data Engineering & BI teams

What You’ll Need:
Strong SQL expertise
Google Analytics (GA) experience preferred
Python/R – nice to have
Strong analytical and problem-solving skills

Why Join?
✨ Opportunity to build the insights function from scratch
Work directly with senior leadership, driving impactful decisions
Play a key role in international market expansion

Benefits:
Up to 15% annual bonus
26 days holiday + bank holidays
Full Vitality PMI & Medicash Cash Plan
‍♂️ Cycle to Work & Electric Car Schemes
Generous parental leave (4 months primary, 1 month secondary)
LinkedIn Learning account & annual company retreat

Interview Process:
Initial 30-min screen with CGO & HR
45-min interview with CGO & Head of Data/Product

Be part of shaping the future of automotive finance-apply now!

To Apply for this Job Click Here

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Principal Econometrician
Location: West London (Hybrid – 3 days a week in the office)
Salary: Up to £70,000

Ready to make an impact in a dynamic, fast-paced environment? Join a leading media and entertainment brand and take on an exciting opportunity to drive the efficiency of marketing plans through advanced econometric insights.

Role Overview:
As a Principal Econometrician, you’ll play a pivotal role in delivering econometric projects that help optimize business decision-making. You’ll work with key stakeholders to ensure your insights translate into real-world decisions on budget allocations, media planning, and marketing efficiency. If you’re passionate about advanced statistical techniques, media planning, and optimizing commercial strategies, this role is for you.

Key Responsibilities:

• Lead the delivery of econometric projects, ensuring alignment with key business goals and objectives
• Drive the Cross-Portfolio Optimisation process, using econometric insights to inform budget allocations and marketing decisions
• Collaborate with key stakeholders to integrate econometric findings into real-world business decisions
• Partner with consumer strategy teams to enhance the department’s reputation and influence within the company
• Lead the development of new techniques, tools, and processes to improve team efficiency, staying ahead of industry trends

Ideal Candidate:

• Proven experience delivering econometrics projects with an established provider in the industry
• Experience with sizing, allocating, and optimizing media investment decisions in a commercial context
• Passion for using statistical techniques to convert data into actionable recommendations
• Strong understanding of media planning and buying, and knowledge of how optimization techniques inform media strategies
• Advanced Excel skills to manipulate data and optimize based on model parameters
• Self-motivated with the ability to thrive in a fast-paced, dynamic environment
• Experience in developing and upskilling econometrics teams to ensure the use of the latest tools and techniques
• Excellent communication skills with experience delivering results and recommendations that impact commercial decision-making
• Strong organizational and time management skills to manage multiple tasks and priorities effectively
• Knowledge of Python is desirable

The Benefits:

• Up to £70,000 + benefits
• Hybrid
• West London (x3 days a week)

How To Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here

To Apply for this Job Click Here

CRM Manager
Location: Hybrid (Kent)
Salary: Up to £75,000

We are seeking a talented and experienced CRM Manager to join a fast-growing, customer-focused company. In this role, you will lead and optimise CRM strategies, focusing on driving customer engagement and delivering measurable results. If you are a data-driven professional with strong organisational and analytical skills, we want to hear from you!

Key Responsibilities:

• List & Segment Management: Manage and optimise customer lists, flows, and segments within Klaviyo to maintain engagement and relevance.

• Performance Metrics: Monitor and analyse CRM performance, providing actionable insights to enhance performance, deliverability, and key KPIs.

• Campaign Management: Plan, execute, and manage daily CRM campaigns, conducting A/B testing to fine-tune strategies for maximum impact.

• Workflow & Hygiene Management: Ensure smooth customer journeys through effective management of workflows and maintaining data accuracy and list hygiene.

• Collaboration with Customer Service: Work closely with the customer service team to ensure a steady flow of engaged leads that align with sales goals.

• Innovation & Updates: Keep up with the latest CRM technologies and tools to improve processes and collaborate with design teams to create impactful campaign assets.

Qualifications:

• Proven experience as a CRM Manager or in a similar role.

• Strong proficiency in CRM systems, particularly Klaviyo.

• Excellent organisational, multitasking, and problem-solving abilities.

• Experience in data analysis and performance tracking.

• Expertise in A/B testing and campaign optimisation.

• Strong communication and collaboration skills.

• Familiarity with Figma for design collaboration is a plus.

• Strategic thinker with attention to detail.

Why Join Us?

• Hybrid working model, based in Kent.

• Competitive salary of up to £75,000.

• Be part of a forward-thinking company committed to growth and innovation.

If you’re ready to take your CRM career to the next level, apply today!

To Apply for this Job Click Here

To Apply for this Job Click Here

Marketing Data Scientist (12-month FTC)
Up to £60,000
Hybrid – London

A great opportunity to join a leading customer data science company as a Marketing Data Scientist

THE BUSINESS

The business is a global leader in customer data science, empowering businesses to compete and thrive in the modern-data driven economy always putting the customer first. Enabling businesses to grow and diversify by utilising and understanding data and ensuring the customer is put first.

Joining the business as a Marketing Data Scientist, you’d be helping to scope out business problems, creating data science solutions for these problems and then delivering insights and recommendations of the back of it.

THE ROLE AND RESPONSIBILITIES

• Understanding business problems, creating data science solutions and delivering insights and recommendations
• Working directly with clients and helping the team to give recommendations and answer questions
• Working on projects across clustering, propensity modelling, regression and more
• Building data visualisations and dashboards for clients

YOUR SKILLS AND EXPERIENCE

• Strong technical experience in SQL and Python
• Experience in data visualisation
• Proven track record working across propensity modelling, clustering, forecasting, regression and more
• Strong commercial and stakeholder management expertise

THE BENEFITS

• Up to £60,000
• Hybrid
• London

HOW TO APPLY

If interested in the role please send your CV to Jordan Victor via the Apply Link below

To Apply for this Job Click Here