Delivery Associate

arrow

London / £35000 - £40000 annum

INFO

Salary
SALARY:

£35000 - £40000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

DELIVERY ASSOCIATE

SALARY UP TO £40,000 + 10% BONUS

LONDON - 2 Days in the office

The Company

This is a data-driven MarTech company that works with various companies to enhance their customer acquisition and engagement strategies

THE ROLE

As a Delivery Associate, you can expect to be involved in the following:

  • Coordinate internal teams to deliver technical services support, projects ad enhancements including chnage requests, scoping, resource management, scheduling and delivery.
  • Manage technical retainer hours to ensure they remain within establised contractual support hours.
  • Collaborate with Customer Success partners to improve margin rates, including contributing to account health plans, technical investigations and supporting data requests.
  • Handle issue resolution, including tracking, triaging, and resolving campaign, platform, and infosec issues.
  • Manage client inquires, including research, data requests, and technical issues.
  • Schedule and present in client status calls, updating on service-based items and project progress.
  • Ensure adherence to the company's standards and procedures, focusing on client experience and operational efficiency.

Your Skills And Experience

  • Able to lead client facing meetings
  • Strong communication skills
  • Proficient in MS Office Suite
  • Strong research and problem solving abilities
  • Previous experience in a marketing role with project management and triage experience
  • Experience in process improvement and margin enhancement
  • Technical Knowledge in any programming language (HTML, CSS, PHP, JScript, etc) is a plus
  • Certification in Project Management is a plus

How To Apply

To express your interest, send your CV to Valentine by clicking the apply button below

CONTACT

Valentine Chukwuonye

Recruitment Consultant

SIMILAR
JOB RESULTS

4k-Harnham_DA copy
CAN’T FIND THE RIGHT OPPORTUNITY?

STILL
LOOKING?

If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.