Customer Data & Insight Manager

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Blackpool / £40000 - £45000 annum

INFO

Salary
SALARY:

£40000 - £45000

Location

LOCATION

Blackpool

Job Type
JOB TYPE

Permanent

Customer Data & Insight Manager

Salary: Up to £45,000

Location: Blackpool (hybrid - 3 days onsite)

A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business.

This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance.

Key Responsibilities

  • Analyse and report on customer data to support CRM and marketing strategy
  • Build and maintain dashboards and reports using Power BI
  • Use SQL to query and explore customer databases
  • Support segmentation, targeting, and campaign insight
  • Improve data quality through cleansing and de-duplication
  • Ensure GDPR and customer data compliance
  • Contribute to customer data transformation initiatives, including building a single customer view

Experience Required

  • Hands-on experience in data analysis or customer insight roles
  • Strong SQL skills and experience working with customer databases
  • Power BI and Excel experience
  • Exposure to CRM platforms such as Bloomreach, Salesforce, or similar
  • Comfortable working with incomplete or evolving data environments
  • Minimum 2+ years' experience in a data-driven role (around 5 years ideal, but flexible)

Apply via the link or contact Lauren McAlister at Harnham for more info.

CONTACT

Lauren McAlister

Senior Recruitment Consultant

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