Collections Specialist
London / £60000 - £75000
INFO
£60000 - £75000
LOCATION
London
Permanent
COLLECTIONS SPECIALIST
FROM £60,000 UP TO £75,000 + BENEFITS
LONDON, MANCHESTER, CARDIFF (HYBRID)
THE COMPANY
This role is with an exciting business in the consumer lending space. They have grown substantially over the past few years and are looking to add a motivated and experienced individual to their collections team. This role offers the opportunity to take ownership of collections strategy and develop and shape the future of lending and collections.
THE ROLE
This position would be part of the credit risk team. Within this role, you would be:
- Developing and building out the collections strategy and wider function.
- Implementing new policies and procedures and assessing existing collections policies and customer strategies to enhance performance.
- Work and communicate closely with senior members and other teams within the business.
- Building out MI and wider reporting frameworks to monitor collections strategies.
- Ensure all policies and procedures meet current relevant regulations.
SKILLS & EXPERIENCE
- Knowledge of SAS or SQL.
- Previous collections experience in a credit risk environment.
- Familiarity with relevant regulations, including CONC 7, the Consumer Credit Act (CCA), and the Lending Standards Board (LSB).
- Ability to work well collaboratively.
- Proven written and verbal communication skills.
- Must have a strong numerate degree.
SALARY & BENEFITS
- From £60,000 up to £75,000pa base salary.
- Hybrid working (only travel to the office twice a week).
- Good benefits package.
HOW TO APPLY
Please register your interest by applying directly to this advert on LinkedIn.
CONTACT
Joe Ogden
Recruitment Consultant
SIMILAR
JOB RESULTS
How Programmatic Is Revolutionising Advertising | Harnham Recruitment post
+
With consumerism on the rise, and a drastic shift away from traditional avenues of advertising, the use of Digital Marketing and the demand for business to become more technically ‘savvy’ is continuously increasing. The extent of different digital media channels in the advertising space, as well as the recent evolution of approaches such as Programmatic Advertising, has caused confusion as to which approach is the best for businesses to adopt and for well versed Digital Marketers to reflect on what their next career step should be. Irrespective, Programmatic is such a buzzword within the market at present and is widely predicted to become the future of display advertising. Despite this, many have a lack of understanding as to what it actually is. Whether you are looking for a career change or to embed Programmatic into your marketing strategy, here are some considerations:
Defining Programmatic Programmatic advertising is the automated process of bidding for advertising inventory to allow for the opportunity to display a relevant advert to the desired consumer in real time. At a basic level, parties from the ‘supply’ side of programmatic will sell an impression referred to as ‘audience ‘inventory’ through a Supply Side Platform. Facilitated by the ad exchange, such inventory is shared with advertisers who have submitted their desired audience preference through a Demand Side Platform.Within this online, automated marketplace, all advertisers will bid within the auction and the highest ‘bidder’ will then win each impression. The advertiser, typically a media agency or in house team of specialists, will begin to target users through Programmatic Ads that can be online or Out Of Home (OOH).
Redefining your advertising strategy With pre-existing modes of marketing such as, newspapers, radio, TV and, more recently, social media and paid search; it is worth considering the additional ways in which Programmatic advertising can benefit your business.Rather than utilising Data-driven ‘trial and testing’ methods to assess what will attract audiences to your site, Programmatic advertising uses a personalised approach by only targeting users who have expressed an interest in specific products or services. The automated process of identifying target users enables this to be a lot less manual than traditional modes of advertising. As a result, this will save your business time and unnecessary resources dedicated to Predictive Analysis, which will particularly benefit smaller businesses who may have a limited marketing budget. Programmatic advertising is also not just limited to online. The development of OOH has revolutionised the power, audience reach and impact of this long-standing method of advertising, allowing it to “bring data into the physical world” on a mass scale. As well as delivering a single ad to the right user at the best time, Programmatic advertising can enable your business to target hundreds of relevant consumers based on their online activity and location. This form of audience targeting is still incredibly new to the marketplace and is continuing to expand. By 2021, it is anticipated that Programmatic will further bridge the gap between digital and offline media by programmatically purchasing tv adverts; representing approximately one third of global ad revenue.
The future of advertising careersIf you are looking for a long-term career within advertising, Programmatic is a great route to gain exposure within, given that it already dominates the industry, and looks set to continue to. Due to such high demand and the lack of quality candidates within the market, Programmatic specialists are incredibly desired and retained by employers. As such, businesses are consistently searching for more talent within their team. Once onboard, they often invest heavily in training, personal development and internal progression. There is often a misconception that Programmatic is not scientific, however, specialists often sit in Data teams and utilise Analytics software or Data Visualisation tools daily; extracting and manipulating Data. Server-side scripting is also a huge part of the role; if an ad is not displaying on a site suitably, the Programmatic team will be required to dive into the JavaScript or HTML code to troubleshoot the issue. So, if you are looking for a Data-led vertical of advertising, Programmatic is a great career path. However, the supply and demand side are kept very separate due to the difference in tools utilised. Transitioning between the two can be incredibly problematic, especially further into your career so, if you are looking into a specific route, make sure you are making an informed decision. If Programmatic sales, inventory analysis and yield optimisation are appealing, the publisher side could be a great route. Alternatively, if setting up and monitoring campaigns or segmenting audience Data is of interest, I would advise starting agency side.Whether you’re looking to venture into a new aspect of digital media or require specialist talent within your team, we can help.Take a look at our latest opportunities or get in touch with myself at francescaharris@harnham.com to find out more.
The Fastest Growing Sectors for Contract Work
+
The Fastest Growing Sectors for Contract Work
Despite economic uncertainty across the globe, several sectors are continuing to experience growth, which has led to a steady flow of employment opportunities for Data & Analytics professionals. This is particularly for contract roles that require niche expertise and skills to complete specific, short-term projects.
Which sectors have been experiencing an upward trajectory? Here’s a look at five industries across the globe that are seeing sustained growth and consequent demand for specialist contract talent:
- Artificial intelligence (AI): AI is a key growth sector that is powering demand for contract work for Data & Analytics professionals. ChatGPT, GPT-4, and Chatbots are written about in the media on a daily basis, and behind the scenes, our specialist recruitment consultants are busy sourcing Machine Learning (ML) engineers who can work in various programming languages and data models for our clients.
- Information Technology: with remote and hybrid working setups firmly in place, businesses are more reliant than ever on Information Technology and the specialists behind it. Tech roles are in growing demand at software and hardware companies, as well as internet and related service providers and app development.
- Cyber Security: barely a day goes by without news of a cyber security breach at organisations of all sizes. This is fuelling a growing demand for Cyber Security professionals to support businesses as they try to defend themselves against the evolving threat of ever more sophisticated scams and hackers.
- Telehealth Services: the Telehealth sector distributes health-related services and information using digital information and equipment, such as remote patient/doctor contact, and long-distance monitoring, advice, and intervention.
- Green Manufacturing: as international governments work to reduce their nation’s impact on the environment, including the UK’s net zero strategy and energy revolution, the Green Manufacturing and Energy sectors in are experiencing sustained growth. Ongoing investment is on the cards, leading to many thousands of jobs over the coming years to fuel progress.
In reality, there are many more growing sectors with Data & Analytics gaps to fill. The final Tech Nation report, published in March, shares that after an ‘explosive’ decade, the UK’s tech ecosystem is valued at more than $1 trillion and expected to hit $2.6 trillion in the next decade, or higher if the conditions are right.
For this to be possible the report states that, among other factors: “capital and talent must continue to be efficiently recycled through the ecosystem to create additional value”.
The demand for Data & Analytics professionals for permanent and contract-based roles, across global markets is showing no signs of slowing down. The only stumbling block is finding the sector and project that ticks all the boxes. Harnham’s consultants are highly experienced at matching the right people with the right businesses and helping to place talent at all levels on a part-time and full-time basis, depending on the needs of the organisation.
Interested in hiring a data contractor for an upcoming project or expanding your team with a permanent data professional? Our expert team knows the market inside out, and how to reach the best talent out there, get in touch today.
How marketing analytics works for banks | Harnham Recruitment post | Harnham Recruitment post
+
Martin Brennan, Customer Insight Manager with Permanent TSB discusses how Customer intelligence software helps Permanent TSB offer customers what they want, when they want it.Bankers often use marketing analytics to figure out how to sell their products and services. At Permanent TSB, analytics also drives the kinds of products we offer in the first place. By “reverse engineering” the process, we’ve created products and services that better meet our clients’ needs.Historically we took the blanket approach to marketing – everyone got the same message. We might send marketing messages on mortgages to a retired couple with a paid-off house and to a 25-year-old with no need for one. When we started using analytics, we began to segment customers so that we could target the messages. This dramatically increased the effectiveness of our messages – as it should – because the targeted messages aligned more closely with the customer’s wants and needs.Reverse engineeringNow we are using the analytical insights to inform our product development decisions. This is critical and has helped us reshape our products over the past two years – offering more Web and mobile applications, and providing loan products that will appeal to a customer base that is recovering from the recent recession. Analytics helped us see that people increasingly want “simple” products – and that’s what we’re offering.As we’ve increased our use of analytics, we’ve also discovered two key things worth sharing:One question leads to another. When you start working with analytics, you end up asking more questions than you ever thought possible. Each answer spurs another round of questions. That helps drive modernization and improvement.Visual analytics tools matter. To articulate the insights from data, you need to present them in a way that doesn’t require an analytics background to understand. Being able to present the data visually is probably as important as trying to get the data.Although we aren’t there yet, we are working toward making sure that when a customer contacts us we know exactly the right offer to provide them. After all, if they are contacting us, it’s highly probable that they are actively looking for a financial product. We are utilizing our analytics to prompt our staff to offer just the right product.Catching the analytics feverIn addition, our early successes in marketing caught the attention of other units in the bank. A lot of other internal customers are looking for customer information that we might be able to supply. A good example is in the collections environment: We’ve unearthed some customer insights that allow collections to focus its efforts a little bit more in certain areas.There is one area that we aren’t that focused on yet – the whole big data area. We’re a midsize financial institution in a country of four million people. Maybe it is because the analytics solution we’ve deployed is taking care of our needs so well that we aren’t looking to adopt a big data solution right now. It is definitely something we’re watching, though.If you’re ready to take the next step in your career, browse our marketing and insight jobs. Click here for the article on the web.
CAN’T FIND THE RIGHT OPPORTUNITY?
STILL LOOKING?
If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.