Analytics Manager

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City of London / £70000 - £80000 annum

INFO

Salary
SALARY:

£70000 - £80000

Location

LOCATION

City of London

Job Type
JOB TYPE

Permanent

Job Title: Analytics Manager
Location: London - 2 days in office a month
Salary: £80,000

Are you passionate about driving customer insights and shaping loyalty strategies? Join a boutique Analytics team within a fast-paced retail environment as an Analytics Manager, where you'll lead initiatives to enhance CRM, loyalty propositions, and customer engagement.

RESPONSABILITIES:

  • Collaborate with the CRM & Loyalty team to drive loyalty programs, such as the refreshed customer-focused Club proposition and trade-focused initiatives.
  • Lead and deliver analytics projects, including basket trade, category trade, and loyalty campaigns.
  • Use SQL and Python to build datasets, perform analyses, and deliver actionable insights.
  • Enhance customer understanding across multiple channels: email, push notifications, web, and coupon-based campaigns.
  • Explore opportunities in retail media to help vendors target customers more effectively.
  • Manage and mentor a small team, including an Analyst and a Contractor.

THE CANDIDATE:

  • Strong experience in SQL for table creation, joins, common table expressions, and aggregations. Python experience is desirable.
  • Proven ability to deliver analytics for marketing, CRM, and loyalty initiatives.
  • Background in retail or marketing-focused customer data is ideal but not essential.
  • Experience working across multiple marketing channels such as email, push, and web.
  • Line management or mentoring experience is beneficial but not mandatory.

TEAM AND CULTURE:

  • A boutique Analytics department with big ambitions to grow capabilities.
  • A supportive environment with a flexible hybrid working model, including travel to Southampton twice per month (often in collaboration with the London-based team).

THE BENEFITS:

The successful candidate will receive a salary of up to £80,000, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Cameron Macdonald via the apply link below.

CONTACT

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