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Customer Insight Manager

London
£55000 - £65000 per annum
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CUSTOMER INSIGHT MANAGER

LONDON

£55,000-65,000 + BENEFITS

This retail company are looking for an experience customer/digital analyst to take ownership of their analytics and build out their function as a business.

THE COMPANY:

This is a well-known high-end fashion retail company. They have an international presence and their online business is driving success, growing year on year.

THE ROLE:

This role leads on customer and web analytics across the business. You will be the go to person across trade and marketing to provide insights into customer behaviour and journeys, building reports and making recommendations to the wider business. You'll look at customer segmentation, RFM, campaign analysis and customer lifetime value along with a number of other long term projects. There is also a chance to expand your team and grow out customer insight for the business looking into prediction and statistical analysis.

YOUR SKILLS AND EXPERIENCE:

  • Extensive background in customer and digital analytics
  • Experience analysing different types of customer data and generating actionable insights into this
  • Tools - Google Analytics, SQL, BigQuery and Data Studio/PowerBI
  • Experience in a retail or e-commerce environment
  • Able to effectively communicate with stakeholders
  • Ideally a background in statistics and some Python knowledge

SALARY AND BENEFITS:

  • Up to £65,000 depending on experience
  • Company benefits

HOW TO APPLY:

Please register your interest by sending you CV to Lucy Hughes via the Apply link on this page.

KEYWORDS:

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, SQL, BigQuery, Google Ads, Google Adwords, search ads 360, doubleclick

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72485/LH
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