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Customer Insight Manager

Birmingham, West Midlands
Up to £76000 per annum

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CUSTOMER INSIGHT MANAGER

18-MONTH FTC

£76,000 PER ANNUM

WEST MIDLANDS

This position as a Customer Insight Manager allows you to operate within one the UK's leading supermarket retailers. This role will see the Customer Insight Manager lead an analytics function whilst remaining hands on within the team. This company is highly regarded within the sector and is increasing its market share day by day. Having this experience on your CV will excel your opportunities for future roles as a Customer Insight Manager

THE COMPANY

This international supermarket retailer is renowned for its incredible training schemes and customer satisfaction, as well as winning countless awards. The company is now looking to bring data to the forefront of its decision by bringing in highly skilled professionals. The company is looking for a Customer Insight Manager to lead an analytics function to improve their understanding of customer data.

THE ROLE

The Customer Insight Manager will help to build out an analytics team and lead the project. They will also be hands on within this role as well as aiming to gain additional funding through the success of the project. As a Customer Insight Manager, the role will involve:

  • Working closely with Regional and store manager to gather requirements.
  • Carrying out predictive and insightful analytics on customer behaviour using customer focused data.
  • Relaying the findings to stakeholders to help them understand the value of data.
  • Hands on technical work using tableau for data visualisations and back end development using SQL and Python.
  • Longer term - looking at marketing and insight and utilising the findings to improve KPI's.
  • Communicating these findings to non-specialist stakeholders.

YOUR SKILLS AND EXPERIENCE:

As a Customer Insight Manager, you will be required to have the following experience:

  • Commercial experience operating within a supermarket retailer.
  • Leading an analytics team focused on customer insight.
  • High level capabilities with tableau as a primary data visualisation tool with SQL and Python programming experience.
  • Experience working with senior stakeholders
  • Experience working within M&I and reporting functions, within a supermarket retailer.

THE BENEFITS:

As a Customer Insight Manager you will receive £76,000 per annum during an 18-month FTC period. As well as the opportunity to work on a variety of interesting and exciting projects.

HOW TO APPLY:

Please register your interest by sending your CV to Matthew Collett via the Apply link on this page.

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74230mc
Birmingham, West Midlands
Up to £76000 per annum
  1. Contract
  2. Business Intelligence

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