CUSTOMER INSIGHT ANALYST (M/W)

Düsseldorf, Nordrhein-Westfalen
€50000 - €60000 per annum

CUSTOMER INSIGHT ANALYST (M/W)

Mein Kunde, ein marktführender Energiekonzern, sucht Unterstützung für sein innovatives und wachsendes Data Analytics Team.
Durch deine Analysefähigkeiten trägst du zu einem ganzheitlichen Kundenverständnis bei.


DEINE AUFGABEN:

  • Als Data Analyst generierst du Customer Insights (z.B. Kundenwertanalyse, Kundensegmentierung) zur Optimierung von Direktmarketingaktivitäten über alle Kommunikationskanäle
  • Du entwickelst und führst Potenzial- und Zielgruppenanalysen durch
  • Unterstützung der Kundenrückgewinnung im Rahmen von Churn-Analysen
  • Enge Zusammenarbeit mit dem Vertriebs- und Marketing-Team
  • Auf deinen Analyseergebnissen basierend erstellst du Entscheidungsvorlagen und präsentierst diese

 

DAS BRINGST DU MIT:

 

  • Abgeschlossenes Studium mit statistischem Schwerpunkt
  • Du hast mindestens 2 Jahre einschlägige Berufserfahrung im analytischen CRM oder in der Datenanalyse
  • Deine SQL Kenntnisse sind sehr gut
  • Du hast bereits Erfahrung mit dem Umgang von gängigen Analyse- und Statistiktools (idealerweise R und/oder SAS)
  • Tableau Kenntnisse sind von Vorteil
  • Kommunikations- und Präsentationsstärke und Spaß an der Arbeit im Team
  • Sichere Deutsch- und Englischkenntnisse in Wort und Schrift

BENEFITS:

  • Attraktives Gehalt und sehr gute Weiterentwicklungsmöglichkeiten
  • Weiterbildung durch Trainings und Workshops
  • Frisches Obst und Snacks
  • Ansprechende Büroräume im Herzen der Stadt

INTERESSE?

Du hast Interesse? Bewirb dich direkt auf dieser Website!

 

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VAC 3097_1530262138
Düsseldorf, Nordrhein-Westfalen
€50000 - €60000 per annum
  1. Permanent
  2. Marketing Analyst

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Harnham blog & news

With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.

Visit our Blogs & News portal or check out our recent posts below.

Harnham's Brush with Fame

Harnham's Brush with Fame

Harnham have partnered with The Charter School North Dulwich as corporate sponsors of their ‘Secret Charter’ event. The event sees the south London state school selling over 500 postcard-sized original pieces of art to raise funds for their Art, Drama and Music departments. Conceived by local parent Laura Stephens, the original concept was to auction art from both pupils and contributing parents.  Whilst designs from 30 of the school's best art students remain, the scope of contributors has rapidly expanded and now includes the work of local artists alongside celebrated greats including Tracey Emin, Sir Anthony Gormley, Julian Opie, and Gary Hume.  In addition to famous artists, several well-known names have contributed their own designs including James Corden, David Mitchell, Miranda Hart, Jo Brand, Jeremy Corbyn, and Hugh Grant.  The event itself, sponsored by Harnham and others, will be hosted by James Nesbitt, and will take place at Dulwich Picture Gallery on the 15th October 2018.  You can find out how to purchase a postcard and more information about the event here. 

The Harnham 2019 Data & Analytics Salary Guide Is Here

We are thrilled to announce the launch of our 2019 UK, US and European Salary Guides. With over 3,000 respondents globally, this year’s guides are our largest and most insightful yet.  Looking at your responses, it is overwhelmingly clear that the Data & Analytics industry is continuing to thrive. This has led to an incredibly active market with 77% of respondents in the UK and Europe, and 72% in the US, willing to leave their role for the right opportunity.  Salary expectations remain high, although we’re seeing that candidates often expect 2-10% more than they actually achieve when moving between roles.  Globally, we’ve also seen a change in the reasons people give for leaving a position, with a lack of career progression overtaking an uncompetitive salary as the main reason for seeking a change.   There also remains plenty of room for industry improvement when looking at gender parity; the UK market is only 25% female and this falls to 23% in the US and 21% across the rest of Europe.  In addition to our findings, the guides also include insights into a variety of markets and recommendations for both those hiring, and those seeking a new role.  You can download your copies of the UK, US and European guides here.

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