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Customer Insight Analyst

Stockholm
600000kr - 750000kr per annum
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CUSTOMER INSIGHT ANALYST

STOCKHOLM, SWEDEN

600,000 - 750,000 SEK PER ANNUM

This is an exciting opportunity for an experienced customer insight analyst looking for a new role!

THE COMPANY

This consultancy helps well-known brands across Sweden and EMEA to gain the competitive advantage by transforming they way they approach customer experience. Focusing on agile way of working, customer intelligence and AI, digital marketing, creative communication and business intelligence they enable their clients to deliver world class customer experience.

THE ROLE

The company is looking for an experienced marketing professional with focus on customer behaviour, experience and insight. You will be working closely with your clients, leading the insight work that will enable them to become more data driven and better understand their customers. You will be leading the projects from start to finish, and in line with your client's business model develop a strategy for data analyses and management that enables them to maximise the value from the insights provided and ultimately improve customer experience.

YOUR SKILLS AND EXPERIENCE

This role is suitable for a candidate with a combination of strong analytical skills and excellent people skills. You have an analytical mindset and the ability to make sense of data to provide valuable insight, as well as the ability to understand you client's needs and build a strong and prosperous relationship. You have in depth understanding of the customer life-cycle, segmentation, retention and churn.

  • Extensive experience working with customer experience and insight
  • Previous experience working in a consultancy
  • Project management experience
  • Excellent understanding of the customer life-cycle and lifetime value
  • Experience working with analytical tools e.g. Alteryx, Azure, ML, SAS, SPSS; data visualisation and reporting tools e.g. Tableau, Power BI; marketing automation and analytics tools e.g. Salesforce, Hubspot, Adobe, Selligent

THE BENEFITS

  • Join a company with an incredible drive and compelling vision
  • Company perks
  • Competitive salary and pension

HOW TO APPLY

Please register your interest by sending your CV to Amanda Snellman via the apply link on this page.

KEYWORDS

Customer Experience / Customer Behaviour / CX / Customer Insight / Insight Analyst / Alteryx / Azure / Salesforce / Hubspot / Tableau / Data and Analytics

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35378/AS
Stockholm
600000kr - 750000kr per annum
  1. Permanent
  2. Customer Insight

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With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.

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