Customer Insight Analyst

Manchester, Greater Manchester
£25000 - £30000 per annum

CUSTOMER INSIGHT ANALYST
MANCHESTER
£25,000 - £30,000 + BENEFITS

Do you have a real commitment and passion for analysing customer data? This is an opportunity for an analyst to join a tech company within the fashion sector where you will work alongside an established data and analytics team and will get exposure to a wide range of tech including SQL, Google Analytics and R/Python.

The business is heavily data-driven and has a large analytics function which will present you with a lot of opportunities to learn and develop alongside more experienced analysts.

THE ROLE

  • Hands-on with data using SQL and will get exposure to tools such as Tableau and Python
  • Analysing customer data behaviour, trends and patterns in viewing/buying behaviour
  • Analysing the user journey from the beginning of their lifecycle to end and put in place efficient methods to mitigate customer churn
  • Developing attribution models to optimise marketing ROI
  • Developing customer segmentation models to enhance and improve the company's communication strategy and make marketing more personalised
  • Communicating key insights to stakeholders from a non-technical background

YOUR SKILLS AND EXPERIENCE

  • Maths/stats degree desired or relevant commercial experience
  • Proficient in SQL, having utilised it in a commercial role previously
  • Experience in a commercial role with a focus on customer insight and using statistical models such as customer profiling and segmentations.
  • Expert communication skills with the ability to communicate to non-tech internal/external stakeholders
  • Ability to use insight gathered to provide recommendations and how to interpret and run campaigns

THE BENEFITS

  • £25,000 - £30,000

HOW TO APPLY

Please register your interest by sending your CV to Richard Jones via the Apply link on this page.

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46261
Manchester, Greater Manchester
£25000 - £30000 per annum
  1. Permanent
  2. Customer Insight

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