Customer Insight Analyst

City of London, London
£45000 - £50000 per annum

CUSTOMER INSIGHT ANALYST - REMOTE WORKING
LONDON, CURRENTLY - FLEXIBLE / REMOTE/ HOME WORKING
£45,000 - £50,000 + BENEFITS + BONUS

Are you a SQL insight analyst with a passion for music and analysing customer data? You will work for a leading music supplier who completely owns the individual rights to all their music. They produce music for all kinds of area's including commercials, adverts, and backing tracks for leading artists with over 150,000 tracks in their library.

THE COMPANY

As you can imagine being within the music industry their offices are state of the art with all the newest tech. They partner with major clients including the BBC and work with some of the most in-demand stars on the market. How their business model works is that specific clients will pay them a subscription to earn specific musical rights. They also have a fantastic office culture with early finishes and opportunities to listen to live music gigs in a world-famous recording studio.

THE ROLE

You will predominately be using SQL and Python for predictive analytics to work on a range of projects including:

  • Conducting in-depth analysis to gain customer insight and then utilizing this information to drive strategic marketing decisions
  • Product discovery & design through a clear understanding of how their customers are engaging with their products
  • Developing customer segments and communicating your insight to teams in the wider business to influence marketing and sales strategy
  • Using your own expertise to come up with innovative solutions to solve potential problems on the data that is gathered

YOU DON'T HAVE TO TICK EVERY BOX BUT EXPERIENCE IN THE FOLLOWING IS DESIRED

  • 2:1 Degree in statistics, mathematics, computer science or related field from a leading university
  • Proficient in SQL, having utilised it in a commercial role previously
  • Experience in a commercial role with a focus on customer insight working with wider teams in the business influencing sales and marketing strategy
  • Expert communication skills with the ability to tell a story with data using Tableau to key stakeholders from a non-technical

THE BENEFITS

  • £45,000 - £50,000
  • Fantastic office culture

HOW TO APPLY

Please submit your CV to Richard Jones at Harnham via the Apply Now button.

Please note that our client is currently running a fully remote interview process, and able to on-board and hire remotely as well. This role is intended to be home working for the duration of x.

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62141
City of London, London
£45000 - £50000 per annum
  1. Permanent
  2. Customer Insight

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For the latest episode of The Dialogue, Associate Director Talitha Boitel-Gill sat down with Alistair Dickinson from Location Intelligence platform Mapsimise about their platform, CRM in general, and how to get Data Vis to work for you. Here's what we learnt: - Location marketing provides the ability to understand customer Data in much more detail by breaking things down by region and area. - By taking this approach, businesses are able to tailor their marketing in a much more specific way.  - Particularly with local lockdown restrictions in place across the UK, this allows businesses to better plan their local strategies.  - The way Analytics has evolved has meant that Data Vis skills are more important than ever.  - Is is essential that those working in this space are able to create Data Visualisations that allow them to explain findings to non-technical stakeholders in a clear way.  - In particular, the ability to overlay different types of Data can allow a broader understanding of the market.  - CRM systems need to be implemented properly, with good Data, in order to be valuable. Only about 10-15% of businesses do this.  - Businesses need to understand their customers now more than ever, and a strong CRM is a great foundation for this.  - Because the Location Intelligence space is set to grow rapidly, businesses will be looking for more and more insight from specialists in this field.  - There is lots of great Open Source Data available for free. Geoawesomeness provide lots of learning and free materials. The UK Government's Geospatial Commission also provides access to lots of free public Data.  - Those looking to get in to this area don't necessarily need a STEM degree, just a passion for Data and the motivation to upskill in their spare time. - And much, much more.  You can watch the full conversation below. If you're looking for a new opportunity, take a look at our latest roles or get in touch with one of our expert consultants to find out more. 

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