Customer Insight Analyst

Cambridge, Cambridgeshire
£40000 - £45000 per annum

CUSTOMER INSIGHT ANALYST
CAMBRIDGE
£40,000 - £45,000

This is an opportunity for a customer insight analyst to join a leading app business that allows its users to trade and sell their used products. The business is currently in scale-up phase and has a very established data & analytics function across customer analytics, digital analytics, data engineering, and data science.

THE ROLE

  • Opportunities to lead projects and manage in the future
  • Analysing how customers interact with the app - producing strategic and marketing and promotional strategies to efficiently target customers
  • Maximise the understanding of customer behaviour and provide insightful recommendations on how the business can benefit from your insight
  • You will investigate factors such as why are customers buying specific products
  • You will identify buying patterns and then developing segmentation models so specific customers can be targeted using promotions
  • You will gain vital stakeholder engagement by presenting your findings back to senior stakeholders

YOU DON'T NEED TO TICK EVERY BOX BUT EXPERIENCE IN THE FOLLOWING IS DESIRED

  • 2:1 Degree in statistics, mathematics, computer science, or related field from a leading university
  • Proficient in SQL having utilised it in a commercial role previously
  • Knowledge of R, Python or other similar would be beneficial
  • Experience in Google Analytics app analysis would be hugely beneficial
  • Expert communication skills with the ability to communicate to tech and non-tech audiences including key stakeholders regarding justification and optimisation of marketing spends

THE BENEFITS

  • £40,000 - £45,000
  • Expert training opportunities learning from some of the best in the business

HOW TO APPLY

Please register your interest by sending your CV to Richard Jones via the Apply link on this page.

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95661
Cambridge, Cambridgeshire
£40000 - £45000 per annum
  1. Permanent
  2. Customer Insight

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